AutoZone Auto Parts in Dana Point, CA, is a trusted retailer specializing in automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff at this location are known for their friendly and helpful service, often going above and beyond to assist customers with their car needs. Customers have praised employees like Danny, who kindly helped with replacing a key’s battery and filling coolant, showing genuine care and patience, especially for those unfamiliar with cars. Another staff member, Neil, was commended for his expertise and kindness when installing a new car battery, making customers feel confident about their purchase and maintenance. José received heartfelt appreciation for his exceptional effort in helping a customer with a difficult engine shield removal, despite challenging conditions such as high heat and being in a leg brace. He took the time to manually jack up the car and remove the engine shield, going above and beyond to ensure the customer’s safety and convenience. Customers also noted the store’s efficient services, including free engine check-ins for the check engine light, with trained staff providing useful information and recommendations. Overall, AutoZone Dana Point has a reputation for excellent customer service, knowledgeable staff, and reliable assistance, making it a convenient and trusted place for automotive parts and services. Whether for battery replacement, part installation, or advice, customers consistently feel supported and satisfied with their experience.
Great store. The staff was super friendly and very helpful in testing my car battery.
November 2023
This AutoZone was by far the best AutoZone I have ever been to. The manager Hamid was so helpful and went above and beyond in helping me with not just my questions but with my problems as well. If you need to go to a AutoZone drive the extra miles and go to this store in Dana Point. You will not be disappointed.
