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December 2023 by Tracie Kling
I had no idea of how to manage a pool a few months ago; but after firing the dishonest pool guy I had no choice but to learn. Thankfully google maps suggested discount pool supply.They are EXTREMELY helpful! ALL my questions or concerns have been answered; and let me tell you, I HAD A TON OF QUESTIONS! Both owners have been awesome. They take their time answering all my question, and icing on the cake is they aren’t charging up the wazoo; Their prices are reasonable. I didn't feel like they were just trying to make a buck, they didn't try and upsell me a bunch of things I did not need. They kept it very basic and cost conscious. The store has parking right infront of the store, it's easy to find, their shelves weren't bare. They had all the essentials and carried multiple brands to choose from. I was able to make the pool run shopping a ONE STOP SHOP.I appreciate how knowledgeable they are and how willing they are to educate. They're personable and patient. They answered all of my questions, and turned something I had been dreading into a manageable and pleasant experience.
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November 2023 by Tracie K.
I had no idea of how to manage a pool a few months ago; but after firing the dishonest pool guy I had no choice but to learn. Thankfully google maps suggested discount pool supply.They are EXTREMELY helpful! ALL my questions or concerns have been answered; and let me tell you, I HAD A TON OF QUESTIONS! Both owners have been awesome. They take their time answering all my question, and icing on the cake is they aren't charging up the wazoo; Their prices are reasonable. I didn't feel like they were just trying to make a buck, they didn't try and upsell me a bunch of things I did not need. They kept it very basic and cost conscious. The store has parking right infront of the store, it's easy to find, their shelves weren't bare. They had all the essentials and carried multiple brands to choose from. I was able to make the pool run shopping a ONE STOP SHOP. I appreciate how knowledgeable they are and how willing they are to educate. They're personable and patient. They answered all of my questions, and turned something I had been dreading into a manageable and pleasant experience.
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October 2023 by Tarik I.
I have been going to this pool shop for over 7 years now and hope to be a lifelong customer. Bill and Ellen are always more then willing to help me out with any problem I have. They are honest and never pressure you into buying products you don't need. Bill has helped multiple times with fixing particular issues with my motor pump and is a great resource to have in the community. I can only say good things about this business, highly recommend them.
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July 2023 by Christina Molloy
Helpful and knowledgeable. Great local business I believe is family owned and operated. Anytime I have any questions regarding anything about my pool, they have the answer. I always go to them first!
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May 2023 by Jason Luong
Closed on Tuesday!!!!!
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March 2023 by Vi T.
The heavy rain that we had recently caused an algae bloom in my pool. I went to Swan Discount Pool Supplies for help. Ellen was so patient and knowledgeable. She knew exactly what I needed and walked me through the cleaning process. She explained the filter system and the need for DE after cleaning the filters for the pump. She contacted me to get an update on how the clean up was going and asked if I had any additional questions. Because of Ellen and Swan, I was able to clear up all the algae and bring the pool back to its clean state. Best place to go for DIY pool cleaning. Thank you!!!
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June 2022 by francine l.
My FIL gifted us with an Intex above ground pool with pump and all, but i had no idea how to maintain it. I went to Leslie's Pool Supply off Knott/Katella, and the employee was less than helpful. I left with a $70 bucket of 3-inch chlorine tablets for my 2500 gallon pool. Returned it the next day, and found SWAN Discount Pool Supplies on Yelp. Ellen was extremely helpful and explained in simple terms, without overwhelming me, how to maintain the water for the season. I told her my concerns and she walked me through the process of supplies I needed and didn't need. I told her I had a ph kit, but asked about strips. Ellen said I'll be fine with the kit. After picking all the supplies, I grabbed some ph strips. As she rang up the items, she saw the strips and double checked to make sure I needed them since I told her I had a ph kit. I told Ellen I wanted to try the strips too in case it was easier. She was so nice to talk me out of it because she was worried I might get too overwhelmed with alkalinity on top of everything else (she would have been correct!). That was a small example of the amazing customer service: Ellen was more concerned about me, than the sale.Swan just gained a very loyal customer! Thank you, Ellen! I'll undoubtedly be back for more pointers on maintaining my above ground pool!
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June 2022 by Tommy OC
They fixed my Pool Vac Ultra and it's as good as new. Thank you!!
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June 2022 by Sung Lee
Friendly and helpful people work here
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June 2022 by Roy Amelang
Friendly service, good prices
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June 2021 by P Alvarez
Small neighborhood spot. Good place to get the essentials for the pool.
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June 2021 by Kevin Pearce
Friendly staff, great service
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June 2021 by p b
Wonderful costumer service, good prices, if they don't have what you need they'll get it for you. Always a pleasure to do business with them. Thank you Bill and Ellen ?
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June 2021 by Joe Electric
Went there to buy an automatic pool sweep for my doughboy above ground pool. Staff was very helpful and even carried my purchase to the car. Will definitely continue to shop here.
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June 2021 by Troy Reid
This place is so much better than the local corporate stores. Very friendly and knowledgeable mom and pop store with no upsale. Only place I go for my pool needs.
