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January 2023 by Jodi G.
Replaced my spark plugs charged us $600.00 and it was a computer upgrade that needed to be done by the dealer. Because the upgrade was t done when they replaced the spark plugs, the truck flooded again and wouldn't start? I went to pick up my truck snd they parked it at a meter with no money in it? I took it up Serramonte goes snd they replaced spark plugs and did a computer update snd it runs great. K west had no idea how to fix it?
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December 2022 by James L.
I have taken both of my cars here to get it serviced and both times it was a great experience. First I had my BMW brake fluid flushed and changed and today got my Corolla an oil change. Jackie was very helpful and got both jobs done in a timely manner. I usually take the cars to the dealership but got fed up with the constant up sell with services I don't need plus the prices were dealership prices. Heard great things about this place and they haven't disappointed and the prices are so fair and honest! Will continue to come back here and don't just take my word for it, experience it for yourself!
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October 2022 by Ulises K.
These guys are awesome! K West auto care, really work fast and the prices are really work fast and the prices are really reasonable.
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August 2022 by Michael S.
I just had my truck serviced there and it went really well. I hadn't serviced it in a while so it needed an engine oil, power steering oil, break oil, and spark plugs all changed. I dropped it off, got a quote about an hour later which ended up be much lower than I expected to pay. They kept it a day and a half and a picked it up without any issue. Both of the gentlemen running the shop were very friendly. My only (very small) complaint is that dropping off is difficult in that area because of the lack of places to pull over in front of the shop. You may have to circle a few times until the garage opens up enough to stop at the driveway.
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July 2022 by Henna P.
My 2022 vw Tiguan needed an oil change. These guys have me a great price and we're very responsive. My car is running great again! Great team. Highly recommend!
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May 2022 by Nelson B.
Jackie Chen is very knowledgeable when it comes to diagnosis of a problem. His team are very reliable.
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April 2022 by Harry C.
Best Auto repair shop in the Bay Area. These guys really climb the ladder for the customer. Highly skilled technicians. Cheers, Harry
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February 2022 by Yeuble C.
I have been going here since last year and they are always helpful and knowledgable about their services. I had my rear brakes replaced recently and they were quick and efficient!
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January 2022 by William J.
I've been going to this shop to get service all my vehicles since it was opened They are very helpful, honest , reliable and trustworthy mechanics. They're willing to work with your budget when it comes to parts. Either original or aftermarket. They even let you know if they find a problem other than your current repair. And I would recommend this shop to anyone, family, Friends and relatives.
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January 2022 by Rob C.
So happy to support K West Auto. I have brought both a 2000 Audi TT and 2003 Honda Accord in for various services and they handled both with professionalism and timely service. They're very knowledgeable about a wide range of cars and best of all, they're an affordable shop in a world of price gouging scoundrels. *cough* dealership I plan to continue to take cars to K West for as long as they'll have me.
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November 2021 by Gabriel T.
They did a great job replacing the transmission of my Chevrolet Volt. I had a lot of difficulties to find a mechanic willing to work on a Chevy Volt or were giving a not-willing-to-do-the-job quote for the job but at K West they did the job well and at a reasonable price. I recommend them for everyone.
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November 2021 by Brian E.
Had a great experience with these mechanics they did a great job and repaired my car for me highly recommended.
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November 2021 by Christine A.
I'm not sure where I heard this, but I've heard that in life, one needs to be able to trust a good mechanic, a good lawyer, and a good doctor. At K West, I've got one of these three.
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August 2021 by Marie C.
I've known Jackie for over 20 years from when he was my next door neighbor. He's always been a good person and takes care of all of my family's cars. Personal bias aside, the honest and great work he's done on my cars over the years has never made me want to go anywhere else. My car is literally at his shop now and if it were anywhere else I'd be nervous but that is not the case and I can rest assured that my care will be taken care of. Thank you Jackie for being a great person, great mechanic, and quick to respond whenever I have car troubles.
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July 2021 by Chris M.
I've been to a decent amount of auto shops, both performance and otherwise. And I understand at this time it's super busy to get stuff done in time and rare to do it without sacrificing your first born for payment. But these guys, and especially Jackie, are pretty awesome and run the business in a very honest and straightforward manner. Other shops in the area quoted me 3-4 times labor for a simple replacement job I just didn't have the tools for and these guys got me in and out in an hour WITH a shop full of cars being worked on. While I waited, some woman was test driving a car and passed by to ask him questions on his opinion of the condition of the car before buying. I assumed he would say its fine and shoo her away. To my surprise, he went in depth with her on the condition (based on what he could see in 10 mins) and explained his opinion, checked the under carriage for leaks, and checked the condition of the oil. Very polite and set up a full diagnostic appointment for a couple days from now. Now this is still a review on how I was treated, but seeing that while I waited let me know that this shop does honest work and won't gouge your pockets like other shops in the area seemed to do. Anyway they do great work, and do their best to help you if they can. They're not miracle workers but they bust their a** for you.
