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April 2024 by Stacey Holz
Always so helpful and patient! Tom is not only very knowledgable but very kind and provides excellent customer service. We have usually had the pleasure of Tom helping us for shoes. We have also had Donna help us as well and she was also fantastic! This is a gem of a store that does and provides what no online shoe store can...human touch with vast kid shoe knowledge and great customer service! We will continue to go here for kid shoes - fortunate to have them close by!
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April 2024 by Kimberly R
Rude service, shoes fit well. I brought my toddler to try on shoes. The sales lady was extremely rude and seemed annoyed to get us shoes. Very unhelpful. Wished I would have walked out based on service but the shoes actually fit very well which is the only reason I’m giving two stars. Will buy them online or somewhere else in the future.
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March 2024 by Elyssia Bassett
TERRIBLE SERVICE! It was my first time in this store and I had my toddler with me. We waited patiently while the sales woman finished up with her current customer. She did not even acknowledge our existence (Waited maybe 10 minutes and we were the only other customers). I had a pair of stride rite shoes that was a gift, and immediately the sales woman said no returns or exchanges. Okay, I figured I could work with the person who gifted them to me to have them return it and I'd just buy the correct size while there. She did measure his foot and told me the size he needed. I asked if we could go ahead and try the size he's in. She seemed annoyed that I even asked, as she probably thought I wasn't going to buy anything. She went to the back an looked, and said she didn't have any in his size. I find it hard to believe that they were out of all three colors in his size. She then started helping the next customer, she didn't even ask if I wanted to try anything else and basically just moved on. She was rude, judgmental and gave terrible customer service. Needless to say, I just left. I'll never be visiting this store again.
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December 2023 by t a.
These 11defective pictures of silver skechers were not purchased at this store,for whoever posted them..thx Tom
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November 2023 by Kristen Alves
This store has THE BEST SERVICE! Tom and the employees here are super patient and amazingly knowledgeable when it comes to kid shoes! Tom has been in the industry for decades and knows how each brand and style fits, wears out, holds up, what works with orthotics/braces, what works for wide or narrow feet, you name it! He also can estimate when kids will next need shoes, and also has a knack for estimating early or late seasonal changes and when to buy appropriate shoes. The store may be small so there’s not a lot a room for several families at once, but they have a nice method of calling names in order if they get busy, so just be patient if you come during a very busy hour, it’s worth it. Their selection is incredible for such a small store: they have a vast array of shoes and socks (including Vans socks in small kid sizes up to adult!) for babies up to teens. This is our favorite place to shop for shoes, because of the service, selection, and awesome local business owner we get to support! My kids are 2, 7, and 11 and they all love it here. Come shop our local gem of a shoe store!
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August 2023 by Tony D.
Drove to this location today to buy shoes for my toddler and looked up the hours of operation before driving here and it stated open at 11. Got there at 11 and no one showed up until 1117. By the looks of the employee I did not feel safe walking in. Left and will never come back.
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August 2023 by Martha Kar
My 10-year-old boy is in a size range most kids stores say is too big and adults stores say is too small. (Who invented this system?) This store had options in his size and we found one he loves.The gentleman was wonderful, but I did not get his name.
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May 2023 by Teri M.
Super helpful and great with my 14 month grandson. We walked out with 3 Māoris of shoes!
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April 2023 by Nicole N.
The absolute worst shoe shopping experience EVERY SINGLE TIME!! They measured my daughter and said she was a size larger than she is, brought out the larger size which was of course too big then bumped me to help another customer. I waited 10 min for to be told the larger sizeIs all they had (would've been nice to know 10 min ago) question the ethics AND the customer service. They act like all we have all the time in the world just to sit in their store and wait to be waited on. I love the brand but will not be back to this location.
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March 2023 by Anna M.
I am a big Stride Rite fan. My toddler has chunky feet and Stride Rite shoes are the only comfortable wide shoes I purchase. I typically purchase his shoes online but now that I found a store front I will be going there instead. This store is not affiliated with the online store so you cannot do online returns here. It's located in a small shopping center with plenty of parking. We came on a Saturday afternoon and they were very busy. My son got his foot measured by the owner and we picked out two pairs of shoes. The owner was very friendly.
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March 2023 by Cynthia T.
We got there at about 11am when they opened on a Sunday. There are signs that say 4 people in the store at a time and wear clean socks. We were the only ones at the time. We were greeted by the gentleman. He sized my son's foot for his shoe size and asked us what we were looking for. Our kid likes riding on a scooter and uses his shoe for the brake, so we needed a good rubber sole in the toe area. He suggested a few good options. We went for the most padding in the Keen brand. My son tried them on and liked them, so he walked out of the store with them. Another family came in while we were finishing our transaction, so it was perfect timing. There are a lot of good show options.He offered my kids a lollipop, which was a nice gesture. We hope these shoes last long, but will definitely come back when he needs new ones.
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February 2023 by Kaite K.
Saids they open at 11am. It's now 11:15 no one is here. Posted that they open at 11am kind of irritating came out of my way to come get shoes for my daughter and they are not open. Would not recommend coming here. This is unacceptable business
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January 2023 by Tammie Armendariz
I have been bringing my grandkids to this location for 14 years. Tom is the greatest!
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December 2022 by Kim B.
Good quality shoes are important for growing feet. Stride rite have always had shoes designed for growing feet. When our children were little we bought them stride rite shoes. Now we are buying them for our grandchildren. When was the last time you had your feet measured. The owner measured our granddaughter's feet so we got the right sized shoes The owner was personable and helpful. The store had a good selection. There were also a nice selection of shoes on sale. The owner made a good recommendation regarding our purchase. We will be back.
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August 2022 by Selina Han
Friendly staff but the price was much higher than what was online. I understand running a store takes more expense so I don’t expect the store to have the same kind of discount but it was unacceptable when I found out the price was even higher then the full price online.
