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February 2024 by Ana M.
Bad customer service, the Manager (Tall, Man with curly hair/glasses) is very rude he definitely needs leadership training. Most of the employees gossip about themselves and it's unprofessional to hear all the drama they have amongst themselves.
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January 2024 by ASK MARKETING & DESIGN
Not that many options
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January 2024 by Griselda Vivian
There are good prices, there is variety and brand name products, they are attentive to customers.
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January 2024 by Suborian Thomas
I hate to throw the race card in there but literally I'm the only black guy in the store and security has his eye on me everywhere I'm going same with the girl behind the counter until I ask her hey where are the men's clothes and then she turns her head like I didn't say anything and she wasn't just staring at me and then the whole time I'm drinking a can drink that I walk into the store with they didn't sell this drink but the girl saw me at the counter with the empty can and overlooked all of the items that I was planning to buy and tried to scan the can of soda that I walked into the store with knowing that they don't sell it just because somebody walks into your store and they have a hoodie on does not mean that they're going to steal and it wasn't until I pulled out a little wad of cash did the security finally turn his head and look the other way I should have known better than to shop at a Ross in Orange County
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January 2024 by Ammar El-Taher
Convenient location with very spacious area
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January 2024 by Benny Fernandez
Well maintained no clothes on the floor. Not crowded. Very clean.
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January 2024 by Burby T.
I was the only black person in the store and every time I look at security he's looking right at me so I resort to just staring at him the whole time until he's just standing there looking uncomfortable same with the girl at the register as soon as I see her staring I ask her where something was and she turns her head like she wasn'tjust staring at me.... I walked in with a can drink in my hand by the time I got to the counter the can was empty do you know the girl behind the register overlooked all the items in my hand saw the empty can and tried to grab it to scan it cuz she thought I just grabbed it off the shelf and started drinking it I should have known better shopping at a Ross in Orange County Just because somebody is black and they walk in with the hoodie doesn't mean everybody in the store needs to start hounding them down it's weird and it makes it mad uncomfortable for me to even shop in certain businesses cuz they like staring at you thinking you're about to start stealing it wasn't until I pulled out a little knot of cash out my back pocket did the security finally turn his head and start looking at the rest of the store
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December 2023 by Tom Harb
Great prices
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November 2023 by Heidi
The place is organized and clean compared to other Ross I've been to. This Ross has good people who are helpful and hardworking even though they are short staffed on cashiers.
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November 2023 by Ivan
Very good location. Nice and quiet.
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September 2023 by Okami B.
The cashier here is disrespectful, rude and impatient like hand me my damn receipt instead of dropping it before I'm able to grab it and if you don't like your job quit and find another gig
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July 2023 by delmy quijada
Very rarely i find something worthy here...
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May 2023 by Floofyhyena M.
this is my local ross. i dont go here often but i usually go with a family member or two. anyways, i went here today and i found some pretty good stuff. after a while i went to find the restroom to wash my hands and i looked in the mirror for a glance second, there was a light behind it. i knocked on the mirror and it opened, no clue what happened there but it sucked me into it. it took maybe 3 seconds? to realize i was in the SAME restroom but it was.. dark? there was weird figures. humanoid figures though, i couldn't make out what they looked like because they were shadowlike. i tried to ask on what was happening and where i was and all they did was make unrecognizable, weird, unsettling noises. i look to the door and i RAN to it. when i went to open it, the knob just disappeared. the figures are gone but i cant get out of here. please, please if you dont wanna be trapped, DONT GO INTO THE RESTROOMS!!
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May 2023 by H Smith
If you want ,bad attitude and bad service this is the store for you. The female employees are constantly gossiping none stop. I don't care about their personal lives, but I'm forced to listen because they are so loud ,they talk over other people. They are constantly hugging customers and having long talks with them. I'm questioning is this working? They put all the work on the younger employees. This is the most unproductive and unprofessional Ross I've ever been to and I've been to this Ross more than once thinking it was an off day or something. If you just want to hangout with your friends and do little to no work this is the job for you. I know most of these ladies lives and I don't even know them, from all the loud gossing.
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May 2023 by Jennifer S.
Do not go to this Ross. They are rude including the manager. They do not know about customer service. Will never come back here. They don't even deserve 1 star.
