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June 2024 by Mira C
While it appeared to be a smooth and easy service at first, we received a letter from the IRS stating there was a discrepancy and owed a penalty fee.
I reached out to both Consuelo and Rosa many times, but they have not bothered responding back to me. I just wanted to understand why there was a discrepancy in the submission of our taxes. They don't seem to care other than taking our service/money.
Suffice to say, I will not be coming back to them nor HR Block anymore.
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April 2024 by Mark Flores
Do not go to Virginia tam. She is a very very lousy tax preparer. She did my taxes without even looking at any of my w2 forms and inserted all the wrong numbers for my income. I went to h and r block on serramonte blvd and found out I was supposed to receive $2800, and when Virginia did mine she claimed I would receive $180. She is not professional at all and could care less if she messes up. On top of all that she filed me under wrong name to which she tried to blame on me. Go to serramonte blvd h and r, ask for Susanti. She will take care of you correct and she is very nice!
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March 2024 by Gloria Paz
The best way to get my taxes done is going to HR Block. My tax person is very professional and knows what she is doing. What is most important for me is that I can relax and trust that all is ok regarding doing my taxes.
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March 2024 by Kim Ohlert
I always have great service with your agency, Mr Yoskikura is my tax preparation for over 50 years, I always trust his expertise and fast preparations to process my tax return, on time, all refunds are accurately calculated, and the refunds are always on time.Thank you Mr Yoshikura for your great support
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April 2023 by Katie Elizabeth
This office is a really nice one to go to, Consulo was very helpful and I will see her next year!
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April 2023 by Adam Aguayo
Rosa Medina and coworkers are very helpful and are very friendly.
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March 2023 by Jay Mor
"Nothing guaranteed in life but death and taxes" - Ben Franklin
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March 2023 by Lavinia Kata
Rosa was awesome. Rosa helped me to understand what was being done. She even gave me tips for next year. The service I received here was beyond what I expected walking into her office. THANK YOU ROSA!
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February 2023 by Joseph Madrigal
Always friendly and knowledgeable to all your tax preparation needs! Thanks!
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August 2022 by andre arquiza
Convenient
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August 2022 by Ming Vuu
I like how everyone is so friendly
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August 2022 by Gerardo Miro
It's my opinion
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August 2022 by Marco Guandique
Consuelo white my h&r block tax person
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August 2022 by Xuyen Reyes
the prepare tax nice and know what to do
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August 2022 by Yamilin Torres
Good customer service