“I never thought I would give a USPS location a high rating, 'til I came to this one. They're so friendly and helpful. I was trying to mail a couple of packages and surprised by the cost going to the other coast. I didn't even say anything but the lady there was so nice asked what it was and offered me cheaper mailing options. She even gave me the supplies to repack my packages. And I saw them even offer tape to help someone seal their package better. Can I just say Wow, that's so nice! Usually you get someone very moody behind the counter at other locations that would tell you to buy your own tape. This location is a USPS gem.”
“This is the first time I used "Ship Sticks" to ship golf clubs. Katie was very pleasant, helpful and knowledgeable. She helped me deal with an unfamiliar situation and answered whatever questions I had. She is an example of fine customer service!”
“Passport application was a breeze. In and out in less than 15 mins with a scheduled appointment time. Helps to keep all the necessary documents in hand as mentioned in the application.”
“While currently experiencing a rough holiday season this year due to finances, being a new mom, and other struggles, I was not looking forward to going to UPS and paying for a service I needed to complete for a new job. Upon starting the process at UPS, there was some issues with the application my job had given me, which was resulting in me having to pay additional fees. I was very upset and wasn’t being very nice to the two ladies at UPS, however, they continued to help me and provide excellent customer service. Seema showed extreme compassion and was able to help me complete the process without totally hurting my pockets. She made my day and as I was leaving, told me to “keep that smile going.” I wouldn’t have been smiling if it weren’t for her. I believe the other girl’s name was Sonny, who was also very sweet. People like these ladies give me hope that there are still nice people who care about others. Thank you for brightening my holiday season.”
“Customer service is amazing here! Big shout out to Ben, the manager! You can tell the moment you walk in that there is a good work environment as the staff are super helpful and always in a good mood! Any time I have an issue, the team members go the extra mile to help me out which I really appreciate! :)”