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June 2020 by James B.
Stay away from this car lot, where should I begin? The car they were trying to sell, was over priced. I asked if they would let me take it to firestone to be inspected, at first they said no. Then they changed there mind. Firestone have me a quote of $1400 dollars for the repairs the car need. It need rear brakes, rear rotors, struts, front end alignment, the wipers were bad and recommended the brake fluid be changed. But before all this, when I took the car, it was on empty, no gas. I just made it to the gas station. I put $15.00 dollars of gas in, so I would make it, to and from the mechanics shop. They would not reimburse me. They said, if I bought the car they would put some more gas in the car. After the inspection of the car I asked if the would me me half way and take $500 dollars off the asking price, they refused. So don't deal with these people, they are dishonest and shady!
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January 2020 by Jess W.
Typical bait and switch tactics that have come to be associated with sleazy used car dealerships. We showed up ready to buy based on the previously signed and agreed upon terms and then there were three major differences. They called them "glitches", but these were major issues. There was zero attempt to try and correct these glitches or honor previously signed documents. Zero attempt to serve or care about the customer. Will never do business with them again and would discourage anyone else from doing so either.
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July 2019 by Len Joe
I purchased a car in January so......
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June 2019 by Len J.
I purchased a car in January so...... My visit at ITS was very positive. The place might be a little out of the way but they did have a nice selection of vehicles. I came for one specific car but wanted to look at the other available vehicles. Being on a budget I stuck with my original pick. The salesman was very polite and helpful answering all questions. The vehicle was clean and passed my visual inspection and check list. After a test drive I went in to sign papers. Since it's not a big lot there was an acceptable return policy as I planned on taking it to my mechanic for inspection but they are in Rancho Cordova and it wouldn't be a quick trip back. The policy was a nice insurance that would only cost 50% if I decided to keep the car. They do offer a 3 month guarantee at a cost but if your mechanic OK's the vehicle you may not want it. I purchased both to be sure. I believe they also have decent extended warranties you can purchase but it didn't fit in my budget. Overall I am very happy with my purchase and had a very pleasant transaction with a very nice salesperson.
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May 2019 by Dasha A.
ABSOLUTELY DO NOT BUY A CAR FROM HERE!!!! I bought my first car from here after reading all the positive reviews and thinking that it was a good idea. I did not know much about cars and probably should have taken a male with me when purchasing the car (unfortunately). When I got into the car I heard an odd noise under the hood and asked the dealer what that was and they said that everything was okay and that the car "passed" all the test on paper which is why it was okay to sell and take. WRONG!!!!!!!!! One week after having the car I decided to take it to a shop and they evaluated that noise determining that it would be a $962 repair. I am absolutely PISSED that I was lied to by the dealer and have to pay for this repair. I am here to tell you to take your money and business elsewhere to save yourself the headache and trouble!
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May 2019 by Tiffany Q.
I bought a car here recently and there was a slight cosmetic problem and Bo, the salesman who dealt with my car made sure it was fixed and made the process fast and easy!