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March 2024 by Alec Cox
Very helpful to send packages.
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March 2024 by Emily Ann
They removed the drive thru drop-off mailbox out front, so you do have to get out of your car to drop off, which was very disappointing.Has everything a post office should, a pretty clean location.Appointments necessary for passport services.The inside does have a self-service area where you can weigh your mail and send it out there.Plenty of parking. One way in and out of parking lot.
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December 2023 by Kimberly Hardy
Self service kiosk is inside the lobby that closes at a certain time, but the website says the kiosk is open 24/7. So annoying.
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October 2023 by Mariko Wood
I called last week to set up an appointment for my passport. I was told, “you don’t need to make an appointment, you can just walk in.” And the lady hung up on me….Didn’t say goodbye, nothing. So I go to the post office and low and behold, you need an appointment. That’s what I freaking called for. To set up an appointment. While I was waiting my turn for walk ins, another group with an appointment came in and the manager told me, “Well you’re just going to have to wait.” Freaking joke.
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September 2023 by Jennisa J.
One the best experiences I've ever had at a post office. I went to get my passport done with my boyfriend and we expected the staff to normally be unfriendly due to our past experiences with other post offices. However, the staff at this location were friendly. We also got to check out the cool stamp book which one of the staff members kindly showed us while we waited to complete our passport. They also completed our passport relatively quickly as well. Wish this was my local post office!
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September 2023 by Gary L.
Can your delivery people be any lazier? My porch is probably 6-8 ft away. At least you didn't toss it on the porch like the last one that bounced off my front door! Also... slow down on the driving.
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July 2023 by Al C.
7/22/2023, I have been very disappointed in this post office for at least the past 7 years and it doesn't stop.When I came into this post office on Saturday morning around 11am and told the rude won't let me speak Filipino clerk with the glasses that I wanted to know when my PO Box expires he didn't at all want to walk to the back to find out on my box when it expires. When he did go check he came back out saying in a rude manner September 3rd 2023. When I told him that I won't be renewing it because we bought a new house along the coast he got a bit more loud and rude with me telling me that I had my box a long time since 1990s. I had been feeling sick and lightheaded from fighting a bacterial infection, so I didn't want at all to deal with him and his loud attitude. I asked him for a forwarding address card, he literally threw it at me, I filled it out and returned it to him. When I asked him if the card would also forward the other person on my box mail whom is moving into the new home with me, he got louder and more rude with him saying to me, "You Should Have Told Me Someone Else Is On The Box!" Then he ripped off another card and tossed it at me. Was this guy having a bad morning or what? And taking out all his frustrations onto me? OMG! , I said to him, "Sorry, but I am no mind reader". I filled out the second forwarding address card and when he called me over to come back to his window only to embarrass me more in front of all the people standing in line, I refused and just let the woman in back of me go ahead of me instead. I went to another postal office window guy who just came back from a break, he was much nicer to me in explained something important about when exactly my box will close.I'm thrilled that I am finally closing my PO Box here. I won't need to deal with that guy's attitude anymore nor will I have to pay for the post office forever increasing annual price for such a small PO Box that I have here. When I first got the box my annual price was just $23, now it's $218. Come January 1st, 2024 the price will increase to $243. It's totally ridiculous to continue to have a PO Box when price increases at the post office are totally usurped and out of control. More people seriously need to complain about it and/or cancel their services.
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July 2023 by Teresa R.
The mail carrier for my apartments keeps putting my items in a parcel locker without giving me the key. I went to the post office today hoping I could get one and spoke with the supervisor. Well the mail carrier said he's given it to me but if I've been unable to get my items the first time you know the key is gone so why would you place my package in their a second time. I think he's assuming I've stolen the key and will use it to open the locker so they can get it back. I am not a theif! And the supervisor when trying to let her know the situation walked away from me while I was speaking. Which I find very disrespectful. Not professional at all. Thanks for wasting my time!
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July 2023 by Trish B.
Came here today for me and my daughters passport appointment. We arrived about 20 minutes early and a black lady (not sure if she's a supervisor or just a post office clerk) asked if we had already filled out the passport applications. I told her that we needed some assistance to ensure we were filling out the applications correctly. She seemed a bit irritable and she then pointed her finger at the application in my hand and spoke to me like I was stupid and said "you read all of this right here and then you fill it out". Anyway...The only reason I gave this location 5 stars is because of the clerk who assisted me and my daughters father today. He was an older Filipino gentleman (I don't recall if his name was Noel or Michael) but either way he was very respectful, very patient and polite and very thorough. He made our passport appointment and passport application a real smooth process for us. He even corrected us a few times when my daughters father filled out the application incorrectly but was very polite about it and had him fill out a new application. Once he made sure we had everything in order, he took me and my daughter to the back room to take our passport photos and he made it a very quick, smooth appointment for us! We were literally in and out in about 30 mins or less. However, I did have to call this post office once I got home. I wasn't sure if I left my daughters birth certificate there or if they intentionally kept it since this is her first time applying for a us passport. The lady Stephanie I believe her name was that I spoke to over the phone explained that they will mail all the documents back to me along with me and my daughter's passport. Fingers crossed that they do!
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July 2023 by Charles Rambo (TrueRamboReview)
What is with all the one star ratings people, come on now, are the people here intentionally trying to see that your mail is lost or your packages don't arrive on time, no, of course not, these folks are polite, good people with jobs, can you say that about yourselves? thumbs up guys, never had an issue, ignore the haters.
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May 2023 by Chester Kuo
I was there for the first time apply passport. An African American lady came to help me, she was very friendly, efficient and helpful. I saw other staffs there were also on the friendly side. I truly recommend this post office.
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May 2023 by Hassan
Someone stole my package and they send me a sorry letter. How pathetic.
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May 2023 by Aethene A.
Something is weird about this post office. There are good reviews exclaiming good service, but I've been here twice and still had the same experience. The staff here seems rude and stuck up. Maybe they are tired of people not knowing what they're doing when they go to the post office and they have to deal with that, I don't know. Or they're trying really hard to differentiate themselves from a shipping service..? So don't expect them to tape anything up for you, or use any of their tape except the priority tape, print out a label, take your package for you to set it to the designated parcel or mail location .. literally nothing. Just assume all they want to do is scan things, beep and off you go out of their hair asap.
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April 2023 by Bud S.
In my opinion, this is the best USPS location around. The staff are friendly, patient, and efficient. Very happy customer for over 20 years so far.
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April 2023 by Michelle C.
Helped with passport. Make sure to book an appointment early though, and your appointment may be postponed.
