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August 2023 by Adriana Najmabadi
Rio in Serramonte mall did an excellent job on my daughters eyebrows. She was very professional and gave her great suggestions. She really loved them and will return!! Thank you Rio for her first great experience waxing!!!Service: Eyebrow waxing
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April 2023 by Ireland oleary
Let me just say that RIO IS INCREDIBLE. Overall my absolute favorite eyebrow waxing I have ever gotten (and I get them done twice a month) just took a random chance on a beauty and brow bar and BAM I’m never going to anyone else but Rio. I cannot recommend ENOUGH!!! She really measured out every centimeter of my eyebrows and checked throughout the process if it was right for me. She is so professional and kind!!!!!:) I am really never going anywhere else! Thank you so so so much Rio if you see this you made my day/week/month I can’t stop looking in the mirror!!!!!:)Service: Eyebrow waxing
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April 2023 by Arlene Nite
Benefit brow Bar in Serramonte is organized and clean. I felt safe allowing the aesthetician to use the wax, tissue and round cotton to touch my face. It looks very clean. This has been my second visit. This is my very first review of any services received from any companies. I’ll definitely will continue coming. Lerio is very professional and has excellent customer service.Service: Eyebrow waxing
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March 2023 by Mel R
The Benefit Boutique at Serramonte is very organized and clean. Many thanks to Lerio! She recommended the best eyebrow pencil to my niece and taught her how to use it. She is very professional not only in providing services but also suggesting the correct products. I have known her for a very long time. She graduated top of her class at SF Institute of Esthetics and have been practicing for almost 10 years. She has done hundreds of satisfied customers and most of them have become returning clients. Not only is she pretty, she is very kind, patient and very good at what she does. Do not let the people giving her a bad review dissuade you from going to her.
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March 2023 by Von
The is a review for only lerio .So I was 5 minutes early , appt at 1pm . I sat down she got everything ready mapped my brows out , and she stared the trim first, not knowing until after She trimmed my brows terribly uneven :( when I got home I wanted to cry one had way less hair and the other has more hair . My eyebrows have never looked like this. Used about 20 wax sticks and didn't even wax the hair I needed removed. At the end I was telling her what I needed to be waxed and tweezed( I was dictating what needed to be fixed) I was beyond frustrated and told her after checking about 5 times, she left hair gaps and told me you have this gap here , and I'm like yes let's tweeze that and this ...etc. Felt like I was there looking for hair to tell her to remove.I kept telling her I don't wear makeup everyday I do not fill in my eyebrows anymore so she took off a lot of hair by trimming it. I kept telling her you know I want it to be clean I said that about five times a clean look after waxing.eventially I had to say I'm sorry I don't like this ,I will just pay and go.. She was nice and sweet altho she doesn't live up to the benefits brow bar standards. I'm used to Marcia who used to work here. But no longer does. This is my face , not a haircut that can easily be fixed or hide it . This is my face that I have to walk around like this. Normally when I have the girl at Ulta up the road at 280 Metro benefit brow bar do my eyebrows every time it's gorgeous it's clean it's beautiful never left any hair unwaxed. I left here so frustrated I wanted to cry ....I walked out of there at 143pm. She did not charge me , but I was buying 1 item. I was only charged for my item. I still tipped her $10 and I told her there is no bad vibe , just didn't like this at all. To me I wasted my time , didn't get my brows done . And and left feeling very disappointed and losing myself confidence I'm trying to gain myself confidence back and then this happens terrible Please avoid making appointments with this person No offense to them but they are not the standard of benefit brow bar.I did not take any pictures as I was mortified in my car with my mother on the way to the cemetery in colma.
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February 2023 by CG Hipolito
I had my eyebrows waxed at Daly City in Serramonte Center inside Macy’s. Lerio was the one who did the waxing. The brow bar was well-organized and clean. Lerio is very professional in waxing and knowledgeable about Benefit products and services. She is also friendly and respectful. Definitely, I will go back again. Thank you. Keep it up Lerio!
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February 2023 by Valeriana L.
The is a review for only lerio .So I was 5 minutes early , appt at 1pm . I sat down she got everything ready mapped my brows out , and she stared the trim first, not knowing until after She trimmed my brows terribly uneven :( when I got home I wanted to cry one had way less hair and the other has more hair . My eyebrows have never looked like this. Used about 20 wax sticks and didn't even wax the hair I needed removed. At the end I was telling her what I needed to be waxed and tweezed( I was dictating what needed to be fixed) I was beyond frustrated and told her after checking about 5 times, she left hair gaps and even told me you have this gap here , and I'm like yes let's tweeze that and this ...etc. Felt like I was there looking for hair to tell her to remove.I kept telling her I don't wear makeup everyday I do not fill in my eyebrows anymore so she took off a lot of hair by trimming it. I kept telling her you know I want it to be clean I said that about five times a clean look after waxing.eventially I had to say I'm sorry I don't like this ,I will just pay and go.. She was nice and sweet altho she doesn't live up to the benefits brow bar standards. I'm used to Marcia who used to work here. But no longer does. This is my face , not a haircut that can easily be fixed or hide it . This is my face that I have to walk around like this. Normally when I have the girl at Ulta up the road at 280 Metro benefit brow bar do my eyebrows every time it's gorgeous it's clean it's beautiful never left any hair unwaxed. I left here so frustrated I wanted to cry ....I walked out of there at 143pm. She did not charge me , but I was buying 1 item. I was only charged for my item. I still tipped her $10 and I told her there is no bad vibe , just didn't like this service. To me I wasted my time , didn't get my brows done . And and left feeling very disappointed and losing myself confidence I'm trying to gain myself confidence back and then this happens terrible Please avoid making appointments with this person No offense to them but they are not the standard of benefit brow bar.im hoping and praying to God my hair grows back the way it was , I just wanted a clean looking wax , If she didn't trim it and just waxed it looking clean I would have been happy I'm a very simple person I do not wear makeup maybe once a month I depend on my brows looking good. My normal lady at Ulta is off for over a week so I had to find another benefit and this is what happened next time I will just wait for my regular lady at Ulta Someone called me from benefit about 30 mins later, and left a message about what happened I have yet to call them back ! But I will let them know what happened ! Very soon.
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December 2021 by dina calderon
I relocated from Monterey and I was skeptical to go anywhere for my brows, my mom and aunt raved about Marcia so I tagged along for their appointment and she graciously squeezed me in… and wow I was happy with the job she did and her friendliness is awesome! She explained every step she was going to do and I must say, I’ve found my go to person.. I have also recently gonna to Marisa and I am happy with her work and professionalism and friendliness also! . either one you decide on going to, you will not be disappointed!! Such great job by both! They are so detailed and always prepared and ready to go!! Keep up the great work ladies!!
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October 2021 by Marcela Freedman
SO unprofessional. I made an appt for eyebrow and I live 30 min away so out of courtesy I called to let them know I was running a few minutes and the lady said “oh I’m happy you called because the girl called in sick so you’ll have to reschedule.” I am happy I didn’t drive all the way there but overall so unbelievable they couldn’t have called to let me know!
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July 2021 by Jazmine C.
Marisa was awesome! She really took her time, was sweet to talk to, and made my brows look amazing. She made a suggestion for my brows and executed perfectly. Marisa also showed exactly where she was gonna clean up and shape my brows. I'm so happy I have found her and will be coming back!!
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June 2021 by Stephanie Richard
This was my first time having a brow waxed and trimmed (haha). When I passed by, the pink and the price interested me. So I checked it out. Marisa was super nice! She answered my questions nicely so I wanted to try it out. I usually feel nervous to do something like this, but the whole time I was calm, and actually I enjoyed the experience. Marisa was gentle and professional (and again super nice). So, in short, Marissa was very professional and I liked the result.
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June 2021 by Jane Deaux
I just finished having my brows tweezed by Marcia. She corrected them after a threading place completely screwed them up, giving me two different shaped eyebrows. Marcia knows her ish! That’s all you need to know. I’ve never left har chair with anything less than perfection and I leave having perfect brows once again. THANK YOU SO VERY MUCH MARCIA!!! Btw: you can’t tip on a credit card so be sure to bring cash for a tip. Marcia: I won’t forget to double tip you next time! See you in 3-4 weeks.
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June 2021 by Ester Estrada
I’ve been getting my brows done at benefit since I was 17. Marisa does my brows now and she does such a great job and the conversation is always memorable!
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May 2021 by Kristin Kilarski
Had a great brow wax with Marisa! She did a fabulous job and was so friendly.
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April 2021 by Kathleen Hayes
Marcia was amazing and efficient and kind. I highly recommend this brow artist
