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October 2023 by Tracie Watson
Looking for a house in a low inventory-high demand area is tough, but with Michelle and Kelly, we were able to find exactly the right house for us. We saw so many houses as we made our decisions, and always had a good sounding board to talk through the pros/cons of each house. Ultimately, when we made an offer, Michelle went to bat for us - helping us stand out as strong contenders in a multi-offer situation, and ensuring that the additional inspections happened on time. She also pushed through all the extra requests we had after those inspections showed some repairs were needed. Not only did these amazing women help us find our special home, they also were resources for all the changes we’ve made after the house was bought, giving us recommendations for roofing, electrical, and general contractor work. We cannot say enough things about the Copland group, and are so lucky to have had them navigate the craziness of Bay Area real estate!
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September 2023 by Tom Nguyen
We worked with Kelly to purchase our first home and we were very impressed by her in-depth knowledge of the different neighborhoods and strategy to make a winning offer on the house. She was extremely responsive and we felt she had our best interests in mind throughout the entire process. Her professionalism coupled with her impeccable partnership enabled us to obtain our first home in a competitive market. We highly recommend Kelly and the Copland Group and would happily work with her again!
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September 2023 by Shaam Pamidi
Kelly and Michelle were incredible to work with! We recently worked with them to sell our home and they did a magnificent job helping us navigate the process. Their attention to detail is second to none. Their communication with us during each stage of the process was flawless. Most importantly, they helped us secure the offer for our home that we desired. If you're thinking of selling your home, working with Kelly and Michelle is undoubtedly the way to go! We'll definitely work with them again in the future.
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September 2023 by Lena Larionova
If you're looking for a realtor that truly listens to what you want and goes above and beyond to help you find the right place, Kelly is the one for you. Kelly came highly recommended by multiple friends of ours, and we have to agree - she deserves all that praise and more.My husband and I worked with Kelly and Michelle to find our first home in Walnut Creek, where they helped us with every step of the process. As first time homebuyers, we really appreciated having Kelly's guidance, her knowledge, her connections, and her insights into the area. From day one, she helped us figure out what type of home would suit our needs, went with us to showings as soon as they went up - sometimes we'd get a text about a new place and we'd go see it with her the same day - and constantly checked in with us with updates.Kelly was also pivotal in the offer and buying process, guiding us through our options and negotiating on our behalf. With her help, we managed to win the first place we bid on (and really, really wanted!), though it really came down to the wire!Since buying the place, Kelly and Michelle have also been helpful with guiding us as new homeowners, and we've gotten great recommendations on contractors from them both.Kelly and her family have been working in the Lamorinda-Walnut Creek-Danville area for a long time, so she has all the experience and knowledge of the Copland group behind her. We really can't recommend her enough!
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September 2023 by Tammie Snyder
We have worked with Kelly Copland and her team for two home purchases this year! Each time she has been extremely knowledgable and helpful with her years of experience of being a top relator. She helped guide us towards homes that not only met all of our needs (and then some) but had a high return rate. She negotiated our offers and got us the best deals. She not only helps with finding, researching, exploring but she has been invaluable even after closing with finding us potential contractors for any of our needs. We also referred her to some tennis friends of ours and she found them the perfect house as well! I cannot recommend Kelly and the Copland Group Realty high enough.
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September 2023 by Tom N.
We worked with Kelly to purchase our first home and we were very impressed by her in-depth knowledge of the different neighborhoods and strategy to make a winning offer on the house. She was extremely responsive and we felt she had our best interests in mind throughout the entire process. Her professionalism coupled with her impeccable partnership enabled us to obtain our first home in a competitive market. We highly recommend Kelly and the Copland Group and would happily work with her again!
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August 2023 by Timothy Windebank
My wife and I worked with Michelle and Kelly when we were buying our first home in the area, and could not be more impressed by their professionalism and knowledge of the different neighborhoods and what homes are available. They were always available to answer questions and guide us through the copious documents that are involved and made the whole process so easy and much less stressful. We would happily work with them again when we look to make another move.
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December 2022 by Jonathan Yeung
If you are looking for a realtor to help you with purchasing a home, look no further. Kelly is hands-down the best! Kelly is professional, trustworthy, personable and took the time to get to know us, what we were looking for in home, and paid attention to every single detail. She makes time for you, making you feel like you are her only client. She is always available via text, call, or email and really makes you feel cared for.Kelly knows the ins and outs of the market and used her expertise to find us the perfect home in our desired location. We felt completely supported by Kelly throughout the entire time and she made the home-buying process easy for us - from viewing/touring countless homes, to putting an offer on a house one day before my wife went into labor, to escrow and closing in a very short amount of time to get us in!We highly recommend Kelly Copland. You won’t be disappointed! If the need arises that we need a realtor again, our first choice will be Kelly, not questions asked. Thank you, Kelly, for being a part of such a big milestone for our family. We appreciate you and all you’ve done for us!
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December 2022 by M M
Kelly was absolutely wonderful to work with when we needed help to buy a new home. We knew from the minute we met the Copland team that they would do a great job for us in this very competitive housing market. Kelly and Trudi were patient and knowledgeable as they educated us on the local area and guided us to finding the right home. We came up against multiple offers during the bidding process, but with their guidance we were able to secure the first home we bid on.We truly feel that the strong relationships they have in the community and and their many years of experience helped us during the negotiation stage. We couldn't be happier with our new home -- and the high level of professionalism and customer service we received.Thank you to the Copland team, and especially to Kelly, who went above and beyond to ensure that every detail was taken care of for us. Highly recommend!
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December 2022 by Shea Gerula
Kelly Copland is hands down the best realtor I have ever worked with. The professionalism she exuded is unmatched. She was always quick to respond and never made me feel as if I was a bother to her with my constant questions for her. I was looking to sell my condo and move down to Orange County and she not only helped me sell my condo, but also looked over my disclosures and other information for the house I was looking to buy down in southern California. If that isn't above and beyond, I don't know what is. She helped with everything from the actual sale, to staging, and even set me up with a handyman for a few quick spruces my condo needed. I would not hesitate to hire Kelly and the Copland Group Realty again if needed.
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December 2022 by Jordan Brown
We worked with Kelly to sell our home in Hercules and couldn’t have been happier with the whole experience. Her knowledge of the market was comprehensive and she made everything so easy for us. She had great connections for getting little things repaired around the house, her photographer was great, and we just genuinely loved working with her. Anytime we had questions, she was quick to reply with everything we needed and our sale went off without a hitch and exactly on schedule. If you’re looking for a great agent that makes it as easy as possible for you, look no further.
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December 2022 by Jana Sampson
This team is the best!! I won the lottery when I chose Kelly as my agent to help me sell my house. I wanted to move fast and I felt as no corners were cut and I know their extra attention to detail got me the best offer that I could have received! I'm not a finance expert and Kelly walked me through everything I didn't understand with great patience. Her communication with me and my family through the process was prompt and clear at all times. Thanks to Kelly, Trudi and Don for being a rock in a stressful process! Excited for Kelly to help my buy my next home.
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December 2022 by Huu Lam
My wife and I want to personally say "Thank you" to Kelly and the Copland Team for helping us selling our condo. Throughout the sales process, Kelly was always there to update us on the progress, and would respond to every questions we had. Therefore, Kelly's professionalism, sincerity, and knowledgeable is beyond the best! And we're truly grateful to have reached out to Kelly!
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December 2022 by Kim
The Copland's are the complete package. They helped in all aspects of selling our previous home and getting us into our new dream home; including staging our home for sale, keeping us on top of all paperwork for both homes, providing reliable contacts for contractors and even gave us guidance/decorative ideas. Don, Trudi and Kelly were always a phone call away to help in anyway they could. This truly was the best, most satisfying home buying experience I have had.
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December 2022 by Will Maddux
This wasn't my first home purchase experience. Kelly's continued steadfast approach to serving as our buyer's agent - in the bidding war market - made us feel as though we were her only customer. We weren't. Kelly surpassed our expectations early-on in the process, and we quickly knew we were very fortunate to have been refered to Kelly Copland. TEAM Copland was there every step of the way. Resourceful isn't a powerful enough word to describe their networking connections; Proactive can't possibly articulate the actions taking place while contemplating the realities and experience of selecting - or not - the homes we reviewed with Kelly.To summarize the Experience: It's not a little of everything, it's EVERY little thing.
