-
August 2024 by Seaton Spall
Online says cars are available but when you get there they have nothing.
-
August 2024 by alexandre lescut
Great service and great staff!!!
far from the Hertz at the San Francisco airport!
-
July 2024 by Andres Bedoya
Horrible service, they told me the car I booked online wasn’t available and proceeded to charge me extra for another vehicle. This vehicle smelled like cigarette smoke and they refused to change it. The manager Araine laughed and continued to decline my request of a different vehicle (even when I had already been charged extra.) A company as big as Hertz should place bigger emphasis on the attitude and customer service of a position as important as a manager. Will not rent from Hertz again - avoid this location.
-
June 2024 by ruchira deshmukh
Worst car rental service.. car pick up location gets closed after 5. You dont have the ability to change the pick up and drop off locations. I will never go again with this company for car rental.
-
June 2024 by Slava Ukrayini
It's been the worst of Hertz rental, where the agents are not helpful. They try to upsell their cars by pushing electric vehicles where the reservation clearly says it's a gas car. The managers are not helpful either, the cars are dirty and very basic. Not a good place to rent from.
-
May 2024 by Whitney Devine
They were extremely rude when I asked what my options were if I arrived a couple minutes after close. They said they close the door and lock it And I could try and drop it off at the San Francisco airport instead or wait until Monday.
-
May 2024 by Rachel P
Pick up and drop off was straightforward with great customer service provided by Danny.
-
May 2024 by Kevin Liang
Arian was fantastic and was super helpful! Will come here for all of my rental needs
-
March 2024 by Miguel Marquez
Excellent service and they provide me a brand new vehicle very efficient and helpful to get me around the City
-
March 2024 by Mary McDevitt
Danny was fantastic! Professional and informative. Hertz is very lucky to have a gentleman of his character in their employ. I will definitely be back to this location and to Danny.
-
March 2024 by Rich Caron, Jr
Yes I've been running from here for a few years now. They're very pleasant and professional employees, the cars are priced fare. They keep them very well maintained and clean. The last four or five times I read the Chevy bolt that was the first time driving an electric car and I enjoyed it. This last time I upgraded my rental KIAa V6 that car was very sporty. THANKS TO DANNY GOMEZ CARRETO he recommended it and it was worth the wait they got it there on time but I got there early. Him and the other lady at the counter are always got a smile on their face and greet you with hello.I'll going to keep coming here I'm very pleased with Hertz. I gave him five stars but if you had 10 they would have got 10 thank you and keep up the good work. Richard
-
February 2024 by Ray Mitchell Stevens Sr.
They are great
-
October 2023 by Shrawan Bhandari
I dont understand why showroom had hired such a arrogant employee like her Ariane. Will never visit this place again.
-
October 2023 by Nabin Thapa
Have never seen this kind of service in my life. I will never visit the showroom again until she is working there.
-
October 2023 by Santosh Neupane
I dont like the attidue of the manager she is too much.
