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July 2024 by Courtney Gee
Friendly and helpful staff.
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April 2024 by Cid Young
I knew they closed at 5 pm, but just getting off that darn Westlake northbound off-ramp took several minutes! Anyway, the fellow told me he closed at 5 pm, but he was willing to help me and make 3 sample cans to go before 5 pm. Great Service.
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July 2022 by Alberto Martinez
Excellent service and great paint
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June 2022 by C B.
Excellent service and quality paints! Staff was extremely helpful in answering all of my questions. Clean store, good parking.
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September 2021 by Coco N.
I went to Dunn Edwards with a comprehensive list of paint projects for my home that I needed to tackle - interior and exterior. I had heard that Dunn Edwards is a reliable, quality paint brand for many years, but what made my experience with them exceptional was the degree of expertise, professionalism and patience I found with their staff. Lucky for me, I was assisted by the wonderful Luis for my projects. Luis was able to address each of my paint 'challenges' with the greatest of ease and a very keen eye: From perfect color and sheen matching based on actual paint chips I brought from my house, and helping me achieve a matte look that is super durable and cleanable (yes - it's possible!), to trouble-shooting an unexpected issue that came up (and the list goes on and on). Think of Luis as your personal concierge for paint: He's got deep technical know-how and years of expertise, and a wonderful design-eye on top of it to give perspective on the best sheens and color choices for the project at hand (trims, doors, you name it). I wasn't expecting this level of knowledge from a paint-store - but based on my experience, I think of Dunn-Edwards as way more than that. And Luis will be my go-to for any paint-related questions and projects in the future :-)
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June 2021 by Sergio M Lopez
(Translated by Google) Good attention(Original)Buena atencion
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April 2021 by Boris Gutko
I found what I was looking for. Salesperson was kind and polite. Will return for more later.
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October 2020 by M. D.
We just went through a exterior and interior renovation and everyone at DEP was really helpful with paint selection. They were also infinitely patient with our color selection process...and it was a looong process. But, we got it done and DEP was right there along for the ride. One thing I learned is not all paint is created equal. DE paints are really high quality and it shows in the final product. Spend the extra $$ and go with a quality paint.
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July 2020 by Yunior Rosales
Muy buena pintura y las personas que atienden muy amables
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July 2020 by Christina Acia
Very helpful staff!
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February 2020 by Pompeyo Cestoni
(Translated by Google) Excellent(Original)Excelente
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August 2018 by Frank Cantrell
Excellent Customer service
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June 2018 by Eileen R.
The team at Dunn Edwards in Daly City is the BEST!! We did a complete remodel of the house we grew up in needing to paint the entire interior and exterior of the Sunset district house. Angel, the color consultant extraordinaire, met with us and helped us decide on colors and trim solutions that made the exterior a show stopper. His renditions of the house were spot-on and we absolutely love the finished product. John, Kevin and Carol were also great to work with, patiently helping us navigate the painting process and providing us with high quality paint that has made our house look fabulous. Thanks guys!!
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January 2018 by Maine L.
Did you know that they have a free color consultant with awesome PhotoShop skills and advice? I was very stressed about choosing colors for painting the exterior of my house. I looked up color consultants, had a friend do a bunch of PhotoShop work to test different color combinations from the website, spent hours going to different stores to get paint samples, followed everyone I could think of on Instagram to get ideas, etc. I knew I wanted grey and orange, which is definitely going against the grain and colors of other houses on the street. I finally called Angel and he could see me the following day. I emailed a photo to him. He presented 2 different ideas and adjusted them as I gave him feedback. He asked for a day to send me the results via email. His PhotoShop work was flawless and precise, and let me say it again, free! He also explained issues with dark vs. lighter colors and reminded me that super bright colors drive the painters crazy because they need multiple layers in order to cover surfaces, as well as fading issues, etc. Zero upselling, just a fabulous service.
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May 2017 by George J.
Generally, I go to a big box store (eg. Home Depot, Lowe's, etc.) for my hardware needs, period. Based on my experience with Dunn Edwards thirty years ago (yes, that is 30), I decided to re-visit the store. Unlike the big box stores where it seems you never really get to see the same service rep twice; at this store location, I was able to talk to the same person on separate visits who made me feel that they really wanted to help me get what I needed. To me, that's a plus one in the scoreboard for smaller specialty shops. This probably explains why they have a lot of pros frequent their place. In particular, when Kevin was not available (great service rep too), Carol Bueno took the initiative and took ownership of what I needed help on and I couldn't have asked for a better customer rep. Kudos to her for also matching a color wall paint perfectly. Now, if only she'd stay put until my next paint project weeks, months, years, and in the decades ahead; all my painting needs and problems will become a thing of the past.
