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September 2022 by shay l.
Plenty of parking, the ATM always works, never a line, my banker KNOWS me and my family. It is refreshing to call a business and not only do they answer the phone but they greet you by name. Beyond satisfied and happy I switched banks.
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September 2022 by Janet P.
The San Ramon Branch and Ricardo are amazing. The Danville Branch lacks professionalism and common sense. Today I was told by Genesis Mendoza the bank could not provide change for my business because the change machine was broken, there was no way the bank could provide 5 dollar bills, and Genesis further suggested that I open a second account at an alternate bank to make sure I have flexibility. No problem. Though, as a business owner, I would be appalled if that was my employees solution. Who sends large bank accounts away? If you can avoid this branch, do so. San Ramon's branch is an excellent alternative.
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August 2020 by Sarge Kennedy
Ervin is amazing
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May 2018 by EE Naing
All members are so polite . The best Bank ever seen .Jimmy K
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September 2017 by Kayla L.
The bankers at first republic have made switching banks such a painless process. My personal banker Josephine has gone above and beyond to help me set up my ideal bank accounts. If I have trouble with the customer service representatives, Josephine has made it crystal clear to send her a quick email and that she will take care of all of my questions for me. Huge credits to Diane as well for being extremely personable to every guest and for making fresh baked cookies every day for the lobby. She truly cares and wants the absolute best for all of her customers.
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September 2017 by Lori L.
I cannot say enough about my continued phenomenal experiences at First Republic Bank. It was 3 years ago that I finally left Wells Fargo after being a loyal customer for 30 years. I haven't looked back once! They aren't kidding when they say they bring customer service to a whole new level. From the genuine smiles from all four of the long term bankers (Diane, John, Karen and Josephine) when I walk in, to sitting comfortably at one of their desks, I receive personal caring service each time. Diane, the branch manager makes sure to greet me by name, ask sincerely about my mother, who is also a loyal customer all the way in Arizona. Diane provides fresh baked cookies and recently a bucket of iced bottled water because of the intense heat. The branch is clean, bright and as comfortable as being home. I recently brought my daughter over from Wells and we both know we will never change banks again! Thank you First Republic for the wonderful Danville branch!!! My faith in banking and bankers has been rejuvenated!
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June 2012 by Richard Wood
First Republic is undoubtedly one of the best banks in the area. They are a smaller chain so you feel like a family member from the first time you walk in. Diane S. is knowledgeable and friendly. She ensures I leave with any questions answered. I'm not bombarded with monthly fees and I can even use other ATMs and not get charged. They're really amazing.