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October 2024 by Marvin Sanchez
I recently had the pleasure of working with Lisa when purchasing a new phone, and I can confidently say that her customer service was outstanding. From the moment I walked in, Lisa greeted me with a friendly smile and a warm attitude that made the entire buying experience enjoyable. She was incredibly knowledgeable about the various phone models and took the time to understand my needs and preferences before recommending the best options.
What impressed me the most was her patience and ability to explain complex details in a way that was easy to understand. She answered all my questions thoroughly and never made me feel rushed or pressured to make a decision. Her professionalism and dedication to ensuring I found the perfect phone were clear throughout the process.
Lisa went above and beyond to make sure I was satisfied with my purchase, assisting with setting up the device and transferring data, which saved me a lot of time and effort. It's rare to encounter someone who genuinely cares about their customers, and Lisa is one of those rare individuals.
I highly recommend Lisa for a raise—her customer service skills are exceptional, and she is a true asset to the team. She represents the company in the best possible light, and I look forward to working with her again in the future.
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October 2024 by Richard Cunningham
Lisa was very pleasant, helpful and knowledgeable. She made my visit to your store very enjoyable. Thank you Lisa
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October 2024 by Andres Solis
The best service one can have as a customer, the truth is excellent service...and Lisa helped me a lot with questions I had about the telephone service
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October 2024 by Sarah
Lisa is very nice n very clean place and she answered all my questions
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October 2024 by Laura Venegas
Lisa at the DHS store is amazing she knows her stuff. She has great customer service and she is very respectful to every customer that walks in even if there's a line. Her customer service is excellent. Im happy
to hear she is going to be up for a manager spot she deserves it. My kids loved her .Keep up the great job Lisa.
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October 2024 by Devante Jones
Lisa gave me great customer service and customer care
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October 2024 by Larry Rodriguez
I had excellent experience with Lisa she was so helpful and kind her customer service his excellent definitely would go back in for the service
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October 2024 by Khemphet Khay
Lisa is the beat person good service person I will come back great personality
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October 2024 by Jaime Deere
My name is Jaime and I have been with cricket for about 17 years now and Lisa at the DHS store is amazing she knows her stuff. She has great customer service and she is very respectful to my family whenever they come in on my behalf. I'm glad to hear she is going to be up for a manager spot she deserves it. Keep up the great job Lisa.
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September 2024 by John Ham
Shop closes earlier than posted hours. Very unprofessional and sloppy and this occurred more then twice ! Please shut this facility down if it’s going to be closed most of the time !
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June 2024 by Rosa Martinez
Robert was pretty awful this was a while ago but why hire someone who doesn't even speak Spanish. My parents had went here but this "manager" couldn't even speak to them properly let alone understand them and kept messing up. My parents had told me what had happened and I think this is so bad I ended up telling them to choose a different provider based on their experience.
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April 2024 by nicole yeager
Robert helped me out with the payment
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April 2024 by Erick Cota
I got help through Robert and he smells hella good #bathandbodyworks#
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April 2024 by Kimberly Buechner
My experience was excellent, the store manager was very helpful, nice , and answered all my questions.. awesome job
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April 2024 by Iggy Perez
I used to be a metro customer and was always having data trouble in my Orange County city. I moved to Desert Hot Springs and my trouble continued x1000. I saw in the city my only other option was Cricket in the area and I took a chance. I walked in and received A1 customer service and was hooked up with a steal of a bargain. I got my plan started and received a 5G free phone and full accessories to protect my new phone for only 150! I pay 15 dollars less a month than I was paying previously and my service has been phenomenal. I no longer have to move around my house to find a spot to make a phone call and no more dropped calls! Will definitely be enjoying my new service for years to come.