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February 2023 by Aimee Lemoine
Wonderful staff
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September 2022 by Paul O.
We had a good experience here. We needed a van for only a couple of hours to move a bed, dresser, and some other large items. I called in advance and reserved a van without any problems. The gentleman at the counter seemed very knowledgeable and was clear and concise with us as to what the process was.Returning the van was easy and there were no problems or issues.Overall, this was a great experience. The van was in good condition. I like the fact that the vans have backup cameras (they show the video in the rear view mirror itself). I would rent from here again.TIP: When you get to the driveway, the gate will be closed (or at least it was when we showed up). You simply have to go to the callbox (left side of the driveway when entering) and the attendant will talk to you and open the gate.
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September 2022 by Ariel A
Bob is an amazing worker! He helped us out when we were having internet problems trying to pick up the UHaul after hours. He was such a sweetheart and went way out of his way to help us with our UHaul rental. This man went above and beyond, if you’re looking for reliable and great customer service, This location is the way to go. Ask for Bob, he’s a king. 10/10
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September 2022 by Mina Shahed Behrouz
The staff were super nice and professional. The u Haul was very clean and new. Highly recommended
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August 2022 by Matthew Helkey
Moved reservation without asking me to a different location that I cannot access. When I asked them to move it back since I cannot access that location, they cancelled my reservation without even contacting me.
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August 2022 by Gordon Huestis
I rented a truck here years ago and had a stellar experience. I just rented another truck for my current move, and didn't read reviews until after. Now that my move is complete I can comment about what I read, and how things went. First, the poor reviews are completely unfounded. I interacted by phone multiple times with staff, changing dates, etc. Every time they were polite, helpful, and professional. When I returned the van there were no surprises-a major fear of mine when renting vehicles. So I can confirm that in both transactions this Uhaul was great in every way.
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May 2022 by Lynn McAlister
I went there to buy moving boxes, of which they had plenty, of various sizes. Worker even helped me get them into the car. It is gated, which spooked me at first. But you just have to press a button on a keypad and the worker will ask what you need and open the gate to allow you inside.
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August 2021 by Scott Voelker
I rented a Ford cargo van and it was breaking down while I was just beginning my day of use. They told me to bring it back to them immediately. Not only did they not have another truck available for me, they refused to refund the charges. The reason given was they”just can’t, corporate doesn’t allow us to issue refunds”. What a garbage policy, and they wasted my time and money.
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June 2021 by Maximus Charalambous
Cody was really nice, I went to the Uhaul on covell first and the guy was so rude, we decided to leave. We told Cody what happened and he was really understanding and very helpful! Thanks so much!!
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March 2021 by rebecca m.
father and son both work there. son was super customer friendly. the father was beyond rude, trying to argue with me. he said some things, left and then came back to say more. never dealt with such rudeness as the elder robert. i've worked in customer service and never would i argue with a customer. won't be using them again.
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August 2020 by Carin Elliott
Ben is awesome and very helpful!
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July 2020 by Edher Alvarado
The pick up and drop off process was great. The truck worked perfect but it was not clean. Immediately I started to have an allergic attack and noticed lots of pet hair on the seats and dashboard. Debris on the floor and cupholders sticky stuff on the armrest and lots of bird p*** and dirt on the windshield which made it hard to see to drive and because it hasn't been clean it had and awful smell. They had two pickup trucks on the lot. I picked this one because it was the cleanest of them both. I can just imagine the other one.
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April 2020 by Aimee Jiang
I dropped the truck and called because the gate was closed. I was told to leave truck outside and drop off the keys in the box. Later on, I had an extra charge on my card without any receipts or explanation. SCAMMERS!! Don't go here.
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March 2020 by Ivy Salim
Avoid at all cost. Personnel will shift blame on customers, they will not do walk through if you don't ask for it - which is something they should have offered in the first place.
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November 2019 by Robey Carboni
Can't ever get ahold of anyone on phone, I've tried calling numerous times and the phone just rings.
