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April 2024 by Bharat Bhakta
Very good service and items good price and quality very good.Very happy with service.
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April 2024 by Aga 1252
Very nice sales people and very knowledgeable.
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April 2024 by Nadia Garrett
That's such a great experience at this location. George from mattress firm did such an amazing job with us. He was very patient and knowledgeable About all the different mattresses that they had around the. He never showed signs about being in a rush to make a sale. In fact, we went home and we took our time and thought about it. And came back. I bouted two days later to purchase our bed. The delivery came the next day and was a very timely and quick process of installing the bed. If you're shopping around looking for a bed, definitely stop by Mattress Firm Serramonte.
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April 2024 by Linda Lam
Excellent service from George. He helped my father who has dementia find the perfect and most comfortable bed for his lower back pain. He was patient, kind and helpful.
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April 2024 by Kumiko Kamishita
Amazing customer service experience. Highly likely that I will return again to make a mattress purchase in the future.
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March 2024 by Ronnie Muniz
The gentleman helping me was amazing
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March 2024 by Doug Quon
Great Customer Service from Joshua! Easy purchase and quick delivery schedule. Serta Perfect Sleeper mattress the best!
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March 2024 by Maggie Marsh
Very pleased with service and very helpful gave a good price well taken car of thanks maggie
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February 2024 by Neil Chand
Very efficient and excellent customer service. Def recommend this store and the customer service rep. Amazing job !!!
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December 2023 by Janet Eshabarr
Looking for a bed? This is the place to go. Excellent service especially from George & John! Not only did I enjoy searching for the right extra firm mattress, I was given great care & attention. He showed me a great bed, but I asked for the next best level up & George double checked if I was sure. I was & he showed me the best …he is NOT A PUSHY salesman trying to start at the best with the highest cost which I appreciated. He catered to what I wanted. Because it was during the Black Friday sale, I end up purchasing one of the best comfortable, xtra firm mattresses. 2 in fact for our Split King set (2 XL Twins). Received a fantastic deal how can I refuse the purchase. I went for what I needed and I got it. My girlfriend & I had a great time, felt like family with George. We were relaxed, as if we’ve know each other for a while because that was his first impression to us. Very caring, friendly, down to earth & lots of laughs. Ask for George or John to help you. Thank you George for all your help, John too! ? here’s a picture of George & the bed I bought! . Happy Holidays & Happy New Year!! ?
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November 2023 by Ashwin Sodhi
I bought my last few mattresses online to avoid pushy salespeople, but Gen and Victor are both class acts. They want you to get the best product for you and will spend the time it takes to find it. Highly recommend.
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November 2023 by Semhar Andy
I went to mattress firm store in Daly City and John was extremely helpful. He greeted me and my family with a warm and friendly welcoming into the store, and assisted us right away. He showed us the different mattress options and listened to our needs, and we ended up buying a mattress same day! John made our mattress shopping experience seemly and easy!
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November 2023 by Kimberly G.
George got me a good deal and was very knowledgeable about the product! He was very nice and helpful! I got the best value for my bed and so happy with my purchase
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November 2023 by Silvia Foppiano
I just bought two mattresses and a frame. George was knowledgeable, professional and patient. I tested so many mattresses and he was not at all pushing me to buy any of them. Great service from George.
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October 2023 by Leanne
I want to share our exceptional experience working with Mattress Firm Serramonte to provide service for all our needs. Star store employee George Garrett went above and beyond to make our purchase the best it could be. Thank you for the prompt, professional and caring service! If I could give 10 stars I sure would! Thank you worker John for the fantastic service and help! Great employees!!! Not always the case, but today it is!