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March 2024 by H L.
Victor is great! He is a professional and knows his shit. Victor will take care of all your needs the way you want it and better. He's the best all around!
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March 2024 by Raquelle L.
Excellent family owned business! He patched up/ polishes/ and attached bottom of show protectors to all of my shoes before my trip. My shoes were in rough shape, but he managed to make them look good. Not possible to make them look new again because of how roughed up they were. But gave them 40% more life. Lol
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December 2023 by Tanisha B.
Westlake shoe repair did a really good job at making my boots look pretty again!! It's a little more pricey than what I paid before at a different shoe repair but I'm happy with the results.. Thx for fixing my boots!!!
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December 2023 by Kristian P.
Had some old redwings that were beat to hell. Subsole or whatever even pealing off. Redwings laughed when I tried to get a repair. Said it couldn't be done... These guys crushed it out the park. Sewing an entirely new bottom to the boot plus new sole. Stoked
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October 2023 by D W
Don't give many 5star, but took some 5 year old Thoroughgood moccasins in (daily workboots, dirty and beat up) for a resole on a Friday.They respected my timeline, got them done in under 24hrs, cleaned and mink oiled. All i asked for was the resole.Very few craftsman left in this world, this shop has at least one.Wish i took before photos but who takes pics of dirty boots?
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September 2023 by Angela T.
I wanted to have the heels of my boots repaired. It took about a week and yes, you have to put a deposit. But the service was great and the owner was nice. Price is reasonable and the owner was honest. I will definitely come again. Thank you so much!
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September 2023 by Scott N.
Viktor is a great craftsman and a true gentleman. His work is top-quality, he is super-honest with his customers, meets his deadlines. I would not take my shoes anywhere else. Period.
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August 2023 by Yuri Moreno
I've taken my shoes there for glossing, for a while. Victor is a nice person that always has this calm way of speaking and behaving.Fair price and good customer support plus you're supporting a local small business.I recommend it to a few friends and they were very happy with the work.
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August 2023 by Debra L.
Victor is the best. He even went so far out of his way for me before that he brought his sewing machine outside to help fix my seat belts my dog had chewed (a service I DO NOT think he offers anymore as it was crazy work for him!). Love this place and Victor's service!
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July 2023 by Carmen Vargas
To expensive
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July 2023 by Jan D.
When my brother flew back home after a visit, his luggage space was limited. He decided to part with his most comfortable loafers. One shoe was missing a heal, the other was showing years of use. After a few days at Westlake Shoe Repair and shipment back to my brother, he sent this reaction in an email: "... real surprise was a completely revived and better than new pair of shoes. He did a wonderful job on these".
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July 2023 by Taylor Willie
If you're searching for the best shoe repair shop in town, look no further! I recently took my worn-out leather shoes to this establishment, and the results were astounding. The team of experts here demonstrated their mastery by seamlessly repairing the soles, fixing the loose stitching, and meticulously cleaning the shoes. The attention to detail is second to none. The staff is incredibly friendly and went above and beyond to ensure my satisfaction. The prices are fair for the exceptional work they do. I can't recommend this place highly enough. Trust them with your shoe repair needs, and you won't be disappointed!
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July 2023 by FDL
Victor is the master of repairs. Old school shop with the best possible results. If you are going elsewhere, you are making a mistake. I drive all the way from SF for my shoes to be treated nicely here
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June 2023 by Clarence A.
Broken soles on dress shoes, needed a repair, looked in the area found this place, the staff was friendly and knowledgeable. The dress shoes I had were literally more then 13yrs old, they suggested to have have the soles completely replaced since they were worn down, I states sure, they asked on when I would like the shoes to be ready, stated whenever, they pushed for a week out two new soles total $45 Picked up the shoes and I was very pleased with their work, will have to take my other shoes here if I need a repair. Great work by there staff on my shoes definitely recommend them for repairing your shoes shoe repair ***** very happy with services price $-$$$ depends on what they are repairing service ***** ambiance **** small shop close to the Nations burger in Westlake shopping center
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June 2023 by Chris N.
We got a quote for a shoe repair, said we'd think about it, and then returned 5 minutes later to go ahead with the repair. The owner took my debit card and silently charged me an extra $10 over the quoted price. I brought it up when I saw the charge go through. The owner just shrugged and said it would be more work than he'd thought 5 minutes earlier. I *really* didn't like that they changed the price without saying anything. I think they were hoping we wouldn't notice.