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February 2024 by beep boop
Staff was wonderful!
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January 2024 by Ana Pedro Matias
I really loved the jewelry services, they are very patient and treat people as they should, thank you very much Don Roberto Jewelry.
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December 2023 by JMFV VMFJ
Customer service is really bad and then went next day me and my wife got there at 6:30 and front door was locked already and the guy (with glasses)who come to the door to tell us that they were closed I asked him why you guys close when online says you guys closed at 7:00 and the guy just look at us like if he was mad that we show up at that time….. so we walked away ended up going elsewhere …… I don’t like to waste my time with people that hate their jobs, if you don’t have the skills to work in customer service like that guy don’t apply for that position you make don Roberto jewelry look bad, you need to know that thank to customers you have a job
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September 2023 by Giselle Carreon
I had a great customer service experience shopping at Don Roberto’s jewelry Delano location. They helped me find what I was looking for, and Fatima kindly showed me different pieces; overall it was a nice shopping experience.
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July 2023 by Lauren Y.
Never again would I even think about stepping into this place. The women behind the counters are condescending and rude. The scoff I received after asking if they had $500 hoop earring was distasteful and I would have gladly gone up in my budget if they were friendlier but I'll never bring my business back there again.
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April 2023 by Alexis Casillas
Maria was very helpful, kind, and professional. She helped us find a beautiful ring and finance it with no trouble.
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October 2022 by Juan Garcia
For months I had a $5.00 credit in my account. This month they charged my a $5.00 fee. Fee for what I have no freaken idea. You took my 5 bucks, never again we I do my Christmas shopping with you.
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February 2022 by Alexis Cardenas
I will definitely be doing all my shopping here going forward. Thanks to Daisy I had the best experience with Don Roberto Jewelers. Daisy Ramirez provided great customer service, she was such a pleasure to meet.
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February 2022 by Mary Medrano
I went in looking for a pair of earrings and Berenis was so helpful and made sure she showed me every option possible. She was patient, kind, and very professional. Definitely would recommend this place to friends and family!
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February 2022 by Giselle Cardenas
Excellent costumer service! Thanks Daisy!
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January 2022 by Sean U.
Came in today to look for a gift for my nephew. They were extremely helpful and knowledgeable. They showed us many different options and was able to help us choose the gift. Thank you faby for the excellent customer service.
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December 2021 by Helen Menchaca
My best sales associate Daisy R.
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November 2021 by Moises Ortiz
My mom took in a Diamond bracelet to get clean that cost over a $1000.00 and they had it for over 4 weeks and when she got it back it was a different bracelet that was really cheap looking and my mom told them that was not it and just told her here’s you bracelet and your receipt that I gave it back to you and just acting really route to my mom basically stole my mom‘s bracelet so don’t go here
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January 2021 by Alvaro Landeros
Their jewelry is sooo over priced. Service is great but alv they’re pricing their jewelry thousands more than what it’s actually worth. Wouldn’t recommend at all.
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November 2019 by Joe Gonzalez
Great and helpful personal there.
