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July 2024 by Lauren Pohlman
Every single time I come here the male employees treat you as if you're invisible, and then when needing help they refuse to offer it. Male employee here had the worst attitude, slamming everything and pretending to look busy so that they can't help you (which was so obvious). Then acting as if small requests were such an issue. UPS needs to look into the employees at this location and provide them with better training. Easy fix would to be to fire these employees as they are creating a negative experience for every single customer.
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May 2024 by solid smith
Good place
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May 2024 by Yolanda Christensen
Lady who works here is unusually rude.
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March 2024 by Melinda Beasley
The lady that works here always has an attitude, never smiles and blames the customer for her own errors. Other than that, this place is good.
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March 2024 by Jessica Ann
It's rare to encounter a team as friendly and accommodating as this store.My experience has always been outstanding…everyone goes above and beyond what is expected.Their kindness and patience makes every visit a positive experience!
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January 2024 by DeAnna Nunez
This location is incredibly efficient and the staff is just so friendly, kind and professional.
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August 2023 by Nerrie Zohn
This place is not open when they say they will be open. Online it says they would open at 7:30am. On their door it says they open at 9 AM. When I got there at 9:10, they were still closed. The Solana Beach location is far more reliable.
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August 2023 by Xtina Gauthier
Jon & Luisa we’re awesome to work with. Great experience
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July 2023 by J T.
Brian gave excellent customer service. I was needing a box and he provided me a complimentary one in my time of need!
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July 2023 by Aretha C.
When I first moved to the area I tried to get a PO Box at a UPS store closer to my house but none were available. Little did I know that was going to be in my best interest. This is beyond a shadow of a doubt the best run UPS store in CA! Owner is so kind and helpful. The staff are incredibly helpful (thanks Jon!) everybody knows your name and we always have a joke to share. They'll even go so far as to let you know the most cost effective way to ship packages. Thanks guys!
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May 2023 by Lauren Lycan
Just super nice and friendly.
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April 2023 by Julie P.
Couldn't find nicer, more helpful people. Owner, Jeff is the best!!! They have a notary on site
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February 2023 by connie vance
A very professional store! Jon, one of the staff, helped me with several boxes with efficiency and friendliness. He made the experience no stress and consumer focused. Really appreciated!
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February 2023 by Max M
They charge very high fees for their service and they have no official price list available.
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January 2023 by Naomi E.
I can not recommend this location enough. Jeff and all of the staff are always extremely friendly and helpful. As a local business we use their services multiple times a week and they have always delivered and gone above and beyond. Thank you everyone!!!
