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May 2023 by Marina
Worst bank and branch that I ever dealt with. Having multiple account with Wells Fargo for 15 years personal accounts, business accounts, credit cards. This branch the reason why I am closing my accounts. Management should shut down this branch, this Via De La Valle branch is just liability to your company. I am thinking to file lawsuit. 2 times this branch lied to me, so I had to go to other Branch. This is the most useless branch ever. The teller/customer service was lie straight to your face. Her co-worker/supervisor either lied with her or just incompetent. But I think this is something to do about prejudice! Seriously some people in this branch are hating their job, lazy, so incompetent and simply prejudice. I went to another branch because I did not believe this lazy incompetent prejudiceemployee and the other Branch provide me with the service just so easily. I told them my experience with via della valle branch and they were so surprised. You figure.
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May 2023 by R F
Worst bank and branch that I ever dealt with. Having multiple account with Wells Fargo for 15 years personal accounts, business accounts, credit cards. This branch the reason why I am closing my accounts. Management should shut down this branch, this Via De La Valle branch is just liability to your company. I am thinking to file lawsuit. 2 times this branch lied to me, so I had to go to other Branch. This is the most useless branch ever. The teller/customer service was lie straight to your face. Her co-worker/supervisor either lied with her or just incompetent. But I think this is something to do about prejudice! Seriously some people in this branch are hating their job, lazy, so incompetent and simply prejudice. I went to another branch because I did not believe this lazy incompetent prejudiceemployee and the other Branch provide me with the service just so easily. I told them my experience with via della valle branch and they were so surprised. You figure.
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May 2023 by Ri
Worst bank and branch that I ever dealt with. Having multiple account with Wells Fargo for 15 years personal accounts, business accounts, credit cards. This branch the reason why I am closing my accounts. Management should shut down this branch, this Via De La Valle branch is just liability to your company. I am thinking to file lawsuit. 2 times this branch lied to me, so I had to go to other Branch. This is the most useless branch ever. The teller/customer service was lie straight to your face. Her co-worker/supervisor either lied with her or just incompetent. But I think this is something to do about prejudice! Seriously some people in this branch are hating their job, lazy, so incompetent and simply prejudice. I went to another branch because I did not believe this lazy incompetent prejudiceemployee and the other Branch provide me with the service just so easily. I told them my experience with via della valle branch and they were so surprised. You figure.
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April 2023 by Flint
Worst bank and branch that I ever dealt with. Having multiple account with Wells Fargo for 15 years personal accounts, business accounts, credit cards. This branch the reason why I am closing my accounts. Management should shut down this branch, this Via De La Valle branch is just liability to your company. I am thinking to file lawsuit. 2 times this branch lied to me, so I had to go to other Branch. This is the most useless branch ever. The teller/customer service was lie straight to your face. Her co-worker/supervisor either lied with her or just incompetent. But I think this is something to do about prejudice! Seriously some people in this branch are hating their job, lazy, so incompetent and simply prejudice. I went to another branch because I did not believe this lazy incompetent prejudiceemployee and the other Branch provide me with the service just so easily. I told them my experience with via della valle branch and they were so surprised. You figure.
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April 2022 by Andrew D
Should be less stars since they like to delete reviews.
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March 2022 by brandon halow
Terrible customer service. The manager Theresa m lied to me and told me there was no way to rush my debit card. Claiming that was a service they discontinued. Which i know to be a lie. She had me sitting in there for an hour because she didn't want to overnight me a new debit card. She was trying to find every reason not to allow the bank to overnight it. The cards take 7 to 10 business days to come in the mail and I needed the physical card number to order medical supplies online. Huge waste of time and a big disappointment. An hour n a half later I got it rushed because she ran out of reasons not to let me.
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December 2021 by Armando Martinez
Worst branch ever
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October 2021 by Norbert K.
This branch is located very well on Via de la Valle (just north of I5) with easy access. I rarely use teller services, so I cannot comment on the bank staff. But the drive-up ATM is great.
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December 2020 by Anders Conk
Great customer service at this Branch, Daniela was very helpful.
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November 2020 by Wolfgang B.
Great customer service for a busy location everyone is very helpfully. Donovan's help with a bank issue was resolved perfectly. Thanks guys
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October 2020 by Gavin M.
I am sitting here with Donovan as I write this. He is a banker here and has gone above and beyond accommodating my requests that is very time consuming. By the way, he will not make a penny off my visit today. He is treating me like I'm applying for a 10 million dollar loan. Donovan is a class act. Come bank at this branch and ask for DONAVAN!!!!!
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January 2020 by Carlos D.
For me, this branch was always a very convenient and helpful one along my route for some months. Thank you.
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December 2019 by Victoria V.
The ATM service is fast and convenient here. It is in a centralized location, which makes it easy to stop and quickly accomplish what was set forth to do.
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September 2019 by Nina B.
I came here last week and I needed something super important done. I first met with Susan and she was honestly the sweetest lady ever. She helped my case and worked with me every step. She spend over 2 hour with me. Most people wouldn't even bother or do this. I appreciate how friendly and patient she was given the time crunch. Also, I had to come back and I met with Joanna and she was like the nicest teller ever. She spent all day finishing a big project for me. I mean I couldn't believe how kind, caring and sweet these people were. No wonder I love Wells Fargo! It's people like Susan and Joanna that make me trust Wells Fargo and being a long time loyal customer. I can't express or put in words how thankful I am they helped me. Thank you ladies!!!
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March 2019 by Amanda M.
I love having Wells Fargo as my bank. Everyone is super friendly and whenever I go into the bank they are always so helpful. When I had a fraud scare they were so helpful and they always have a smile. I am so grateful to have a Wells Fargo family! If you are looking to change you're account Wells Fargo is the way to go! You won't regret it!
