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September 2023 by Richard & Mary Kerslake
Very smooth. Rented a 10’ van for 2 days. Everything went well. Good service from the office. Price fully inline with my quote. Would certainly rent here again.
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August 2023 by Ren T.
Francisco has been super helpful from start to finish giving us all the info we needed! We wanted to ensure the rates online aligned with the charges at the end and he was more than willing to confirm all charges. Not sure why this place is so lowly rated when I have had an exceptional experience! Thanks again Francisco!
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March 2023 by Arian Bn
I am known on google for my honest reviews. I had a very good experience renting different cars here and the customer service was exceptional. Will definitely recommend and go back.
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March 2023 by Kelly Scheuer
Very helpful , good service.They were up front about pricing and guidelines. I moved in February so not a lot of people or lines. It went great!
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December 2021 by Andrew M.
Horrible experience today renting a Uhaul from this location in the morning. The gentleman behind the counter decided to take his anger out on my wife and toddler when all they needed was some help! Totally unacceptable! I will never do business here ever again. Stay away!
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September 2021 by dan wynne
I went there to buy one cardboard box. Started to pay by credit card. They wanted to write down my last name. I said "what do you need that for?" they gave me some story. I said "I'm not renting a truck, I'm just buying a cardboard box, and you need my last name?" I told them I'd pay cash and they still were pushy. WEIRD.
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September 2021 by Andrew Webb
Rude employees, not flexible to unforeseen circumstances. The employee who answered the phone Saturday, August 21 around the afternoon should find a different job.
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June 2021 by Maximus Charalambous
The bald Mexican guy there was incredibly rude, asked us 10 times if we had a reservation. We thought we did, but he couldn’t find it so we still needed a van obviously. I was pretty quite at first, let my Mom deal with this guy so as they were taking I was looking up other Uhaul’s. He was still being so rude and I couldn’t take it anymore, I said bye we’re going somewhere else, very angry at this point. Finally go out of there and he was yelling at us as we were leaving. I have never had such a bad experience before at a Uhaul. I am never going there again!
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November 2020 by Doug Edwards
Okay selection of truck. Do to recent fires. Phone never answers when you call them. Call U-Haul 800 number for better response.
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September 2020 by Justin H.
Check the gas tank before you leave if you have to use this place. The email will come after you leave and the gas level will be incorrect.
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September 2020 by D S.
Stiff you on fuel charges. I drove a total of 6 miles, and filled in .75 Gallon at the gas station right next to them. They still charged me $7 for fuel. The trick that they use is they park the trucks facing out in a sloped and really tight spot, and bet that you will park by facing in. Since this is on a slope the fuel gauge shows a delta. I emailed them about the issue a week back, and have not heard back. So one star for playing tricks and not responding.
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September 2020 by Gustavo Coelho Alves Costa
I had a problem with my online reservation and they solved very easily and friendly.I definitely recommend!
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August 2020 by Ronja E.
After U-haul cancelled our reservation 3 times! and delayed our move in date, Santi literally saved the day and managed to get us a truck! He did everything he possibly could to make sure we got a truck and he couldn't have been more helpful. Amazing customer service. Thank you, you made our day!
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January 2020 by June Mathews
These guys rock! Very friendly & accommodating! I asked them if they sold rope & they did not or didn't have any. But the guy said hold on a minute, ran to another building & handed me some from another truck that was returned & left in the back. I was so grateful for his help. That's called going above & beyond for your customer! Highly recommend!
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September 2019 by Stevie Benko
Reserved a truck in May for an August 31st move. Rep called me August 30th to let me know my truck was unavailable and the next best thing they could do was after my move-out date.
