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January 2024 by Sarah H.
Great cat grooming! My cat loves getting groomed here and they do a great job. Also great selection of cat stuff.
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December 2023 by Francesca P.
We spent a huge part of the day at PetSmart in Daly City, learning about this baby chameleon we proceeded to purchase thanks to Tony! Tony was amazing at educating us on our little chameleon and let us hold it before we decided to buy this little fella. Tony then helped us shop for a Chameleon Kit which included Open air black aluminum screen cage, Flexible hanging vine, Natural bush, Eco-carpet, Reptisafe water conditioner, Tropical UVB & Heat Lighting Kit, Digital Thermometer, Repti Calcium, and Reptivite reptile vitamins. We also purchased ReptiBark and substrate, a separate UVB lamp and a week's worth of crickets for this little dude to munch on. Tony was awesome and made our experience at PetSmart well worth spending a huge portion of our Sunday at. Now we have our baby chameleon, Pascal, and we are beyond happy!
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December 2023 by KC B.
There was only ONE really, friendly employee who was helpful and SMILED so that's why I gave 2 stars. Everyone else needs to find a different job! I called the store today to have them check for an item availability on a specific size for a dog shirt. I didn't want to make the trip all the way over if they didn't have it. The guy who answered the phone (Joey?) kept telling me to check online and that would guarantee the availability of the item that I wanted. The website said it had the specific size of the dog shirt but I don't trust website availability to in-store availability so, because he was ALREADY IN THE STORE, I asked him if he or another employee can go check physically to be sure but he just kept insisting I trust the website. Low and behold, I made the trip to the store and the dog shirt I wanted didn't have the specific size I needed. Waste of my damn time! I think the employee who answered my phone call is the manager b/c he said he was in the office when I asked. Regardless, HE IS A LAZY A** EMPLOYEE WHO NEEDS TO GET FIRED. Very poor a** customer service! Shop at Chewy's instead!
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November 2023 by Rick W.
This review is for dog trainer Maritza! She was an exceptional puppy trainer who had lots of patience and knowledge beyond the simple commands we learned. I highly recommend the class (especially if Maritza is hosting!) for anyone with a puppy younger than 6 months. We're looking forward to our intermediate class!
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October 2023 by Genina O.
This review is for their grooming services. I wanna give a huge shoutout to Orson! I have been his customer for 3 years now (since my dog was a puppy) and he's always done an excellent job! As a dog mom, I often get paranoid leaving my dog somewhere with people I do not know especially Petsmart has some bad reviews online regarding their services. Slowly but surely, I've trusted Orson with my bath & haircut needs for my little baby as he always goes above and beyond. I hope Petsmart treats him right and they recognize that he is a hidden gem in their store.
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October 2023 by Hazel P.
I can't wait until their special day care events fall within the time I need to put kylo in day care. Scheduling a day care appointment is fairly easy, just call the main corporate line and they even put special notes when you need to drop them off before business hours. You also have the option to bring your own food for them or if you want them to provide it. This is the first and only place we put kylo in day care and I've enjoyed having a tired, happy pup returned to me at the end of the day. I really appreciate the staff for remembering him since he was a puppy. There's also a window to peak at the pups during play time and it looks like all pups have fun with their care takers. I absolutely love the report cards and knowing what friends he had that day, the day care staff really know how to assure you that your dog is taken care of. There was even one instance where there was a howling dog in a crate that you can hear throughout the store, and all staff at the day care check in remained calm and collective helping that dog pawrent, I give major kudos for their patience during that instance. Our first time to put him in the hotel will be this week so will report back for an update. Wish us luck!
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September 2023 by May T.
I brought my dog in for a scheduled grooming at 8am and was told at the spot that I would need to reschedule due to my dog's heart murmur. I understand it was a safety issue and I appreciate that, but someone should/could have let me know ahead of time to reschedule with just a simple phone call. Instead I had to get my 15 y/o dog ready early, dragged her out, and drive there for nothing. A courtesy call would have been nice.
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September 2023 by Jaymi Marie P.
My dog has been going to daycare here for 6 years. He is spoiled at Daycamp. All the workers are so good to him and give him tons of attention. He gets groomed there as well...he loves his groomer. I think he loves everybody there! He walks through the store and everybody knows him by name.
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September 2023 by Steve B.
Just finished puppy training classes with Deebo. He did great and Maritza M is to thank. For those who are considering Petsmart Training please understand that the purpose is for YOU to learn how to train your dog. Petsmart is not training your dog because they don't live with your dog. To be successful, you will need to listen to Maritza and practice at home. The one hour class, once a week is not enough. You get out what you put in.
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August 2023 by Jessica O.
I've brought my dog to this PetSmart for grooming twice now and she always comes out a new doggo! The staff are nice and Orson does an amazing job - she is pretty elderly and has warts on her body but he makes sure to take his time and nothing is irritated. I showed him a reference photo of her previous haircuts and he was able to get her looking how I wanted her to! She also smells so good with the entire bath and haircut package. It usually takes around 1.5-2 hours to get her groomed and I just hang out in the area until she's ready for pickup. The lines do get long at this location, but the staff make sure they go relatively quickly. This location is definitely popular and I can see why!
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August 2023 by Hailee Y.
GROOMING SALON: I recently had the pleasure of entrusting my beloved furry companions to the care of Robyn D. for grooming, and I couldn't be more pleased with the experience. Robyn's exceptional attention to detail and genuine care for animals stood out, particularly in the wonderful care she provided to my elderly dogs. From the moment we arrived, it was evident that Robyn treated every pet as if they were her own. She took the time to get to know my elderly dogs, making sure they felt comfortable and at ease throughout the grooming process. What truly touched me was the special consideration she gave to their specific needs. Robyn's patience and understanding towards their limited mobility and potential discomfort was truly heartwarming. Not only did Robyn skillfully groom my dogs, leaving them looking and feeling their best, but she also went above and beyond to accommodate their individual requirements. Whether it was a gentle touch, a soothing word, or just a little extra time to make them feel secure, her dedication to their well-being was evident in every interaction. It's not often that you come across someone who not only excels in their craft but also demonstrates such compassion for the animals they work with. Robyn's expertise and genuine care shine through, making her a true gem in the world of pet grooming. I wholeheartedly recommend her services to anyone seeking a groomer who will treat their pets with the utmost care, especially those with special needs or elderly companions.
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July 2023 by Jon T.
Been here only a few times but it's always been positive. Staff is friendly and my pup seems to enjoy the atmosphere here. She's usually antisocial but walks around the store like she's an employee lol.
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June 2023 by Anon Y.
Orson and Elliot refused my pet and were very rude about it. The staff overall have bad vibes and they will talk down on you.
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May 2023 by Maggie R.
Love petsmart of Corona Staff always With a smile and ready to help out Clean always and easy to find what we need and some keep that clearance toy baskets
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May 2023 by Blanca S.
The Daly City Location customer service sucks. There is never not enough people to help customers. I am not happy with Customer service. Only 2 cashiers in the weekends. Redflag.