-
February 2024 by Martha Rodriguez
Excellent bank I would never change itVery friendly staff and very clean place and good customer service
-
February 2024 by BoomHill14
Customer service straight up lied to me saying the check I deposited was good and I had nothing to worry about and today the check didn't go through making my account negative 700$ I went in to the branch to see what I can do and they couldn't help me in any way. In the end I got screwed out of 700$ and now don't have a way to take care of my family
-
November 2023 by Ajith Sigera
I really like the school’s first FCU, today came in to cypress branch to set up a wire transfer. Now Waiting for more than 1 hour still to call my name. Seems that have staffed as needed for the morning.
-
November 2023 by Miracle Dog Rescue
Marbella is the best of the best costumer service ever.
-
October 2023 by Felicisimo G.
I had an outstanding experience at the Cypress branch of SchoolsFirst Federal Credit Union, thanks to Hailey N. She went above and beyond in providing excellent member service. Hailey is not only a great listener but also incredibly empathetic to my current financial situation. Her exceptional service made my visit truly memorable. Thank you, Hailey, and SchoolsFirst Federal Credit Union!
-
October 2023 by Cynthia P.
I just moved to cypress and this became my home bank. I absolutely love the costumer service. Every time I come I ask for Douglas! He is amazing, so knowledgeable, and always answers all my questions. Thank you for always helping me and giving me the best costumer service. You are awesome!
-
July 2023 by Julia Metz
Always helpful,friendly and plenty of seating
-
June 2023 by E P.
This is the Best financial decision institution on Orange County. They treat their customers with personal care.
-
April 2023 by Mark Worden
Great customer service. An excellent place to do your banking.
-
March 2023 by jazzy muro
I love SchoolsFirst!! This is my go to place because of the workers and it’s so fast! No waiting, Hardly ever lines, and they make you feel welcomed. The worker Maggie helped me out so much !! I Believe her name is Maggie Tran we where working on my first auto loan and she helped me get my first car ?? A (Honda Pilot) I will always remember Maggie and all the help she did for me !! Thank you Maggie!!
-
January 2023 by V D.
I just have to hop on here and say that SchoolsFirst has the best customer service. #1 in my book! I just got off the phone with an agent that helped me with getting my SchoolsFirst app to work with Zelle. She was very patient and kind. I felt like my friend was helping me thru the process. In this day and age, it's rare to find friendly people and wonderful and exceptional customer service. Keep it up SchoolsFirst!!
-
September 2022 by Leonardo P.
They always greet me with a smile when I walk in even if I am just using the coin star machine. The tellers are always friendly and helpful. Even if they can't resolve your issue they try their best and it is a pleasant experience.
-
September 2022 by Howie V.
Went to SchoolsFirst today to inquire about a car loan. Hailey Nguyen answered all of my questions and even went above and beyond to suggest how I can save more money. She was very nice, helpful, and professional. A+ customer service.
-
September 2022 by Laurie B.
Maria Ortiz helped me with my financing on the purchase of a new Lexus. She was very professional and knowledgeable regarding rates and pricing. She made me feel relaxed during the signing process. She truly is an asset to Schools First Credit Union.
-
August 2022 by Oscar Gomez
Le is the best!! She helped me with all I needed to do today I appreciate her hard work. Thank you!!!
