9AM - 12PM 1 - 4:30PM
1701 El Nido Ct, Diablo10AM - 4:30PM
1944 Monument Blvd, Concord“It has several case designs, sends packages and performs good repairs on cell phones and iPads.Excellent service...Excellent atention...It has several case designs, sends packages and performs good repairs on cell phones and iPads.Excellent service...Excellent attention...”
8AM - 6:30PM
231 Market Pl, San Ramon“I had a great experience here today! I always go to this UPS for returns, but I stopped in with 4 boxes of old paper records that I needed to shred. They explained the cost, came to my car to help me bring all the stuff in, placed all the papers in the locked container for me (to be picked up by Iron Mtn) then recycled my boxes. Soooo much easier than going to Staples and I really appreciate the customer service. They made my life so much easier and made the task stress free.”
“For nearly a decade, I've relied on Box World Shipping Center for all my shipping needs, and I wouldn't consider going anywhere else. The exceptional customer service and the friendly demeanor of everyone there make it the go to place for shipping needs. Whether you're in need of shipping supplies or sending out important packages, this is the place to visit. It's worth noting that being a mom-and-pop establishment adds a personal touch to the service, ensuring a level of care you might not find elsewhere. I'm updating my review to highlight the consistent excellence this place has provided for my family and me over the years. I'm confident they'll offer the same great service for you. Don't forget to support local businesses in the Dublin area, including Box World Shipping Center.”
8:30AM - 6:30PM
7172 Regional St, Dublin“I just came here mainly to say how extraordinary of an employee Ammara is. She's so kind and helpful and friendly. In the strangest way it feels like family - so rare these days for businesses to have that sense once you enter the door. I always look forward to coming in here because of the staff. They're really efficient and it's a smaller store so it's not as crowded. I'm in and out very quickly always.”
8:30AM - 7PM
2415 San Ramon Valley Blvd #4, San Ramon“I came here to drop off my Amazon returns, carrying three huge boxes and struggling to open the door. A gentleman named Justin, who works here, kindly helped me by opening the door and taking my packages. I've never experienced this level of professionalism and care at any other UPS store. The manager was also very nice and helpful. Thank you, guys!”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
8:30AM - 6:30PM
6680 Alhambra Ave, Martinez“I am so incredibly grateful to all the people who work at this particular store. I have had a lot of problems with my knees while waiting for knee replacements and have been unable to come into the store and bring my Amazon returns! They have been kind enough to come out to my car, retrieve the boxes/packages, carry them in, return everything and bring me out the receipt. They have done all this with a smile, so kind and thoughtful and so patient. For someone who needs a little extra help it is so nice to be able to count on them. This is why this store is such a success. I will never go anywhere else. Thank you, thank you.”
“They have been super helpful during my international move, from getting packing materials to shipping last minute items. I probably saved a good deal of money by going here!”
8:30AM - 7PM
21001 San Ramon Valley Blvd Ste A4, San Ramon“we were just there at 10:09am today Sun 7/28/2024. The staff who helped us was super welcoming and customer friendly! Nowaday you can hardly find such great customer service! I wish the company can recognize this staff as a great assets to the company maintaining its reputation. Excellent experience!”
7AM - 11:45PM
4424 Treat Blvd, Concord“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“They are always so helpful when I come to this location. Lacey is always in a good mood and makes this my UPS to come to even though it’s out of my way.
Keep up the great work!”
“The proprietor was extremely helpful, patient, and professional when I went in with a somewhat unusual color print job (custom cat calendars for family and friends). The finished product was way better than I expected for a very reasonable price.”
“Fantastic service! I spoke with Mike over the phone as I was calling around for the latest pick up times. Mike went above and beyond and was able to answer my questions; he was very knowledgeable. Highly recommend this location!”
“great experience, exchanged dollars to pesos and Vipul was so helpful and kind. he even found my phone for me when I lost it in the parking lot and held onto it for me until I could pick it up! this will now be our regular currency exchange place when we travel. thank you Vipul and currency world!”
“They are very friendly and efficient here. Even when it gets a little crowded, they move things along quite well. And they do this with a smile and a friendly manner. They also know their business very well.”
“I would like to congratulate Roman. Like every year I brought my computer for the annual virus installation. Roman was customer friendly and polite. What I liked about him is that he was very honest with some things he could not find and worked hard to figure it out which he did. He was very pleasant. I also congratulate Dennis for his customer service as I picked up my computer today. I gave Roman a 12/10.”
8AM - 6:30PM
1555 Botelho Dr, Walnut Creek“Had what was a complex printing task that included transfer from my phone with inclusion of already printed documents. I was beyond exhausted and had already tried another UPS store where the attendant was very nice but unable to accomplish the task.
Liam, with his warm and friendly manner, told me, "No problem," and then proceeded to accomplish exactly what I needed which completely uplifted my day.
Many, many thanks, Liam!”
8:30AM - 6:30PM
4425 Treat Blvd, Concord“Friendly and knowledgeable service is what I expect and it’s above and beyond from the people at this location. Quick and efficient with personal warmth. I will tell others and continue to ship from this store.”
10AM - 4:30PM
995 Detroit Ave suite a, Concord“Excellent customer service. I had a question about a unique shipping need and they were able to quickly answer it and provide a solution that worked. Reasonable prices, too! There are shipping boxes of all sizes and many other shipping supplies on-hand. Highly recommend!”
“Cyber Copy is fabulous! My business has been using their services for over 15 years. We've asked them to help with printing needs, banners, and outdoor signs and they've always been super helpful and fast! Our latest project was an outdoor sign for our garden. They were able to have the project done in 24 hours! I would highly recommend their services to anyone!!!”
8AM - 8PM
1909 Mt Diablo Blvd, Walnut Creek“I am a regular here and need to ship things multiple times a week. Big shoutout to Peter for writing down my information to make my trips to FedEx super quick and easy! I always appreciate him and how he takes care of customers. Thanks Peter and team :)”
9AM - 5PM
1945 Contra Costa Blvd, Pleasant Hill“Small, community post office. We've always had great service. Lines can get long around the holidays, like most post office stations, but the team tries their best. We know the work can often be thankless, so kindly ask what you need, but be thoughtful and caring with your local USPS employee.”
8:30AM - 6:30PM
52 Golf Club Rd, Pleasant Hill“Customer service. I was immediately acknowledged when I entered the store. Never has that happened in all the many UPS stores I've been to. Service was friendly, easy, and swift.”
“My experience procuring business cards from this particular establishment was amazing. I came from a horrible experience from Fedex store. Originally, I went to Fedex hindered by the sluggish pace of the online ordering process and charges to get the cards at home really fast ( more than 100 dollars). I wanted the cards fast (conference) so, I resorted to in-store procurement. Regrettably, what transpired was an appalling outcome: 350 diminutive cards, starkly deviating from the specifications I had provided, and marred by printing of such abysmal quality that disbelief was an understatement. Upon bringing these glaring deficiencies to the attention of the personnel at the shop, their response was incredulous. They brazenly insisted that the cards were of the "standard size," until a comparison with a card from FedEx revealed the glaring disparity. Only then did they begrudgingly concede that a significant error had indeed occurred. Despite their begrudging admission of fault, the proposed remedy was nothing short of exasperating - a suggestion to reorder the same woefully inadequate cards, compounding the frustration of an already wasted effort. This subpar batch of cards exacted a hefty toll of $55 for a mere 350 units. Exasperated and disenchanted, I sought refuge in an alternative solution. I found solace at Staples, where for a mere $17, I acquired 500 cards of impeccable quality. Notably, these cards adhered to the standard size I originally stipulated, and were printed on superior-grade paper - a commendable feat accomplished in less than 24 hours. Remarkably, I was promptly notified within eight hours of the transaction, despite encountering a minor impediment due to a banking issue with the original card, for which Staples promptly corresponded via email to rectify. I was able to catch that before I went to the workshop. I had another issue online and inmediately, they resolve the issue and they charge the credit card. The customer experience was amuzing overall! This is what you need to do to keep a customer. I definitely will order business cards from Stapples and bring more business from my company! good job! he dichotomy between these two experiences could not have been more stark, underscoring the sheer disparity in quality and service standards.”
“Needed a variety of sizes and double walled boxes. Owner helped me with the right size and packing right there along with the cheapest shipper. This is the best place to ship from just based on the customer service aspect alone. Forget the UPS store see these guys.”
9AM - 6:30PM
785 Oak Grove Rd e2, Concord“Really wonderful service here. Every time I have come by, they have been so helpful and go above and beyond. They have lots of services to suit your needs. The live scan process here has been easiest for me in the whole area (I’ve had it done 4 times and theirs was the best - quick, clear, easy).Support your local mom and pop shops!”
“I wanted to thank Spencer again for his great customer service this evening right before closing. Greeted me with a smile and took great care of me. It’s so hard to get great customer service nowadays. Good job Spencer! I will be coming back to this establishment.”
8AM - 6:30PM
9000 Crow Canyon Rd S, Danville“Seema was super helpful! Needed a notary, printed documents, shipping, and scanning. She helped me promptly while handling all the customers. Very friendly and impressive. Thank you!”
8AM - 9PM
2120 Contra Costa Blvd, Pleasant Hill“I had to get Live Scanned for TSA Pre-check and IdentoGo has a Office in this Staples!!!!I walked into Staples and went to the IdentoGo office in the Rear of Staples and was Warmly greeted by the IdentoGo Representative!!!He Checked me in and Checked and Copied all my Documents!!!Then he Live-scanned My Fingerprints into the Database andPrinted my Receipts for me. He was very Helpful, Friendly and Efficient !!! The Whole process took 5 Minutes at the most!!!This is a Baller On A Budget Approved Establishment! !! And a great Deal. !!!!”
“People keep coming to pick up their packages but other than that not busy. I had both of my kids passport applications here on different days and service was fast and people are very nice.”