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December 2023 by bob weber
Ester is the best!
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September 2023 by Chris Jensen
Ester was extremely efficient and helpful when trying to find homeowners insurance in Alamo! She was very professional and was proactive in making sure we got the insurance we needed at the right time. I would highly recommend Ester and Dennis's agency.
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August 2023 by Gaye Lub
We’ve been working with Dennis and Ester for many years. The personal care and service we receive is outstanding. So grateful for their attention to detail and friendly atmosphere they create. I’ve never felt intimidated to contact them with an emergency. I am so grateful for their understanding and advice. Great company to with.
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March 2023 by Kenneth Brown
I received a "non-renewal" notice from State Farm if I didn't take action to reduce my home's potential wildfire risk. Adam immediately looked into the matter, knew whom to contact and assisted me in getting the non-renewal status removed.
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March 2023 by Sam Hersh
Ester provides consistently excellent service.
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July 2022 by Elizabeth Adams
Ester Burdette at the State Farm office in Danville is the client-facing backbone of the office. I first met Ester when I became a State Farm client in the early 1990's and followed her when she joined a new office.My family and I wouldn't know what to do without Ester. She makes sure policy discounts are applied, claims are handled promptly and fairly, and even calls to remind me about a policy payment that needs to be made. Her dedication to her clients and exceptional. Dennis is a lucky agent to have her on his team!
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August 2021 by Todd Slingsby
Dennis has been taking care of all of our insurance needs since moving into the year more than 20 years ago. He is one of the nicest, most authentic people you'll ever know... Never hard sells anything and has been there when we have needed (unfortunately) to take advantage of having insurance. His staff is incredibly responsive and he has a succession plan in place to ensure the office and great service doesn't end when at some point he decides to retire. 5+ Stars
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February 2021 by steven cademartori dds
Ester has always been exceptional in her service and follow through with our insurance needs large and small. She is really knowledgable and follows through on every detail but most importantly she cares so much about the person. If our world had more people like Ester, with her level of competence, professionalism and care....we would be much better off.Steve C
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February 2021 by Patricia Huxley
Our family has worked with Dennis Casagrande and his team for many years. Whenever we have had a claim or even a simple question we have received immediate and thorough help. Ester Burdette is the best!We highly recommend Dennis and his team.
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February 2021 by d buzzerwiinnii
I chose Dennis due to proximity to my life; however, little did I know that his business and the staff would so fit my needs. I feel completely protected/covered/and supported by Dennis and his staff.
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November 2020 by Cassy E.
When we first moved to Danville, we transferred all of our insurance to Dennis Casagrande's office as we were long time State Farm customers. I didn't know at the time how valuable this specific office would be for us. When we purchased our first house, I had a lot of questions, and Ester (who works in the office though I'm not sure her exact title) patiently taught us so much about home insurance and insurance in general. I'm a more thoughtful consumer and generally more knowledgable because of the significant investment Ester put in to working with me. Over the years, Ester has invited me in to the office whenever it was apparent I needed a whole lot of information. She kindly welcomed our son into the office from the time he was a baby and has gotten to know him over the years. Whenever I have a question, Ester responds immediately. There has never once been a time that I didn't get a same day response. Now that we're moving out of state, one of the really sad things is knowing that Ester is truly irreplaceable. I don't know what we'll do without her. We've never had to file an insurance claim, so I can't speak to that process. I re-assess our insurance portfolio every two years and State Farm has been competitive as far as price and offerings every time. What's more, Ester has helped me patiently and confidently through this process several times, educating me along the way. Ester, you're a gem and we'll miss you. Thank you for all that you've done for us.
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September 2019 by Ray & Lolly Cassara
We had a major water damage issue. Involved removing and replacing hardwood floors in living room, dining room, hall, bath and family room. Dennis and Ester were there through the 4 month nightmare. If not for them I would never have survived.
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February 2019 by kevin L.
I am surprised Dennis hasn't had a review written about him. He has been our family insurance agent for over 30 years. My parents insured with him and a while later our house burned down. As repairs and contents were dealt with we were able to call Dennis to resolve problems over the year it took to finish. It became apparent how valuable being able to call on your agent to resolve problems is. Dennis is always available to advise and has a mindset to handle problems. Agents get paid each time I make a payment. I know he is there and will help if I need it.I have a business that deals with insurance claims. I would never consider an internet insurance company. I want an agent who is dependable, even if it's more expensive up front because it will cost me more in time, money and aggravation in the future.Hope this is helpful for someone.
