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February 2024 by Joann
Great spot for socializing, dining and
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February 2024 by Wee Khim Lee
Overall we had a really good experience at this Ritz Carlton. The service is excellent and every single staff member is pleasant and helpful. We were there during the President’s Day long weekend and it was incredible busy. The hotel grounds are super nice and the gym has the best view (Pacific Ocean) hands down of any I’ve been at. Wonderful meals at Raya and Kahani under separate reviews. Easy access to beach via short (steep) walk or using beach shuttle. Room is a little small and ‘coastal’ view is not much of one. Valet gets very crowded and is pretty expensive.
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February 2024 by Chris Donabedian
Always consistent. Great customer service, 98% of the time. Food is delicious. Cost is high but worth it for the experience and the view!
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February 2024 by harold hoang
Nearby activities: BeachNoteworthy details: Golf
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February 2024 by Philip Parcak
Beutiful location,premium hotel,friendly staff,Our party stopped for drinks,California vibe,and stayed for the sunset.Will return again when in the area.
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February 2024 by Natalia Giancola
Stunning Ritz! The decor was beautiful and the service even better. The staff makes you feel like you’re the only one there and caters to you every need. The restaurants have delicious food! The views are incredible and loved the walk way out by the beach. Valet only. They have two pools and they’re both beautiful! I recommend this hotel.
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February 2024 by Nicole Harris
Views are spectacular. Service is amazing. Rooms are spacious, clean, well-appointed, and well kept. The salt water taffy at the front desk is addictive. Would return over and over again.
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February 2024 by Jillian Ostick
Dean at the restaurant was amazing! Claire at the nature walk was fun and accommodating. Megan for yoga was the perfect start to the day. Highly recommend a trip to this hotel for an excellent weekend.
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February 2024 by Mollie Acosta
Beautiful ocean views and a lovely property.
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February 2024 by Janet D.
We recently treated my parents to a birthday stay at the Ritz-Carlton Laguna Niguel, and I was simply astounded by the level of professionalism and hospitality they received. The hotel went above and beyond to make their visit exceptional. Britta, a member of the staff, reached out to me a few days prior to their arrival to tailor their stay according to their preferences. Her kindness and attention to detail were truly impressive. Upon their arrival, my parents were greeted warmly and found a thoughtful welcome gift in their room. Britta had prepared everything meticulously, ensuring that every aspect of their stay was flawless. The service my parents received, from start to finish, was nothing short of stellar. It made their birthday celebration truly special and left a lasting impression. In a world where exceptional hospitality can be rare, the Ritz-Carlton Laguna Niguel stands out as a beacon of personalized service. I can't thank Britta and the entire team enough for creating an unforgettable experience. If you're looking for a luxurious and personalized getaway, look no further than here.
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January 2024 by Evelyn C.
This hotel is absolutely beautiful and my husband and I had a great staycation here for 4 days. From the moment we stepped out of our vehicle until the moment we checked out they really knew how to make us feel special. They serve you complimentary champagne when you check in and they're also walking distance to the beach.. what more could you ask for? You know what is so unique about this hotel? They have a service called a "beach butler" where they take you in a golf cart to the beach and set up lounge chairs, umbrellas and towels anywhere you'd like on the beach. You need to call in advance, but since we went during the winter they were pretty open whenever we needed. I suggest you call way ahead of time if you plan on utilizing this service during the summer. They did say it gets exceptionally busy! It was too cold to get into the pool but we did take advantage of the jacuzzi each day. They came by the jacuzzi once to offered us a free drink which was so nice! They also do offer a free cocktail each day at the bar if we showed our room key pocket, but we forget to claim that some days! My favorite restaurant on property was their Indian restaurant but it's only open Tuesday- Saturday so plan accordingly because you don't want to miss out on this experience! The food is pretty expensive but everything is delicious. If you want to save on food I suggest you get breakfast and/or lunch at the coffee shop right across from their restaurant. We did that one morning and took our food to the beach to enjoy it there. Overall, I highly recommend this hotel if you're staying in Laguna. The entire staff are top tier and we never felt out of place at this fancy hotel. Will definitely come back!
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January 2024 by Fadi Yalda
Pricey $3000 in 3days
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January 2024 by Collin Anderson
Very nice
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January 2024 by Ann A.
Not sure if we will be back. Started off rough until I spoke with Monica. She really needs to be in charge because of her kindness and amazing customer service. When we checked in we saw the room had left over straws left in the bathroom. When I walked to the balcony the maid was next door relaxing and sitting down enjoying the view. Found this to be unprofessional since she just cleaned our room and forgot to properly throw things out. I booked with the intention of using the steam room and sauna when we check out. To my surprise after speaking with 2 employees the third employee told me that hotel guests do not have any access to the spa unless you book a treatment. You can't even get a day pass nor do they make exceptions. Being frustrated we went to the Montage. Lastly, my partner wanted to surprise me for my birthday and purchased flowers for $150 through guest services. They promised that they would be in the room when we checked in and well they didn't happen. Not sure if we will be back, if it wasn't for Monica we would have canceled, probably the worst Ritz I have been to. Felt the communication and professionalism was not up the standards it should have been.
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January 2024 by Linda Navarro
Too far from Palos Verdes for day trip but absolutely stunny and gorgeous location for vacationersRooms: Rooms are gorgeous
