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December 2023 by Michael R.
I went in to open an account, make a deposit and set up direct deposit and the banker was outside on the phone making a personal phone call. Did not have any appointments for 45 minutes and instead of helping me I listened to him cold call people and was calling wrong numbers. meanwhile a customer who is in the bank wanting a banker for help makes himself unavailable to make nonsense phone calls he could have made when a customer is not waiting. Then asked if I can come back 3-4 hours later. Absolutely not, I'll bank somewhere else, thank you. Learn some customer service...
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July 2023 by Carol Slanina
Always professional and patient. My bank for many years.
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November 2022 by Natalie Chaides
Always great customer service here!
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November 2021 by tim h.
I had stopped banking with Wells 20+ plus years ago. I had some business with them today and was really impressed, this is how I wish all banks are, excellent staff, very well trained ,experienced,clean, fast service, friendly. Keep doing what your doing. Maybe I need to start banking with them again? Very impressive (Smile)
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February 2021 by William C. Zeigler
The tellers are efficient.
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February 2021 by EJ R.
I've been coming to this branch ever since the pandemic hit and the Wells Fargo ceased business in Safeway. I've been a customer for well over 20 years and never experienced this type of unprofessionalism. Today they only had one teller working, while 2 of the other employees where behind her chatting. The line had grown to 10 or so people. While keeping my distance, one of the employees yelled across the room to exit the building to stand on a marked section, however since the line was long and I could not go else where, I asked her to come out and do her job. I did not agree with the way she approached the request and was not my responsibility to crowd control. She said she was and ended up sending another employee from the back to address the rest of the customers. I later found out she was the manager. Give me a break, I don't know if it was my appearance but I strongly disagreed with the way she handled the whole situation and hope this doesn't happen again to me or anyone else for that matter.
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December 2020 by Celi Ma
The staff is very friendly and helpful. I currently have a disability and they were super accomedating. I have always had a positive encounter at this branch. One of the bankers even knows most of the customers by name. If you can go to this branch, I highly recommend!!
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June 2020 by Aja Urena
(Translated by Google) The old woman from the Bank according to my money order to deposit an account number, but I know someone who opened an account with another surname mediocre bankeras.(Original)La vieja del Banco segun quer0 moneyorder para deposito a un numero de cuenta, pero yo conosco alguien k le abrieron una cuenta con otro apellido bankeras mediocres.
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August 2018 by Jerry Vinci
I've been a Wells Fargo customer since 2004. Very happy with their service and attention to my needs. This particular branch has been my go to location for over three years and I genuinely have a good experience every time I stop by. This is a very convenient location too because there are a ton of other places right in the small plaza... Coffee, gas, restaurants, and more.
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March 2018 by Janet P.
They do not follow Wells Fargo protocols and are not customer oriented. They let you conduct transactions one day that are apparently not allowed the next day. Their tellers can't think on their own and the managers are inconsistent with their guidance. Find another branch.
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January 2018 by Gerald D. Vinci
I've been a Wells Fargo customer since 2004. Very happy with their service and attention to my needs. This particular branch has been my go to location for over three years and I genuinely have a good experience every time I stop by. This is a very convenient location too because there are a ton of other places right in the small plaza... Coffee, gas, restaurants, and more.
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May 2017 by Lupe Mendoza
Very welcoming bank, always have great service. Your in and out and take care of business.
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August 2016 by Nick Hanano
I live closer to the Alvarado st location but this branch gets less business so no waiting in line. The tellers are very nice and always help me with whatever I need.
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June 2016 by Nicholas Hanano
I live closer to the Alvarado st location but this branch gets less business so no waiting in line. The tellers are very nice and always help me with whatever I need.
