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February 2024 by Candice Roddie
The woman at the pharmacy counter was incredibly unhelpful and rude.
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February 2024 by J Anerson
Went in to buy nail clippers. Of course they have a security lock. Can't find an employee anywhere. Stand at the check out counter for 10 minutes waiting for assistance. 2 Spanish speaking ladies have brought back an 8 pack of aa batteries to return. Only half are in the pack. The employee obviously didn't know how to handle the situation as she went to the wall looked at a full pkg. Came back and talked to the customer more. Another employee came out and asked if she needed assistance. She said she needed change for the till. All while myself and 5 others waited in line. I left. Rite aid was right around the corner. You need to better train your staff. She should have put the Ladies aside and helped paying customers.
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February 2024 by Richard Brown
Elizabeth is the store manager. She is not very nice to elderly customers.
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January 2024 by Opal De La O
i go here all the time with my family but super disappointed by how the employees talked about customers poorly. my sister and i overheard a team member trash talk my outfit and be super judgy… like girl come on how you going to talk trash about customers and then compliment their outfit all in the same breath??? messy
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December 2023 by Antonio Escobedo
Called 3 days in a row to let them know I had a cold and to save my prescriptions till I got over it and couldn't get anyone to answer the phone ~ seems like they don't care about the public who keeps them open !! Thanks for nothing and next time I have a cold I'll just walk in there and too bad !!
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May 2023 by Max Cortez
Jennifer is such an amazing worker she was very friendly, informative, and kind. She helped my daughter and I with pictures and it was less stressful because she helped us. Honestly her customer service was excellent. As we were checking out Robert the cashier had a wonderful smile, and made the checking out experience enjoyable. He was very fast and polite at the same time.
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May 2023 by Kara Curtis
Nyssa was above and beyond in customer service. She helped me feel like I could find what I needed and she didn't just tell me she walked me there. It was nice to see they have Jackie there too since I used to see her a lot when I would come by. She is nice.
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May 2023 by Vincent Berardini
It took me over 4 days to get my approved workers comp Rx's. Plus the coupon system is worthless. I will never use Walgreens in Desert Hot Springs CA....totally useless...even their coupon help line useless
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April 2023 by M J
The waiting in line takes a long time. The more ppl that came to DHS the earlier they started to close-the pharmacy . Always a huge drive thru line. Maddening .
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April 2023 by Alexis Mora
Great customer service BUT THE BATHROOMS are hideous and FILTHY. There is so much dust sitting on top of the emergency lights it is gross. The trash can and toilet seat cover holder are rusty.. overall makes the store look soooo much worse than it is.
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February 2023 by Julie Ramirez
The pharmacy employees are really nice, I’m been a customer for so many years.
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February 2023 by Richard Clark
Always closed, almost impossible to get a refill. Understaffed, always a line because of the fact they're always closed no explanationsBut they are nice at least
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February 2023 by Anthony V.
This review is about the very rude old lady Sally working the register. A poor young mother was trying to use a coupon for diapers and needed to split her stuff into 2 different transactions and this old lady was so rude to her it made me uncomfortable. She was yelling at the young mother telling her she was backing up the line even though I was the only one in line and was in no rush. I've have seen the women treat people very badly on a few different visits it this time I was left upset she treated her so badly. Your management needs to address the way she treats people it unacceptable to treat customers that way! I will never return here again I already stopped using the pharmacy and now I will not shop here for any other needs I'll take my business to rite aid as everyone else should. Sally should be fired and should've been a long time ago she hurts your business!
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November 2022 by Eric M.
I've never seen a store that needed to be completely restaffed as bad as this one does. Just shop anywhere else...
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October 2022 by Cristobel von Walstrom
Not ONCE have I ever shown up and my prescription was ready, no matter whether I waited an hour or a day to pick it up. Plan on a visit to tell them you do actually need that medication, and a second visit 6-48 (!!) hours later to pick it up. What if it were an urgent, life-saving medicine?!? This place is the worst.