The United States Postal Service provides reliable and affordable mail and package delivery. This location in Desert Hot Springs offers walk-in passport services, though an appointment is required. Reviews describe the staff as friendly, helpful, understanding, and kind, with great service. Many customers report excellent, fast service over many years without losing packages or mail. The facility is noted as usually crowded with very long lines, as it is the only post office for a large population. While the inside can be kind of messy and unorganized, the staff keeps their cool dealing with the busy environment. Customers appreciate that packages are reliably delivered, and any issues with a wayward package are promptly addressed with a helpful phone call after submitting an online service order. The dedicated delivery drivers are also recognized for their nice service. Overall, the post office is seen as the backbone of logistics, making sure things get to their destinations.
The postal drivers are not new to DHS weather and when it’s windy they won’t even properly close your mail boxes & your mail gets blown all over the street or lost…has happened to us more than once…have some sense!
March 2025
Mail carrier did not even come to the for for a signed letter just left the notice in the mail box
August 2024
Used to be 5 stars but the idea of locking up at 6 so I can't get into my po box is stupid. And closing at 12 instead of 2 on Saturday is also stupid. Whoever idea it was to change the time is ......
