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September 2023 by Leo
Literally THEE worst bank I've ever done business with. They've canceled my card THREE times in a year and didn't notify me.DO NOT WASTE YOUR TIME with this bank.
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September 2022 by Anton S.
Horrible company, they STOLE my Nissan Rogue Sport 2020 that bought with my cash money at WA State Public Auction. I paid $25,000 for the car, I have WA state title in hand with my legal owner name. I have the keys and the title but no car. Mechanics bank don't care, they don't pick up my calls, and they are hiding my car. They didn't report the car as repossessed as they should have done by the law. So when I filed the report of stolen vehicle, police could not find the car. When I told to the police that the bank stole it, the Mechanics bank lied to the police and send them old not valid title to take down the report of stolen vehicle. I went to the bank office to resolve and they just attacked me verbally and accused me of having fake WA title and stated that Washington state is doing criminal title washing stuff. Then they humiliated me and kicked me out of their property. As of now I lost $25,000 and they won't give my car back.
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June 2022 by Aniruddha M.
One of the only places that still offers a safe deposit box. Excellent experience, great location.
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August 2020 by leoyourtrainer
Considering all banks hold money and charge fees. It is the service that separates the banks. My past experience with Mechanics bank was the worst service I have ever received from a bank in my life. I had a banking issue that required managerial help. I was told by a manager at the El Cerrito location that the manager from the Danville location was to call me regarding the resolution of this problem. Well 5 days has passed and still no call. I highly suggest not ever banking with Mechanics Bank. Unless you like being disappointed.
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March 2019 by No M.
What can I say? The staff here is so sweet, they get to know their customers, and have a lot of helpful knowledge. Mechanics has great employees at all of their branches, and this is one of our favorites.
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August 2018 by David W.
I got a Home Equity Line of Credit on a rental property via Mechanics Bank, Danville. This branch answers the phone promptly and remembers my name. Chris, as well as the rest of the office are really on the ball! When the loan process got difficult and my financial need became urgent, they fought hard for me and worked diligently throughout the process. The loan has better terms than competitors, which I shopped thoroughly, and I'm pleased with Mechanics Bank's service!
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April 2017 by mausami chaudry
Great customer service, nice staff, but *very* slow - I've spent 45 minutes here just to make a deposit.
