-
July 2024 by Stephen Kloch
Made the task of switching phones and carriers a pleasant experience
-
June 2024 by Antoinette Florentino
Rohan was amazing! We came in for a device change and an upgrade and Rohan took the time to help us and was super patient. It was taking a while to back up our devices especially mine since I have over 200GB of data and we hit a snag with switching my device to my family member not activating the new device but he stayed well after store hours to get everything fixed and us leaving with our devices up and running. Overall 5 stars for Rohan!
-
June 2024 by Zachary Cook
Very poor customer service. Not helpful.
-
May 2024 by Sandy Parbury
Faisal was very helpful and made replacing a beloved old iPhone that stopped working a much easier experience.
-
March 2024 by Ida Gabre
Thank you so much!
-
January 2024 by Katey Carroll
Worst customer service ever! There was one guy and 5 customers. The guy was very slow and did not seem to know what he was doing. He kept shuffling little Apple phone boxes back and forth. I waited over an hour and then I left. He was still serving the customer he was serving when I walked in. Three other people had already left after waiting. They need more and better customer service reps!
-
January 2024 by Mike B.
I transferred three new lines to Verizon at this store in October. Three months later I am still trying to unwind the issues this store made in processing the original transactions, and recover the extraneous charges for line upgrades and missing credits. If you need to use Verizon, avoid this store and use a corporate location instead.
-
December 2023 by Samuel A.
Called about my order that was same day pickup. And they said it was ready when i called. After driving 30 minutes i come to the store and find out that the order is not in-fact ready. Horrible service and the guy kept talking over me.
-
November 2023 by Jennifer O'Neal
Hang provided 10 star customer service. Mine was a very complex transaction and she was beyond kind and patient. I will return to this store as Hang made my experience off the chart!
-
October 2023 by Christine Ames
Very nice and helpful team members at Danville. Made my experience as painless as could be. Thank you
-
September 2023 by Erik Kephart
Sanam is the ?
-
July 2023 by Ruth Morentz
Christian was great & helpful. Good knowledge.
-
July 2023 by Sally Brown
Eric extremely knowledgeable and helpful
-
July 2023 by jojo rising
Erick was great help!!
-
July 2023 by Loren Peterson
Quick and seamless
