9AM - 6PM
6828 Katella Ave, Cypress9:00 AM - 6:00 PM
9200 Valley View St, Cypress“I had an outstanding experience at the Cypress branch of SchoolsFirst Federal Credit Union, thanks to Hailey N. She went above and beyond in providing excellent member service. Hailey is not only a great listener but also incredibly empathetic to my current financial situation. Her exceptional service made my visit truly memorable. Thank you, Hailey, and SchoolsFirst Federal Credit Union!”
“Had a very pleasant and welcoming experience with Erika. She was the nicest BOA advisor I ever came across. Erika went out of her way and stayed extra to assist with my issues with my online mobile banking. I usually don’t come to this location, but I’m so glad that I did! Unfortunately my issue wasn’t resolved due to the actual BOA phone assistance (had to wait forever on the line) but Erika was the best in trying to help until the end!”
Open 24 hours
4502 Lincoln Ave, Cypress“Thank you so much for understanding the issues with people not able to pay during the Covid-19 pandemic and not effecting my account or credit bureaus like some other banks did! Your a global leader and I appreciate that! Your for the people!”
“Nice clean, work friendly with customer. This bank has teller machines and self-service teller machines inside. There are two service windows, and there is no need to queue for general banking services. Special banking services must be reserved in advance. The staff here are very friendly and wait until there are candies in the area ?.”
10AM - 5PM
10081 Valley View St, Cypress“I went in the day before the fourth of July needing to move an account for my father. I was helped by Nikki and she was super amazing. Ran me through all the options and waited patiently for me to dig up the proper documentation. Overall it was a great experience. Thank you for such great caring service.”
“On Tuesday my daughter and granddaughter and i enjoyed a very informative appointment with Peter Ibrahim,Our initial intent was to open several savings accounts which he cared for very professionally but in addition he provided Important financial information related to the 13 checking and savings accounts I have and due to his input I intend to transfer funds into the Bank of America 12 month promotional rate account. Peter also possesses a very friendly but professional attitude and he is a definite positive asset for your branch!!!!! I have been a customer of Bank of America since 1955 when my wife was employed as a Bank of America employee in the downtown Los Angeles branch assigned to the trust department! Ron Kington”
“Thank you MAGGIE Tran!! You went above and beyond for me and my family today ! We appreciate your customer service, your fast pace, your friendliness, and your dedication to help your clients! Thank you for everything you’ve done for us Maggie. We now don’t have to stress about our home because maggie helped us out with getting the last payment that we owe! Thank you maggie you definitely did everything in your power !! Always a great customer experience when we get serviced by you !!!”