-
March 2024 by Luke S.
I don't have to write much since the other 1-2 star reviews say it all but all they do is waste your time. My partner and I came in for help on a wire and waited for about 30 to 40 mins just so they could could tell us at 12:30 that one of the bankers had lunch and the other banker had an appointment by 1:30. Then were told by a worker named grace that she will get back with us to see if she can fit us in real quick and she just kept walking around talking and making conversation with the teller instead of letting us know that she wouldn't have time for us.
-
September 2023 by Franckies Madrigal
Excellent attention
-
July 2023 by M H
I didn’t believe the low ratings here. But there was only person working at the counter and she was counting $10000 pennies. And a bold man waking fast back and forth for no reason. Spent hours to cash out a check.
-
July 2023 by Mona Nasiri
I had an appointment and came late only 10minutes with my newborn and with urgent need that would take 10mins. They refuse to take me and take a guy who was walk-in right in front of me. They intentionally try to give bad service
-
June 2023 by Ali Z.
Awful experience, bad management they should close it down or change high management. You cannot locate any high manager to open their safe! Go figure! They are all out of bank in meeting!?
-
May 2023 by Izzeddin Aqel
This branch should be closed, seriously!
-
March 2023 by Karlon Li
The worst bank ever, they don’t care about how long the line is, just having one teller and the manager is just walking around like a useless person in the bank
-
January 2023 by Lawrence Chiu
There should not be 1 bank teller for 30 people waiting in line. It takes about an hour to go through 10 people. I spent 1.5 hour in line. My time is valuable and will most likely be taking my money to another bank instead.Update - Clearly I do not need to use the ATM or mobile app otherwise I would have done so. It's a shame that Bank of America has become the "Walmart" of banking.
-
January 2023 by limagolfdelta
Terrible customer service. Only Bank of America that I’ve been to that won’t exchange bills for coins because I’m not a member. Been able to do this throughout CA and the US.
-
December 2020 by Cynthia Y.
Heads up that this location is temporarily closed! Not sure if it's because of COVID or what, but putting it out there before you waste your time!
-
November 2020 by Rich W
EDD thats why this group of ppl creates the lines.
-
October 2020 by Sophia C.
Got here at 4:50pm and they are closed. It saids 9am - 5pm Monday to Friday on the door, and it's a Monday. Bad experience.
-
September 2020 by Mxles Kxng
Ridiculous I have to go up here just to find out there close. Horrible customer service!!!
-
June 2020 by Jas M.
Why do people still go here? They are absolutely no help at all and unprofessional. Literally one person at the teller and one person sitting on the desk. I had an issue with my card/bank because of fraudulent activity happening on my card and did not proceed to help instead told me she can't help me. Go to a different bank instead if you can.
-
March 2020 by Netra Dangal
Bank of America means relax..... stay minimum 40 minutes in line.
