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March 2024 by Hector Ramirez
This place sucks! They can barely deliver mail let alone packages.
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January 2024 by Cory Bueno
Good attention and very good service
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December 2023 by Deborah Davis
I've had the worst experience with the DHS branch of the USPS. I too suspect this branch. There's just too many missing mail and packages from this branch to be normal. Misty is our areas mail carrier. I have mostly e statements and use UPS now. I only get USPS junk mail in my box now and I haven't had any missing mail or packages since I made the switch knock on wood that continues at least through the holidays.
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November 2023 by derek recinos
I had a delivery that was wrong but they got to me in person so i’m greatful they managed to get it back to me
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November 2023 by Christopher Silk
A little busy at times and kinda dated, but the staff is top knotch!
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October 2023 by Moni Gutierrez
Usps drivers are subject to obeying local traffic laws and ordinances just like any other citizen. However, the Postal Service cannot legally be billed for any traffic violation fines incurred by its employees.Employee “Misty” refused to exchange information requested so we can contact insurances and let them do their thing after a collision. The woman Misty parked behind me in a blind spot when not just two but at-least 7 parking spaces open. Her negligence and careless behavior has now accrued $400 plus emotional and psychological distress. Contact me Supervisor.
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September 2023 by iStorage NSABrands
We experienced a flood disaster and our facility has one road open to receive mail and they wont deviate and take Indian canyon to deliver.. This doesn't serve the residence of this city and when you could make accommodations with your route and delivery drivers. UPS and FED Ex have no issue. I went to the post office today and the doors were open but did not realize you closed at 12pm. I was in line and it was 12:03 and you refused to take me.. I'm the only one in line and you could not take me. There were 3 people working, one male employee and two females at the counter. So much for going above and beyond for your citizens.
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August 2023 by Shareef Akeem
Well when you are running under cover surveillance operations you don’t have time for peoples mail important documents registrations validations and so forth sheesh
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June 2023 by Morey Berman
I have had nothing but xlnt service in all the years ive been using this facility. Always friendly and fast Never lost a pkg or piece of mail
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June 2023 by M J
Usually crowded, but it's the only post office for a few hundred thousand people crammed into dhs so I guess they're doing ok
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June 2023 by Keston Ott-Dahl
I'm feeling like the drivers are stealing packages... in the last month I have had 6 packages stated as "delivered". Today, I actually watched the driver who delivered no package but as he drove off I received a message it was delivered "on my porch". 6 in the last month! I drove down to the Post Office location and complained but highly doubt anyone cares there. Someone needs to get ahold of the Post Master or escalate this. This is fraud.
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June 2023 by Titus Beardon
When you call nobody pick up the phone you can't get nothing to do nobody I don't want to tell you nothing about your packages so I don't know what's the whole purpose of having a phone if they don't answer please pick up your phone people
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May 2023 by Roger Ramirez
Terrible service and lazy employeesWaited for a package all morning only for the delivery person to drop off a note saying they missed me. Figured no problem I’ll wait for my package at the end of their route. Staff was rude and visibly wanting me out of there. Locked up behind and left me waiting. As I pulled out the mail truck was arriving
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May 2023 by E mail
For it being the only post office in the city of many many, they keep their cool usually, dealing with the very very long lines. Pretty friendly, kind of messy and unorganized inside
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March 2023 by Tabitha D.
I am so beyond done with the ineptitude of USPS drivers at this location. 7 years 7 YEARS and mail is consistently delivered to the wrong addresses, I can't even say how many times I had conversations with a Markus a few years ago always putting notices for the new and temporary drivers that never seemed to ever actually change anything. Multiple neighbors and myself have gone over to complain in person with 0 results. I figured after the got rid of old management who allowed the hoarding of 2k plus packages this would all stop. But nope. Among rampant mail theft that is never addressed there is a constant "undeliverable" for our mail as if we somehow suddenly don't exist. It's beyond frustrating they never answer the phone and we have had to go get a POBOX but some packages still need to get delivered to the house since oh you know the closest PO box to sky valley is 30min one way. Why does this post office suck so much!!!!!!!