“Seema was super helpful! Needed a notary, printed documents, shipping, and scanning. She helped me promptly while handling all the customers. Very friendly and impressive. Thank you!”
8AM - 7PM
480 San Ramon Valley Blvd, Danville“This is the first time I used "Ship Sticks" to ship golf clubs. Katie was very pleasant, helpful and knowledgeable. She helped me deal with an unfamiliar situation and answered whatever questions I had. She is an example of fine customer service!”
“I made an appointment for passport services for my 2-year-old daughter. We arrived on time and were immediately greeted by Dean. As we all know, the passport process can be confusing the first time around. Luckily, Dean was very knowledgeable about the process and helped us step by step with the application. Additionally, my daughter was afraid to take pictures and cried the whole time. Dean patiently waited and allowed my wife and I to calm our daughter down and get her to stand still. As a result, the picture came out great. Customer service is the most important aspect of a business, and Dean's customer service showcased his experience and job knowledge in customer service. The pride he took in his work demonstrated his commitment to his customers and inspire us to treat other with patience and respect.The only improvement I can think of is to have a designated area for passport picture. Like a chair with white background.”
“They are very friendly and efficient here. Even when it gets a little crowded, they move things along quite well. And they do this with a smile and a friendly manner. They also know their business very well.”