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July 2024 by Ann Lavin
Mike was so patient, kind and helpful! I recommend this representative highly.
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May 2024 by Diego Pedrosa
We went for a simple phone upgrade on my son's line, after giving us all the "corporate mandated" options and offers (i'm not pinning this on the sales rep, since they are required to do it to maintain their jobs) and 3 hours later, he ended up changing us to a plan that we did not want nor needed, that plan change caused my line to stop receiving sms messages. I had to go back to the store twice and have calls with 3 tier 2 technicians to solve the problem. The cherry on top was that I had to pay for a new sim card after the last tier 2 technician said it was going to be free.
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May 2024 by John VanGorkom
Staff was aware, courteous, knowledgeable & fast
Also good answering questions
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May 2024 by Melicia Charles
Friendly, knowledgeable staff.
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April 2024 by Maxine Musick
The two sales agents in Davis, CA were extremely helpful, knowledgeable and patient. I could not ask for better service.
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April 2024 by Topkapi Fan
Extremely helpful people!
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March 2024 by Kaylynn Marisol
Great quick service
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March 2024 by Catherine Frink
This location has staff that is very helpful and professional
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March 2024 by Syae Beaman
Mike was so helpful and polite. We had a great experience.
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February 2024 by Lyle Phipps
Best Verizon experience today, I had a complicated question and there was a lot going on in the store. Derius Johnson really knew how to manage and evaluate the account and handled my concerns with exceptional professionalism and personal courtesy.
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February 2024 by Cindy K.
This is the best customer service I have received at any Verizon Store over the past 10 years. Darius Johnson has excellent customer service skills and he really cares. Wish I came across more people like him. We will definitely be back
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January 2024 by ambika khanna
We were scammed by the store (Darius) on two phones. Promised credits and promotions. Paid an upfront cost for the new phones and also traded in old phones. The store staff did not apply the trade in or promotion. It’s been six months and I’m still paying over and beyond in my bills. Been to the store and made umpteen calls but to no avail. Deeply regret switching to Verizon. AVOID VERIZON AT ALL COSTS.
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January 2024 by Matt Flynn
My wife and I were at this location a week ago and were assisted by Darrius. He was a real delight to interact with. He helped us select and set up a new phone and found us ways to save money on our phone plan.
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January 2024 by Nathan Ament
was in the store for 15 minutes and no one acknowledged me or asked if I needed any help...it's so easy to do the basic customer service of acknowledgment.
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January 2024 by Elgard yan
Mike always helping people solve question
