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February 2024 by Elizabeth Nevarez
I expected better for the price. Stayed here with my partner and there were quite a few miscommunications with the staff specifically at the spa. I would expect the management staff to be nice and accommodating and do right by the customer but instead they were very unaccommodating and snarky. I’d like a refund on mine and my partners spa treatment. Out of the 5-Star resorts I’ve been at, this is not worth the money. They nickel and dime you for everything and are money hungry (don’t include anything with your stay (parking, breakfast, roombeverages, etc). You’re better off staying at the Ritz for the price.
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February 2024 by Money Penny
I enjoyed my stay here! Best room service EVER! They are very pet friendly and took excellent care of Flynn the Sheltie.
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February 2024 by Majed Mansour
Absolutely gorgeous facility, the views are
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February 2024 by ali garcia
here's what you won't find here: vegetables. Their incompetent kitchen staff flipped flopped the phone until it eventually landed with the mAnAgeR at Aveo (Russel, Thomas, Bryce) to fumble and lie about calling back with their chef about their vegan options, lest you starve with only $17 oatmeal and a salad to sustain you (as listed on their menu - the only things mind you). In California... In 2024... Here are a list of vegan friendly hotels who have stepped into the 21st century: The Stanford Inn By The Sea, Golden Door - San Marcos, Ojai Valley Inn, and (my favorite) Ventana Big Sur.
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February 2024 by Erica Katz
I spent a couple of nights at the Waldorf this last weekend and had the most exceptional stay. The rooms were beautiful, and comfortable. Victoria helped me book the fireside patio room which was so relaxing in the evening and mornings.Everyone from the front desk, to the bar and restaurants we're friendly and helpful and all very genuine in their assistance.We took advantage of borrowing a bike, some lovely pool time, delicious drinks at a couple of the bars and beachside dinner.Without a doubt, I will certainly be back!
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February 2024 by Annie “AnnieK” Knipper
Hotel is beautiful, setting is stunning.
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February 2024 by Ben Howard
Extremely underwhelming for the price. Pros are the staff is great. Cons are tons of loud kids splashing in the pool, mediocre food, room service takes 1.5 hours, hot water for showers take 10 minutes, the list goes on.Highly recommend spend half the price somewhere else for the same value or go to the Ritz.
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February 2024 by Jessica Ciocca
If I could just move right in and stay indefinitely, I would. This is a lovely property in every possible way. Ridiculously comfortable beds, stunning views from every angle, and delicious restaurants with terrific food and smacking views as well, right on site. The service was warm, welcoming, and delightful, just what you’d expect from the Waldorf.
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February 2024 by Jersey 12
Beautiful hotel and grounds in Dana Point, California. Also has access to the beach.
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February 2024 by Wendy Lin
This is my second time staying at this hotel. The first experience was excellent, and I even wrote an article with pictures on social media praising the accommodation and recommending it to everyone. I never expected tonight's stay to be so awful. I never thought that the vacation hotel I was eagerly anticipating would make me worry about water quality and equipment issues. My whole family was looking forward to brushing our teeth, taking a bath, and having a peaceful sleep tonight, but the water coming out of the bathtub was green. I couldn't trust it for my children. I tried calling the front desk from the room phone, but the line wasn't connected; it was hanging behind the cabinet, and I couldn't find a working line. I called the front desk from my mobile phone to report the issue, and someone came to address it after 15 minutes, but even the room buzzer didn't work, so I had to keep checking at the door. The staff told me the green water was normal, but I couldn't use it. I don't remember having this experience during my first stay. I'm extremely disappointed with this experience. I didn't dare to order food due to concerns about water quality, and I didn't even use the $50 credit. The housekeeping staff told me they would come back the next day to fix the buzzer issue, but I just want to leave as soon as possible. I won't be recommending this place to anyone.
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February 2024 by kaś W
The best hotel stay in my life! The staff working there is amazing, the hotel surroundings are really beautiful. Our rooms was fantastic and there js nothing bad about my stay at Waldorf Astoria Monarch Beach.Thank you for your hospitality!
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February 2024 by Kenny Staben
First Class service, amenities and staff are just awesome!Rooms: Huge,great views, comfy beds and pillows. fully equippedNearby activities: Golf course, beach, poolsSafety: Location is beautifully designed in a safe neighborhood. Private and access to rooms sameFood & drinks: Amazing, enjoyed appetizers and drinks.
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February 2024 by L B
Had a weekend away with my husband. We had a wonderful time. We were upgraded due to our diamond status. Staff was amazing, enjoyed the spa (wear a swimming suit if you want to enjoy the jacuzzi) as we had a couple's massage, tram down to the beach was a nice feature. Room service was outstanding and they even made me some tartar sauce upon request! [I had asked if they had any for my French fries and was told they didn't. They offered to make some and I declined, but a few minutes later they were at the room with some freshly made!] The only negative is that we were told at check-in that we would automatically get a late check out at noon due to our diamond status (and we were told that they had already put it in the system) and twice the morning of our departure housekeeping came to our room checking to see if we had left yet (and I had the Do Not Disturb sign on the handle). Both times were before noon.
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February 2024 by Smucking Awesome
We love staying here on our way to/ from Hawaii! We usually allow a few days before and after our vacation just for this place!The customer service here is top-notch! We are always treated like royalty and it's always a relaxing stay. We always opt for the one bedroom suite just because you get a little more room and a larger balcony.
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February 2024 by Jeffrey Harris
The setting, views and access to the private beachfront restaurant are spectacular. The reception staff was friendly and our room was spacious. The decor was dated and unattractive, the king mattress was lumpy, the WiFi stunk, our outdoor patio flooded and the door to the water closet squeaked like a banshee. This did not meet our expectations. Will stick with other nearby options in the future.