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“Seema was super helpful! Needed a notary, printed documents, shipping, and scanning. She helped me promptly while handling all the customers. Very friendly and impressive. Thank you!”
“Inas is a real pro, using her extensive experience in import- / exporting to help me with the correct codes to send a package of various items overseas. I'll never go to the post office ever again! Thanks Inas! ⭐ ⭐ ⭐ ⭐ ⭐”
8AM - 6:30PM
231 Market Pl, San Ramon
Mailbox Centers
“I had a great experience here today! I always go to this UPS for returns, but I stopped in with 4 boxes of old paper records that I needed to shred. They explained the cost, came to my car to help me bring all the stuff in, placed all the papers in the locked container for me (to be picked up by Iron Mtn) then recycled my boxes. Soooo much easier than going to Staples and I really appreciate the customer service. They made my life so much easier and made the task stress free.”
8:30AM - 7PM
2415 San Ramon Valley Blvd #4, San Ramon
Mailbox Centers
“I came here to drop off my Amazon returns, carrying three huge boxes and struggling to open the door. A gentleman named Justin, who works here, kindly helped me by opening the door and taking my packages. I've never experienced this level of professionalism and care at any other UPS store. The manager was also very nice and helpful. Thank you, guys!”
“I have been coming to Lafayette Pack and Ship + Print for a couple years now for unusual needs: printing maps, tokens, and more for a homebrewed Dungeons & Dragons campaign. I've asked Ian and Sue to field unusual requests with specific parameters (e.g. printing large custom battle maps in which the grid is perfectly 1"x1") that have often required a fair amount of trial-and-error. Ian and Sue have been patient, resourceful, and extraordinarily friendly as we work together to get my prints just right and marvel at the results. I wouldn't be able to run the home game that I do without them and I look forward to seeing them every time I need to prepare for my next session. This shop is a Lafayette gem!”
8:30AM - 5PM
2950 Buskirk Ave #300, Walnut Creek
Mailbox Centers
“Intelligent Office is an amazing option for all business types. The Management (Sierra Van Derkamp) is very hands on. The offices are beautiful, conference rooms ideal and the public areas (lobby, restrooms & coffee area) immaculate. Free parking is a definite perk. This is a perfect alternative to a home office!! We just had our holiday party there and everyone loved the location and ambiance!”
8:30AM - 6:30PM
6680 Alhambra Ave, Martinez
Mailbox Centers
“I am so incredibly grateful to all the people who work at this particular store. I have had a lot of problems with my knees while waiting for knee replacements and have been unable to come into the store and bring my Amazon returns! They have been kind enough to come out to my car, retrieve the boxes/packages, carry them in, return everything and bring me out the receipt. They have done all this with a smile, so kind and thoughtful and so patient. For someone who needs a little extra help it is so nice to be able to count on them. This is why this store is such a success. I will never go anywhere else. Thank you, thank you.”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“we were just there at 10:09am today Sun 7/28/2024. The staff who helped us was super welcoming and customer friendly! Nowaday you can hardly find such great customer service! I wish the company can recognize this staff as a great assets to the company maintaining its reputation. Excellent experience!”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“They are always so helpful when I come to this location. Lacey is always in a good mood and makes this my UPS to come to even though it’s out of my way.
Keep up the great work!”
8:30AM - 6:30PM
7172 Regional St, Dublin
Mailbox Centers
“I just came here mainly to say how extraordinary of an employee Ammara is. She's so kind and helpful and friendly. In the strangest way it feels like family - so rare these days for businesses to have that sense once you enter the door. I always look forward to coming in here because of the staff. They're really efficient and it's a smaller store so it's not as crowded. I'm in and out very quickly always.”
8:30AM - 6:30PM
4425 Treat Blvd, Concord
Mailbox Centers
“Friendly and knowledgeable service is what I expect and it’s above and beyond from the people at this location. Quick and efficient with personal warmth. I will tell others and continue to ship from this store.”
“Had what was a complex printing task that included transfer from my phone with inclusion of already printed documents. I was beyond exhausted and had already tried another UPS store where the attendant was very nice but unable to accomplish the task.
Liam, with his warm and friendly manner, told me, "No problem," and then proceeded to accomplish exactly what I needed which completely uplifted my day.
Many, many thanks, Liam!”
8AM - 6:30PM
1480 Moraga Rd Suite C, Moraga
Mailbox Centers
“Came here on a Sunday morning with two large glass-framed precious paintings. We're talking 3 & 4ft sheets of glass. Packing and shipping service, one out to Oklahoma, the other out to New York. Elijah was kind, patient, and genuine, and put my skepticism of them arriving safely, to rest. He explained how they would be packed, and that one required them to custom fit a box because of its measurements. They arrived so well packed it would have taken real effort to damage them. I was so impressed and grateful that that kind of care was given to these. I couldn't possibly be happier. Thank you Moraga UPS and special shout out to Eli (who should be given a raise for his added value to the shop). Thank you.”
“I wanted to thank Spencer again for his great customer service this evening right before closing. Greeted me with a smile and took great care of me. It’s so hard to get great customer service nowadays. Good job Spencer! I will be coming back to this establishment.”
“Really wonderful service here. Every time I have come by, they have been so helpful and go above and beyond. They have lots of services to suit your needs. The live scan process here has been easiest for me in the whole area (I’ve had it done 4 times and theirs was the best - quick, clear, easy).Support your local mom and pop shops!”
“Thank you again ! At this location you have always been amazing and helpful to me ! Today once again Megan was above and beyond incredibly helpful, patient and so professional, she completed my list of needs and made it such a pleasure to once again depend on you .Highly Recommend!! Cindy”
8:30AM - 6:30PM
3527 Mount Diablo Blvd, Lafayette
Mailbox Centers
“Had to come in for a live scan. Two employees, Everett and Neil (if I remember their names correctly) were super helpful through the whole process! Would definitely recommend coming here if needing anything, great employees!”
“Always great customer service. The people that work there are sweet and friendly. Sometimes I’ll be next to a different UPS location and will still take time to go here just because of how people are. Thank you guys! <3 Keep up the good work!”
“Although the employees were relatively new to the job, a gem of a manager would step in and inform both me and employee of the proper procedure. Over a month or so I have seen this gent keep it up. He's a "First In Last Out" kind of fellow!”
“I come by this UPS store every time I’m in town for work to ship out unused materials. Since new ownership took over, what used to be a typical 3-star experience has turned into a solid 5-star one. The place runs like a well-oiled machine now. The associates are super friendly, knowledgeable, and always willing to help. Whether I’m shipping packages or just grabbing some supplies, I know I’m in good hands now. Highly recommend!!!”
“This shop has been around for many years for a reason. Willy Gomez takes good care of his customers and ensures that his employees are also very good. It's Very easy and convenient to send packages from here.”
“I have used this location for many years, Karen the Manager is always so pleasant and helpful that I thought for years she was the owner, she has the attitude of as this was her own business.Today I had another awesome experience, I went in for making copies, being a little not familiar with the machines , I asked Micha for help and this young man just was another amazing great attitude ,Sincere , genuine hard working member of this location , my project was walked through step by step and I was out of there .Thank you much Micha”
8:30AM - 6:30PM
4847 Hopyard Rd Ste 4, Pleasanton
Mailbox Centers
“This would be my favorite UPS store to go to. Never had any issues with shipping or Amazon returns. Most of the time, the staff is very polite and understanding. It can get crowded at times though.”
8:30AM - 6:30PM
4000 Pimlico Dr #114, Pleasanton
Mailbox Centers
“This UPS Store is Great been going here for over 10 years with also a mailbox and the people that work here are amazing and excellent employees in every way. Some of those reviews I think are just people having bad days and taking it out on someone.”
8:00 AM - 6:30 PM
14500 Washington Ave, San Leandro
Mailbox Centers
“I had a wonderful experience at this Post Office. The facility was clean and well-organized, making it easy to find what I needed. The staff was friendly, professional, and efficient. They quickly processed my mail and ensured it was properly packaged for safe delivery. If you're looking for a reliable and customer-oriented Post Office, this is the place to go!”
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“They are very friendly and efficient here. Even when it gets a little crowded, they move things along quite well. And they do this with a smile and a friendly manner. They also know their business very well.”