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December 2023 by Robert Porterfield
The worst service possible. Did not get the premium channels ordered. Took three tech and 8 hours to get their XUMO system to work. Always "sorry" things do not work correctly, but no effort to rectify the situation. Compared to the Comcast I have in Washington, Spectrum is like an 80's computer. They do not get even one star. Truly sucks.
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October 2023 by Tony Roberts
You might have a wait in line. But not that often.
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August 2023 by Louis Dorescenzi
Always good service in this store. Clean, professional staff.
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July 2023 by Juan pablo Dominguez
The bad service frontier is too much better
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July 2023 by Eduardo Sanchez
Customer service is very profesional and deserve all my expectations and help me with all my dudes. Thank you
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July 2023 by Anthony Taylor (Tony T)
Oscar is Cool. Thanks for helping us save money ? appreciate it. Clean office. Keep doing good work
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June 2023 by Mario Reyes
Horrible company, they just don’t care about any customer concern, billing issues or nothing
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June 2023 by marito rey
Horrible company, they just don’t care about any customer concern, billing issues or nothing
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April 2023 by Eric L.
I had an issue with my internet and Diego was knowledgeable and respectful. I felt well informed and satisfied with the results. The scheduling was quick and on time.
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April 2023 by Stephanie Simmons
Real easy to pay bills or pick up new devices. The customer service is great very perfessional. Enjoy being a customer
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March 2023 by JLS
Five years of good customer service at DHS office. Friendly, helpful staff imo.
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March 2023 by cuzzo Crawford
This is the slowest place to do anything with spectrum. They take breaks when the line up palm dr. Horrible customer service
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January 2023 by don frazier
I only dropped off equipment. Not a pleasant experience.
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January 2023 by Cheri W.
Very Very disappointed with the service. Have spent hours and hours trying to get a resolve and they just don't care. We are going with T Mobil after reaching out to friends and getting their opinion.If they had a rating of 0 stars that's what it would be.....They don't even have our correct city ......in Desert Hot Springs CA
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December 2022 by Ameena
Even though I got there at around 10 AM, there was quite the line — although, that was my fault because I didn't make a reservation. I suggest calling before going there just to make sure you save time instead of waiting for a while.Both of the sales associates were very helpful — especially the woman, whose name I unfortunately forgot. Spectrum also has a great deal right now; an instant $250 off the Google Pixel 6a (originally priced at $449.99), plus a $100 bonus when you trade in an eligible device. So, I traded in my Samsung Galaxy S9+ (valued at $29).In total, I saved about $379 and now pay a little over $3/mo for 24 months instead of the original $18/mo for 24 months.