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“Outstanding Pre-Purchase Inspection, Even From Out of State
I had an exceptional experience with Pacific Motor Service for a pre-purchase inspection on a used vehicle I was looking to buy from out of state. The team was incredibly accommodating—flexible with both the schedule and location of the inspection, which made the entire process so much easier given that I wasn't local.
Rory was my technician, and he went above and beyond. The inspection was thorough and comprehensive, covering all the key mechanical and safety points. What impressed me most was Rory’s clear, detailed communication—he walked me through the results, explained everything in a way that made sense, and answered all my questions with total professionalism and honesty.
Buying a car from out of state can be stressful, but thanks to Pacific Motor Service and Rory, I had full confidence in my purchase. I highly recommend them to anyone—especially if you're buying remotely and need a team you can trust on the ground.”
“Big Brand Tire & Service purchased Newton Brothers in the summer of 2025. Different sales software and a different sign on the front of the business, but most everything else is the same, with most of the staff having stayed plus some new faces.
Curren up front was welcoming and helpful and was able to get my vehicle on jacks within just a few minutes for a set of fairly priced tires.
I had a several options of tires, so selection was good, even the top tier prices were lower than I'd seen posted for nearby locations, including the popular big box option nearby.
Standard waiting area with a large, clean accessible bathroom.
Guest WiFi was really slow, but with solid 5g access on this stretch of Del Monterey, my phone's data was able to power my hotspot and I worked while I waited.
Service time was right at an hour. A steady stream of customers were all promptly and politely served. Both the front and service bay staff worked well together. I was impressed with the business and will return”
“Carstar gave me a comprehensive estimate, price and timeframe estimate and followed up daily with text messages regarding the progress of the repair. They covered all my issues in a timely manner. Thank you George and CarStar team.”
“We had a positive experience at Marlow. We were leaving on a trip in a week in our camper van and they got right to the vehicle and diagnosed and fixed the problem timely.”
“I had a flat tire warning light and the guys there checked all my tires, they fill the air and didn’t wanted to get any money for there services. Thank you so much for your great and kind service”
8AM - 5:30PM
1123 Forest Ave, Pacific Grove
Auto Repair
“I have a 2001 Mercedes SLK320 that Pacific Motor Service, Pacific Grove has serviced for years. Kevin, Kyle and their crew are experts at explaining problems/repairs and accomplishing the work. I also had a GEM car that they serviced for years. They definitely go the extra mile when finding parts for older/unusual cars. I am comfortable and confident their work & customer service.”
“Incredible service. Many years of experience is a plus for Hartzel Automotive. Friendly, professional service was experienced by my wife Kelly and I. I'm glad I found a place to bring my 1992 Miata to for repairs.”
“I was in a real jam and these guys came through. I'm an out-of-towner. I needed a tire replaced and had to get my kid to an appointment. They were in the shop and opened early for me. They took care of the job right away, and they didn't bend me over a barrel for costs to take advantage of my situation. Incredibly kind, and I'm thankful!”
“Very pleasant and professional interaction over the phone as well as in person. They were able to fit me in for an oil change and tire rotation, which was completed in about an hour. I walked to a nearby cafe and had a light breakfast while I waited for a text notification that the service was complete. They kindly addressed the questions I had and informed me of upcoming maintenance needs.”
“Once again Mercedes Benz of Monterey came to my rescue. One of the important sensors in my car went out leaving me pretty much stranded. Through staffing shortages and the last minute nature of losing the use of my car they did the very best they could to help me out. Carrie and Eldon are the best, and Michael who checked me out in the end was very patient with my stress level that day.
In the end my car was diagnosed and repaired in the shortest amount of time possible and Eldon even discovered part of it was still covered under warranty.
I SO appreciate everyone who helped me, and will definitely miss them when they move all the way out to Marina!”
“My Lavender Brothers mechanics recommended I go here I had to wait about a 1/2 hour as there were 2 other cars ahead; I went to 2 other smog places before but they were closed and for a walk in appointment quick. My actual service was easy, professional less than 15 mins. Shop was clean.”
8:30AM - 5:30PM
590 Olympia Ave, Seaside
Auto Repair
“Best auto shop in town 5 star ???? so helpful & extremely knowledgeable & will drop what there doing to help you or answer a question.
I have been going to them for many years & I wouldn’t go anywhere else..
Michael Cox”
“Everyone was very nice and welcoming ! Took you through every little step making sure you understand what you are signing! I recommend to go with them to make sure you get the best car buying experience !”
7:30AM - 5:30PM
1652 Del Monte Blvd, Seaside
Auto Repair
“Amazing experience and brilliantly done job. Leaving a picture, judge for yourself.
About the experience… Ramon Vega was my rep. They gave me 2 week window. Every day, Ramon personally called and updated me with the progress. My car was ready in one week and 5 days!
These are the facts and they speak for themselves. This place is the best in the market!”
“I can’t say enough good things about Calderon Brothers Tires. On my way to a wedding, I got a flat tire on the highway and was incredibly stressed out. By chance, I called this shop, and from the first phone call they told me they could help.
My car is a Golf R, which usually makes tire issues a huge hassle. But they made it happen. They reinstalled my tire, noticed that my rim was cracked, welded it on the spot, and had me back on the road in less than an hour. Absolutely incredible.
Beyond the fast and skilled service, they were so patient and kind with me while I was clearly stressed. That kind of kindness means so much in a tough moment. And the price was great, too.
If you’re in a bind—or just need great tire service—this is the place. Highly recommend!”
“AMAZING and FANTASTIC customer service!!! I've gone through quite a few mechanics/auto shops in the last couple of years for my Jeep and hands down Raya Automotive/Juan is EXCEPTIONAL!! I thought my job would take a little bit of time but I literally pulled into his shop and was done in the blink of an eye! Competitive/affordable prices and did I mention outstanding customer service?! If you're looking for a mechanic who is honest and explains things, look no further than Raya Automotive!!”
“I read the wonderful review and they did not disappoint. I went in to get a smog test. The service was quick and the employee who helped was kind, patient, and helpful. I was in and out in under 20min.”
“I had the best experience at Sullivan Tires just a few days ago. I needed a couple of new tires. Louis Flores was my sales rep. He’s really a great guy, very friendly and knowledgeable. It was exceptionally great that he could call UBER for me so I didn’t have to go through that hassle. They also arrange for an Uber driver to pick me up when they were finished putting my new tires on. I will definitely go back to Sullivan Tires again the next time I need Tires. Thanks, Louis for your outstanding service!”
“⭐️Auto Repair Reccomendation⭐️
I cannot say enough good things about “Padillas Auto Repair” in Monterey! I feel like it is so hard to find an honest, reliable mechanic that isn’t trying to get top dollar, or make you feel confused with what is being done with your vehicle! They helped me with my break replacement & gave me a quote for a Tune up without making me feel pressured to book the service! I 100% reccomend giving them a call for any of your Auto Repair needs?⭐️”
“Amazing crew, Robin in particular kept me informed and very helpful whole time. Had a rear diff repaired and some other things that came their attention. Stayed past closing on a friday till we got the parts in and installed. New shop found!”
“A great place to fill up on gas or diesel! They have full-service gas pumps, and propane fills are available at a decent rate. The mechanics were able to help replace a tire in less than a day. My go-to gas station in Carmel Valley”
1 - 5PM 8AM - 12PM
234 Grand Ave, Pacific Grove
Auto Repair
“I am not a regular customer as I drive an EV. However, when my daughter and her three kids drove down for the night from the San Jose area, I used my daughter’s Audi to drop them off at the Aquarium. On the drive home, a warning light came up on the Audi dashboard that the car was a quart low. I initially thought I’d buy a quart of oil at the convenience store, pour it into the oil reservoir and I could rest easy that my daughter and grandkids were safe to drive home. Little did I realize that adding a quart of oil to an Audi is harder than getting a cat to like a dog. First, I couldn’t find the dip stick (other than looking in a mirror), much less the oil reservoir. I looked it up in the car manual in the glove box but the reservoir is hidden under plastic panels that are anything but easy to remove. Finally, in a moment of inspiration, I stopped by Matteson’s Auto Repair in downtown Pacific Grove who explained that there are no dipsticks any more and that they would be happy to help me. They literally stopped what they were doing and added a quart of oil faster than an Indy 500 pit crew. The owner refused to accept anything more than a nominal fee so I tipped the mechanic with his permission. Anyway, the point of this story is that Matteson’s knows how to treat customers and the fact they wouldn’t accept more than a token charge for my stop-the-presses oil change, tells that they are honest guys who deserve more business. Well done and thank you!!”
8:30AM - 4:30PM
1523 Del Monte Blvd, Seaside
Auto Repair
“My car check engine light came on while I was on freeway with kids. I looked for a mechanic on yelp and he answered on a Saturday, helped me get safely to his shop and fit me in. He was a complete life saver!”
“My experience was excellent. All staff I dealt with were professional and a pleasure to deal with. I will certainly recommend Jerry Graham Auto Body to my friends.”
“I have been reluctant to take my truck anywhere because I know I have transmission issues but not sure if they are major or minor. I needed someone I could trust to give me an honest price.
Dan took a look at my transmission and let me know the fix was relatively minor. I was relieved, it would have been easy to overcharge me for the repair.
They also fixed my emission system so I can get smog checked and fixed a coolant leak.”
“Thank you for checking our mini-van today and giving us very useful tips and advices. If we lived nearby, we would definitely be regular customers. The reviews are completely true. They're very honest, trustworthy and very helpful.”
“For only having one mechanic its not bad, the mechanic is really good but if you have a big job expect to not have your car for a while due to the lack of mechanics.”
“I like your treatment of women. A man, no matter how kind he is, cannot substitute the kindness of women when comes to the Service. Again, being welcomed by a professionally looking and kind woman should be your future customer satisfaction.”
“I recently leased a Lyriq here. I’ve had dozens of experiences with auto dealers and salespeople, but Tony, the sales manager, and Rodney, the salesman who worked with me, were professional, knowledgeable and fun people to work with - the best I’ve ever encountered. Even Ace (yes, his given name!) the finance manager, was flexible and easygoing. I highly recommend going there to experience the magnificent all-electric Lyriq and meet this phenomenal team.
Oh, the deal I got was amazing, too.”
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“Had to get some work done on our vehicle. We requested multiple estimates. This company got back to me within an hour, had the most reasonable price, and recommended ways I could save even more money buying my own parts and even recommended a website that has reasonable priced parts. He was able to fix my vehicle the next day morning. He showed up on time, very professional, and friendly. Thank you!”