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February 2024 by Yesenia A.
This location is the worst!!!!! Everything is looked up but yet you can't get someone to open anything.. customer service sucks!!! I waited for help for 20min for cream!!! Finally got help once I started complaining!!! This is ridiculous!! Get it together Walgreens!! You need to have more employees on the floor.. receiving 1 star was generous
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January 2024 by Dave Snow
This pharmacy is disorganized and unreliable. They have mixed up my records multiple times and failed to follow up nearly every time.
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December 2023 by Zeny
As much as possible I don’t like to pick up my prescription at this location but due to some circumstances at Webster San I don’t have a choice not to go to this place some of the stuff are nice and helpful
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December 2023 by Mikee P.
Appointments here are 9 out of 10 miss. Currently standing, waiting for my turn for vaccine for almost 40 mins. Original schedule 1415 and came at 1359. I understand if they are short staffed but waiting like this is such a waste of my time. I have errands to do and other appointments throughout the day. I hope they just block some hours if they can't accommodate everyone on time. Then the cashiers here are lazy. They don't even check when customers asked for something. The cashier that I particularly dealt with doesn't know how to work the system and instead of asking someone for help she just said "nothing I can do". She just kept chatting with another clerk in their language. So disrespectful. Just go to the westborough branch. That one has respectful workers and much more variety of products than this branch.
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October 2023 by D D.
The Walgreens website has you make a appointment for a vaccine thru the website. I did just that, made a appointment and scheduled it for 10/17/2023 at 11:45am. I get in line around 10:40am. I'm waiting in line with people who didn't schedule a appointment but most are there to pickup a prescription. Long story short, i didn't get my flu shot until 1pm. In fact they called the woman behind me first and she told the woman who gave me my shot I was there before her. Then the woman administering the vaccine was going to take the man who checked in after me. I told her no, she needs to find out where's my paperwork as I had my appointment at 11:45am, the woman behind me had her appointment at 12 noon and the man after me had his appointment at 12:15. Again it was 1pm when I FINALLY got my flu vaccine. This by far is the worst pharmacy! They need to take people who are there just for vaccines at a different window and not have them wait in line for with people who are there just to pickup a prescription. I will never go to Walgreens for vaccines. CVS has a way better way of the way you pickup your prescription and get a vaccine.
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October 2023 by Alan “Al” Weedman
Not a great experience here. Line at the pharmacy was only a few deep but took 20 minutes. Means that they are understaffed for their customer volume. Pharmacist was not particularly friendly either. Perhaps because of the previously mentioned understaff.
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September 2023 by pablo G
Waited in line for 20 minutes after making a appointment for a Covid vaccine to find out they didn’t take my Kaiser insuranceas they had in the past
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September 2023 by Aimee U.
They are not efficient when giving the medication prescription There has been a line in the drive through for a long time and most of the people picking there meds up means its ready to be picked up but again its been like this for years.
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September 2023 by Raxell Villagracia
Been going to this Walgreens for more than a decade. The store has improved so much in the past few years. The basic necessities are locked up, due to the store’s ongoing problem with theft. I would rather have the toothbrushes and deodorants locked up than have this store closed. The store is too convenient and a great benefit to the community it serves. Although the perimeter of the store has a good number of garbage in the surroundings (which is really out of the employees control, if there are troubled individuals that seems to mistake the parking lot as a junk yard) New Management has turned the store around, and I see more smiles every time I walk in this store, which is a drastic change from my decade long experience of going to this store.
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August 2023 by JAFO DC
Just wanted to give a shout out to great customer service. I had placed an order to have a number of prints picked up for a memorial on Saturday and when I arrived I noticed that one of the 8x10 prints was incorrectly cropped. The sales assistant Ibrihim was very patient explaining what probably happened and ask me to reorder the 8x10. Lo and behold the print was incorrectly cropped once again. Patiently Ibrihim explained that there was a cropping tool in the App and to try once more. As the saying goes, the third time is the charm. Ibrihim , thanks for your patience and for explaining how to crop photos in the App itself. In this day and age it's a pleasure to have someone show great customer service skills . Walgreens, keep an eye on this person. He is going places.....
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August 2023 by Princess Clarence Mesina
Very clean and the staff at this store are friendly and hospitable. Only thing I don't like is that almost everything is locked up.
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July 2023 by Cyndie Mesina
The outside had plenty of trash bags opened and laying around the parking lot. I went inside and the store was not what the outside looked like. Never judge a book by its cover! I came to purchase a few things. There were a couple of items I wanted but I was told they were stolen. An employee told me to come in on the afternoon on the days they receive load. Im okay with that, i live close by. I forgot the employee name but he said he would special order the items I want. I used to go to sf mission but now i will go to this store. Very helpful and friendly staff. Store is clean and organized. I do not like that thieves come in so often to steal. No good for business and employees. Hope that they stay safe. You have good people working here.
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July 2023 by M R.
I am writing this review from a prescribing office. The wait times are horrible, they never receive our faxed prescription requests, they deny our client's prescriptions for no reason, and they are incredibly rude. Please do not use this pharmacy.
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July 2023 by Jordan Brahm
Great Walgreens, kinda sucks that they have to go through such lengths to keep people from stealing anything and everything from the store though so almost everything is behind a locked case that you have to wait for an employee too come and get any item except for food and candy, which I'm sure soon enough that it will all be locked up, due to the unscheduled visitors. They also sell Pokemon cards, baseball cards, have an ATM and allow $5,$10,&$20 cash back with your purchase.
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June 2023 by Norma M.
Customer service is the worse. drive through pharmacy is another Joke. This pharmacy is a huge sore to Walgreens corporations. I understand they try to save money but wow this place is always short staff and lines are always long. Place needs a lot of help maybe new management. Personar the drive through has been wait for an hour now. This is a shame. Enjoy your shopping and use home delivery instead of your smart. This was an urgent situation that's why I'm here no other reason
