-
January 2024 by Connie Torres
I love their out of country great items!
-
November 2023 by Rafael Mendez
Clean location with fully stocked shelves. Only complaint is they need more staff, last time I went there was only one cashier and there were about 10 of us in line.
-
November 2023 by College_appropriate CO
Both the girl managers are rude and fake. They are very bad at communicating. Please hire new managers they are very unprofessional. Barely anyone goes to that place and now I know why. Go somewhere else besides this store.
-
September 2023 by Support System
The store is very unorganized. I didn’t work there but I had to organize some stuff myself because everything was a mess. The managers are rude and very unprofessional and very unorganized managers. They do not have good communication either. Both the girl managers always have a mean look to their face. I feel bad for whoever tries to apply to that place.
-
May 2023 by Von Atencia
They kicked my kids out for no reason and called my kids “**** heads” not recommend this store if you have a teen kid
-
April 2023 by V Trujillo
Really clean, nice staff. I found what I needed and more.
-
March 2023 by Tris Kramer
Had to go to Delano because Bakersfield didn't have the Recliner we wanted, no problem. Delano's store staff was friendly and helpful.
-
January 2023 by Sheila Black
More of these stores I like shopping at them and will keep on shopping at
-
December 2022 by Miguel Duran
As a lifelong Delanoan that has experienced not only the downfall of customer service, but equally important, the rude expectations of ghetto customers, it was really, really refreshing to have an interaction with Manager Jesse and Jessica. They went above and beyond to help us locate a dining set at another location, walked us through the ordering process, and Jesse even loaded some heavy boxes into our truck. He could've easily asked one of his employees to do it, but he did it himself. We will definitely be shopping here more often.
-
December 2022 by Miguel D.
As a lifelong Delanoan that has experienced not only the downfall of customer service, but equally important, the rude expectations of ghetto customers, it was really, really refreshing to have an interaction with Manager Jesse and Jessica. They went above and beyond to help us locate a dining set at another location, walked us through the ordering process, and Jesse even loaded some heavy boxes into our truck. He could've easily asked one of his employees to do it, but he did it himself. We will definitely be shopping here more often
-
November 2022 by Michael Laboca
Customer service is good not a bad place to shop..??
-
October 2022 by Ramiro Enriquez
Only went there to accompany a friend to complain about defective furniture. Never see customers there.
-
September 2022 by Cheryl Ralston
Nothing of a selection. Nice employees and helpful but their lack of things to purchase was obvious.
-
September 2022 by Sylvia L
It was quiet, clean, organized, and cashier was pleasant to interact with.
-
August 2022 by Timothy Te
It's your average Big Lots nothing very special about this store aside from the clean restrooms. You can find your basic needs here and a limited amount of food items. As some other people who have mentioned the customer service, it just really stinks here. It's really bad, and I know i wouldn't tolerate it from my employees at my business. I didn't get a thank you or have a nice day or anything. She was on the phone with another person but still no acknowledgement even after I asked her where the restroom was. I say for anyone who decides to come here, just don't expect good customer service here at all.
