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11AM - 6PM
27901 La Paz Rd I, Laguna Niguel
Mobile Phones
“I shattered my phone screen and CPR replaced it within one hour. I brought my phone in two hours before appointment time and task was completed promptly at the promised time. The gentleman recommended a Zag screen protector to protect my Samsung screen. Was very pleased with service provided at this location.”
“I came in without an appointment to switch my phone plan and transfer lines from another carrier. Ashley was very helpful and patient through the process. She also was able to help me qualify for a promotion to get free phones for the transferred lines. This is the store to come to if you want 5 star customer service!”
“Got $1,000 credit for my iPhone 7 Plus (mint condition) towards my new 15 Pro Max ($1200) for switching to Verizon.Had to pay $330 for taxes, case, screen/camera protectors, data transfer, iPhone return for $1K credit……supposed to get a $300 credit for switching over to Verizon, which should balance it out:)”
“Adan is a genius! And if that's not enough hes also honest, friendly, reliable and works fast to ensure customer satisfaction. I have used several cellphone repair and electronics repair services but Adan is by far the best. Hands down!Thanks again.”
“Thank you Rafik for your incredible patience, professionalism, kindness and support in upgrading two phones and two gizmo watches!! Best tech experience we have had!”
10:30AM - 6:30PM
31921 Camino Capistrano Ste 18, San Juan Capistrano
Mobile Phones
“I had an excellent experience with the activation of my new line at cricket, they helped me to transfer my data and activate my phone super quick and the best is that I was able to keep my same phone number.I fully recommend this store 100%”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
“Melissa and her team are wonderful. I brought my family in the other day to get our new Samsung phones set up and Juan went above and beyond to help. I feel good knowing that we can go into the At&T store in Mission Viejo anytime we need help with our phones. Thank you! JJ Hardy”
“I came to buy a 5G phone and paid around $65 with the plan included!!!Excellent promotion they have in this Laguna Hills store!!Don't think twice Switch to Cricket”
“We have picked up two iPhones at this store. Each time we are greeted and helped with superior service. Today Justin was an A+++ amazing technician. He was knowlegable, helpful, smart and kind. He made coming in a pleasure. The other store in town is truly awful, and this is the place to come for AT&T needs. Good store!”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“This is the first time I've been to the cell phone repair shop. My wife went there first and had a good experience. So she recommended this place. I'm pretty tech savvy but this issue was more than I could deal with. I walked right in without an appointment and he took care of me right away. I had screen issues and also what ended being a internal component issue also, which was the root cause of all my problems with the cell phone. He figured out the problem. The owner/operator went far above to figure out the issue. Way more than other places I've been to. He was quick, knowledgeable and very transparent. Because he knew i use my cell for business and he understood my need and for that I really appreciated his time and speed. I highly recommend this place to anyone with major issues.”
“My family and I came in to switch carriers. I was apprehensive but the team at this particular branch were super prepared. Particularly Nick K.was knowledgable, incredibly patient when we needed help, and provided constant reassurance. Additionally, Parnia H. was super sharp, patient, and quickly solved issues- she was a gem. I really appreciate Nick and Parnia for their assistance!”
“Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.”
9:30AM - 7:30PM
31931 Camino Capistrano g, San Juan Capistrano
Mobile Phones
“(Translated by Google) Thank you very much Rubi for the help, I am very satisfied with the service, thank you(Original)Muchas gracias rubi por la ayuda may satisfecho con el servicio grasias”
“I received exceptional service my time being there. I was frustrated with previous companies so I switched to At&t right away and even got a new phone. I'm so happy with the attention I was given. Thanks Daniel, you made things very smooth!”
“I have had BAD experiences at this location in the past. But, the current staff are VERY knowledgeable, and really do their best to score the best deal. I missed something in the fine print of a promotion, but they discussed it together and found a (albeit slightly complicated) workaround option that saved me $450 BEYOND THE PROMOTION! This was 1/15/2024.”
“I recently had a fantastic experience at T-Mobile, and I couldn’t be happier with both their service and the management of the store. The staff was extremely helpful and knowledgeable, guiding me through the process of upgrading my phone and finding the best plan for my needs. The manager, in particular, stood out with their exceptional customer service skills. They ensured that everything went smoothly and even provided valuable insights into the latest devices and plans. I left the store feeling well taken care of and with a great new phone in hand. Kudos to the entire team, especially the manager, for their outstanding service!⭐️⭐️⭐️⭐️⭐️”
“The last review I wrote about Metro by t mobile was supposed to be directed at metro's headquarter's management and not towards this San Juan Capistrano store. That is just one store I walked out of that my phone asked me what I thought of it.Bad timing. To be honest, that store is great. Nothing wrong that I can think of and thanks to Monica, the South County, Regional Manager, who was really great and very helpful to me, I was able to speak to Enrique, this store owner, who was very pleasant and very helpful also. It is people like these that make it for Metro by T mobile.To sum it up, this store. It's owner and his employees and Monica Meiloaica, The South County, Regional Manager, are excellent people and Metro by T mobile should consider themselves very fortunate to have these people working for them and I believe any customer that should deal with these people will be getting the best service one can get. Thank you Metro by T mobile, for these people. And Enrique, Please forgive me for taking so long to edit my review. It's way overdue. No doubt. Respectfully.....”
“I had one of the best service here at T-Mobile in San Juan Capistrano by Ms. Myle Kim she was so patient, kind, and super helpful. I’m very happy to be a new costumer of T-Mobile and got an early Christmas present !”
“Even though he could not fully assist me due to a larger network issue, Peter is seriously the absolute BEST employee I have come across in this entire organization! I have been with them for 16 years and he is literally the most sincere and trustworthy associate they have. He is professional and keeps his promises and you can tell he genuinely cares. He should be promoted like yesterday! Thank you, Peter!”
“The service from Wylie is much appreciated! He tries his best to help, which I thank him for helping my mom who came in looking for a product and he was able to resolve it”
“Went in with what turned out to be a simple fix for my phone not receiving text messages... I felt pretty stupid needing Just to restart my phone, but Ezzy was a huge help. But it's time to upgrade I'll be back.”
“This Target is literally the size of a shoebox! There is no true clothing or home department, if that is what you're after. It's like a drug store with the essentials when on a quick run. But what shocked me the most about this location is that they have the biggest black hair care aisle I have seen at any big-box store ever! Not the three shelf segregrated corner like most places. It was like shopping for candy. I loved it. I highly recommend us textured hair people to shop here because your time will not be wasted.”
“Outstanding customer service! Phayton was incredibly helpful and efficient, exceeding my expectations. Despite being late for an appointment, I was pleasantly surprised to find that I could leave for it sooner than anticipated, thanks to the swift assistance received.”
“This review is for only the photo department!! Abe in photo dept. I have many dealings with people/staff in the photo department and none of them are as caring and devoted as Abe is.”
“Just came in to get a new phone. Wanted to upgrade to a samsung s24 ultra, and David was more than willing to help me do that and fast as well. I highly recommend this store and David as an employee he made the painful process of getting a new phone simple, fast, and fun. David was extremely caring and engaged in conversing with me during the process. Thanks!”
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“I wanted to upgrade my phone and worked with Trinnity to do so. She was super patient with me and really knowledgeable when talking through the pros and cons of the various phone options I was looking at. She made sure I had a full understanding of how my billing was changing and while I thought I would be at the AT&T store for hours, I was in and out in no time. Thank you Trinnity!”