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February 2024 by Robert Mackie
We went to the Ortho store in Cypress and had a great experience with the person in charge (Lisa). She was very informative and not high pressure like some places. My wife and I highly recommend this location and Lisa who was in charge!
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February 2024 by Lita Flores
Lisa has been very knowledgeable, friendly and professional. She answered all my questions and very patient with me.
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February 2024 by Aaron M
Their customer service is excellent. They are very knowledgeable about mattresses and willing to find you the best deal. I recommend ortho if you're looking to find quality mattresses for great prices. ?
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February 2024 by Lori S.
Lisa was wonderful! We recommend her highly!! Come see see her! She's great! Knowledgeable and kind!
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February 2024 by Alva Mccruter
Great, experience buying a mattress, at Ortho Mattress. Eric Ward was very knowledgeable helpful person There was a huge Selection, but Eric Ward was able to help me narrow it down quickly,based on his knowledge. I made my purchase at the end of the day,and the mattress was delivered the next day ,without a hitch.Highly recommend Ortho Mattress. Excellent customer service from Eric Ward
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February 2024 by Brenda Hogan
I was looking for a mattress and was referred to ortho mattress I spoke with Eric .. he was very knowledgeable about the type of mattress that I needed for back pain .. he took the time to answer all my questions and concerns .. very satisfied
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February 2024 by Sharenda 3
Always a pleasure doing business with this company this is my second purchase, Aireloom feels like your sleeping on a cloud! Thanks to Eric for his knowledge and professionalism. ? ☁️
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February 2024 by Carlos Corman
Lisa is a very good salesperson, very understanding.And very attentive, very good experience
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December 2023 by Michael Reinhart
I really enjoyed going here because the sales representative and sales specialist was very knowledgeable about the mattresses. I got to try out at least 5 different beds depending on the material, price, comfort, softness and size. I really would recommend checking this place out if you need to buy a new bed.
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March 2023 by Charissa M.
Lisa helped me find a mattress during the president's day sale and she was AWESOME! So professional, genuinely kind, funny, and so patient. She made sure I knew what each mattress I laid on offered and what to expect. I also called another day and Eric was helpful too! Very patient and answered all of my questions. I asked over the phone for the height of the mattress and to calculate differences with and without additional to the mattress with tax and discounts etc. very professional, patient, and accommodating.
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February 2023 by God
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April 2022 by Joyce Fines
You can tell how good a company is by the way they handle issues. I'm extremely happy with how they resolved things for me. Great staff great mattress. Thank you Eric!!!..Linda Fines
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November 2021 by Alisa D.
Visited Ortho Mattress today with my fiancé and we are so glad we did! Christian was a pleasure to work with and we walked out with a purchase of a great mattress for a great price. I would definitely recommend Ortho Mattress in Cypress for your mattress needs! Looking forward to recommending this spot to friends and family.
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November 2021 by Marcia R.
Customer service was great and they delivered on the date that was agreed on
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November 2021 by Brianna V.
If you need a new bed, Christian is your guy! As soon as I walked in, he greeted me with a huge smile! You don't see that kind of customer service every day! I wasn't sure what I needed or wanted but Christian explained the difference between mattresses and made it super easy to figure what what was right for me. He showed me the beds that were in my budget but none of them felt right. He said if I purchased a bed that he wanted me to be 100% confident that I got the right bed. He explained to me about Synchrony which let me finance instead and showed me several more beds that were a bit out of my budget. I found the PERFECT bed and being able to finance it was a game changer or I wouldn't of been able to afford it that day. I always appreciate amazing customer service and Christian went above and beyond to help me find the right bed and feel 100% confident about my purchase.