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June 2024 by Jialing Hung
This is not the regular post office that I usually go to. But after reviewing the comments online, I decided to come here. I am not disappointed.
I need to mail the documents for passport renewal. For some reason, I feel insecure about having everything in the file. The lady assisting me even checked my stuff with me before sealing the envelope. It is so kind of her doing this. She also shares her experience on this renewal matter because she is seeing it every day. I am grateful for what she has done for me.
BTW, I went around 9:30 am and the parking was not bad.
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June 2024 by Mike M.
Have only been in this place about a dozen times, but each time has been efficient, and the two full timers who work there seem to know what they are doing. There is absolutely zero parking around here, however, unless you get real lucky.
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June 2024 by Kelly Tsang
Very nice people there! Always smile to welcome me when I see them! Clear explanation on different parcel prices. Great service!!
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June 2024 by Michelle Palmer
All of the staff here are incredibly kind and friendly! I became very familiar with them as I dropped off packages for my online business every week. No matter how many boxes I brought in, they would happily scan everything in for me and make positive comments regarding how good business seems to be! 10/10 service
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May 2024 by Lester Chen
Daniel was a great help with my Express Mail package. He made sure I didn’t forget the delivery options I needed and was friendly and quick.
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November 2023 by Isabel C
AVOID if dropping off packages with qr code. The asian lady there and man do not know how to print shipping labels with qr codes. They kept telling me the label does not exist and they were rude about it.... I went to the next close by usps and nice employee print it with no issues just scan and print. What a hard task! should be trained better!
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May 2023 by April Lwin
Went in today to enquire abt postage to send overseas. The lady at the counter is friendly and helpful. The place is clean and neat. Plenty parking too.
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January 2023 by Natalya B
Very friendly staff. No line when I went. Efficient service.Only complaint was that parking on this street is very limited and there are many businesses (and the post office doesn't have its own designated parking).Also, it was hard to find because there's no sign at the top like there were for other businesses. Look for the hair salon next to it or the US flag.
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December 2022 by Ghassan Auf
Rude and disrespectful call with one of the employees because they don’t forward my mails from their post office to my new address , the curse of Westlake Daly City never ends
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September 2022 by John Val Teodosio
5 pm cl9se
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June 2022 by Greg Sells
Every time I visit this Post Office, I have to say they are the friendliest and most efficient. Excellent customer service from both clerks.
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March 2022 by Naheed S.
Come here often when on break from work. Parking in front is convenient. Staff is very friendly & efficient.
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March 2022 by Regan C.
There was a very helpful man working at the counter. I was mailing out passports and he was patient, pleasant, and answered all my questions. Thank you ! Parking was a task though.
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February 2022 by Mike S.
These are the " Most Helpful Staff" I've Ever seen at a Post Office! Always willing to help in any way they can and ALWAYS polite. So Refreshing... Seriously!
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February 2022 by Kim A.
5 stars because of DANIEL. Hands down, the most helpful & KNOWLEDGEABLE person in this location. I needed some help renewing my passport and he made sure to double check everything on my form and given me the CORRECT information with the expedited fees (a different location gave me the wrong information which totally sucked). Thank you again, Daniel!!!
