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August 2023 by Sheree Douglas
I've taken my car to California Auto Care for a few years now. I have always received excellent service. Miguel and Urbano are reputable and honest. I had taken my car to the Dealership and the prices were way too high and they reviewed the services needed and let me know that they could do it for much less and some of the services were'nt needed yet. I appreciated them being honest and not taking advantage.Services: Tires
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May 2023 by Brielle N.
I wish I could give negative stars. I took my car in today for an oil change. When they called me to tell me my car was ready I couldn't come right away to pick it up. I came about an hour and a half after they called me. When I got there I noticed my car in the parking lot was on! They finished my car and parked it in their lot and left it running for an hour and a half. They drained my gas and hybrid battery. Not to mention my car could have been stolen. When I asked why my car was still on they tried to reassure me that it hadn't been left on that entire time , but I know it was. They didn't so much as offer me an apology. I've been a long time customer , but won't be back anymore. I at the very minimum deserved an apology or a discount on my oil change for all the gas they burned and they did neither.
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April 2023 by D D
This is a great honest shop. Been going here for several years.qq
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April 2023 by Patrick L.
Went here to get my under warranty battery replaced. These people charge $45 supposedly to check / test your car to see if the battery is actually bad; something that AutoZone does for free. The guy at the register says, "The employees at AutoZone aren't mechanics". Do really have to be a mechanic to load test a battery? A computer does that, and doesn't require you to be a mechanic. Long story short, the guy at the register said he doesn't know if my Interstate battery is under warranty and doesn't know how to check. Once I told him that I called Interstate, and they said all you have to do is check the sticker on the battery, he proceeded to tell me how anyone could alter the sticker, and how there some numbers on the side of the battery you can also check. I said oh so you do know how to check the battery. Anyhow, I then told him well then let's go check the battery, because I'm not paying $45 for a test, only for you to then tell me it's not under warranty. As we are walking outside, I asked him if it was his first time checking a car battery. He said no. I then said, well two min ago, you were inside telling me how you don't know how to check the warranty on the battery. He then says, why are you giving me such a hard time? I said because I don't trust mechanics, and you should already know that mechanics have a bad rep for ripping people off. He looks at the sticker on my battery, which indicates that it's about a year and a half old. He tells me how my battery doesn't look like it's a year and a half old, and how it looks much older. The funny thing is that anytime I'm under the hood of my car, I actually wipe down all plastic parts and occasionally my battery. So clearly he was trying to back up his claim of stickers being altered, so I'd have to pay for them to check it. I told him never mind. I left and got a new battery from Costco a few days later. Stay away from this place, or know what you are talking about before you deal with mechanics.
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December 2022 by Manuel Ramirez
I Always bring all 5 Vehicles here they are, professionals, in the jobs that they do on your Vehicles one thing I love about this place is if you don't need the work done they will tell you they won't mark up $$$$ and make you spend money you don't need to for parts extra work this California Auto place has been always having and using Integrity to our community.
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November 2022 by Mary L Widony
Reliable, honest, friendly and fare prices. Highly recommend. I've been a customer for years.
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October 2022 by Kevin Turf
A fair and trust worthy mechanic. My family and I have been taking our vehicles to California Auto care for over two decades, and we have always gotten honest and trust worthy service.
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September 2022 by Rocky Duenes
They have always been good guys! You can trust them with all your car repairs!
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July 2022 by Eugene Blum
Was experiencing an issue with the tire monitor system on my Buick. The problem was diagnosed and promptly taken care of. They are a reputable service that I have been using for several years.
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June 2022 by Tony G.
It's summer. It's hot. Of course, the AC in our van decides to crap out on us. Our Chrysler Town & Country has a rear AC as well and the blower for that went out. I dropped off the van at CA Auto Care and was pleased to find out that the front AC only needed to have the freon charged. No biggie. The rear blower motor was a significant cost, but an absolute necessity! What surprised me was how fast it was done. They told me they would order the part and it would come the next day. It did and the van was ready by early noon! Mad props go to Urbano and Miguel. They are the ones who have helped me and they are honest mechanics. I will keep coming here. Thank you for your great work!!!
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May 2022 by Anna Anderson77
Never fails: Great service & conversation @ California Auto Care! Urbano & Miguel definitely know how to treat their customers & keep them coming back! 5 Stars Plus each & every time they service our vehicles!
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April 2022 by Eszter Döry
We have been getting all our cars serviced here for years! Miguel and his team are always friendly and very helpful! I can only recommend!Services: Transmission
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April 2022 by Joseph Sanchez
Great service, great prices. Never try to sell me on unnecessary repairs
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March 2022 by Andrea L.
I've searched all over Orange County to find the best auto care shop! My main concern was finding someone who wouldn't take advantage of a young woman and try to charge more! So my check engine light was coming on CONSTANTLY in 2020 and 2021. I did have what I thought was a good auto shop, but my check engine light always seemed to come on month after month after taking it there. As soon as I brought it here, Miguel took great care of my car! The check engine light hasn't come on since then (knock on wood). I have brought my here a few more times after to fix some different issues and every time my car leaves fixed. I appreciate the kindness of all the staff there. Every time I am there, I hear the conversations of the other customers and it seems like they are regulars so it always makes me feel better about taking my car there. Deff making it my home auto shop place!
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March 2022 by J C
Do not go to this place for smog check! If you are first time customer, you will be inspected and failed at visual check even if your smog check is passed by the machine. The owner will offer you discount for the recheck so he can charge you twice.
