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December 2023 by Saba Haile
Horrible customer service
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November 2023 by Glenn Eason
Great people in the pharmacy. They're always so positive. Enjoy coming here. Always a pleasure. Phuong, Norma, Susana, Sharyn are awesome. I wouldn't go anywhere else
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November 2023 by Mark Blaydes
everyone there at rite aid is awesome friendly helpful and caring from ice cream to meds to what ever starts with A-Z but the people in the pharmacy O I have to say they are the best of best group of people I have ran across If I had a say so in the company they would all be given what they deserve a RAISE for all the thing they have to deal with like me Thanks to Phuong Norna Susana Shavyv Tee and let's not forget Willy and his wonderful phlebotomy skills Thanks to you all for making my drug experience a great thing Thanks again from Mr. feelgood
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November 2023 by Betty Flickinger
Love this store and the sales associates, especially the one that is working there, most of the time, when I go there!!!!
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October 2023 by Nick R.
Came here to get my Medicine that I was prescribed and they didn't help me. Went to two different locations. Called the VA multiple times so they can let them know my insurance covers it. But yet sent me away. Smh. Very sick
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September 2023 by A. Shah
This place is nice and clean. Always a good experience. Very convenient. Always find a deal!
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August 2023 by Anna A.
I LOVE this store. They have great sales, a wonderful selection of any category of item you want plus ice cream! The staff has always been friendly and helpful and I've been going to this store for 15 years !
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August 2023 by Patmonstor ..
Rude and unprofessional Waited in line for 10 minutes with a sprained ankle to purchase some pain patches Incompetent cashier saw the line growing and never let anyone know that it was cash only Avoid this place drive the extra five minutes to get better service
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July 2023 by Sean Ayub
The service was really disappointing and unprofessional! I had an unpleasant experience with Jessica, she was unfriendly and never thanked me or asked how my day was going. I will not be returning to this location!!
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June 2023 by Sean A.
I always like going to Rite Aide for the Ice Cream but unfortunately won't be going back to this particular store because of the poor customer service I received! Jessica seemed very irritated that she had to work the ice cream section so her attitude was not very pleasant and never said anything welcoming. She needs to respond when someone says thank you and not be so rude. I will not be back to this store unfortunately. Very disappointed after my long work day having to experience this!
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May 2023 by Felicisimo G.
If you're looking for a pharmacy that not only takes care of your health needs but also provides a fantastic selection of Thrifty Ice Cream, look no further than Rite Aid in Cypress. The pharmacy staff at this location is exceptional, and you can tell that they genuinely care about your health and well-being. They go above and beyond to ensure that you receive the best care possible, and their personalized approach sets them apart from other pharmacies. But that's not all - Rite Aid in Cypress also boasts an impressive selection of Thrifty Ice Cream flavors. Whether you're a fan of classic Chocolate Malted Crunch or prefer the sweet taste of Pecan Praline, this is the perfect spot for you. In addition to their top-notch customer service and ice cream selection, this Rite Aid location is never busy and is always clean. You'll feel at ease while shopping or waiting for your prescription. To save even more time, I highly recommend using their app to send in refill prescriptions electronically. The app also provides convenient notifications to let you know when your prescription is ready for pick up. Overall, Rite Aid in Cypress is a fantastic pharmacy that goes above and beyond to provide excellent customer service and a diverse selection of Thrifty Ice Cream flavors. I highly recommend it to anyone looking for a great pharmacy experience.
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May 2023 by Ron Sierra
Slowest services. I called the store number and it took 51 minutes before someone answered the phone then the person on the phone was having a bad day. I asked if they had an item in stock. They said no then hang up. I went in the store and they had the item. I was very disappointed with the service.
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April 2023 by Elle S.
Rite Aid is the best! How can u not like Rite Aid? They have amazing sales, & are always fully stocked with supplies. They also have shockingly cute accessories like earrings & jewelry, sunglasses & prescription eyeglasses, & hair accessories like cute clips & elegant Bobby pins. They have a selection of perfumes too, & body sprays. There's never a long line or even much of a line here, & the store is very clean. Pleeeeenty of parking bc the location is at a plaza w a million other stores. Today I bought Revlon lip gloss, a pink hair clip, scunci hair ties, & a shower cap for not getting my fresh hair colour wet. You save $ when you enter ur phone number w the rewards program. Thanks Rite Aid! Literally been a fan since I was like 11 years old
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March 2023 by Mayra F.
I have tried contacting rite aid as asked but I keep getting a notification that the customer care chat support is offline.
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February 2023 by Lindsey T.
Super nice staff at register and pharmacy. Never too crazy busy. Pharmacy is quick on phone and counter, in my experiences. Just always an easy experience.
