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July 2024 by Joe Malin
I rely on Staples for all my office supply needs. When I use Staples, I have the product in my hand when I leave the store. I can't say the same for purchases from online retailers.
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July 2024 by Sonja Cook
Easy to find products, knowledgeable staff.
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June 2024 by Pat Coppe
I went to staples to bring a return (Happy returns)..it was so easy compared to the Post office...no lines and friendly cashiers!!! What a concept!!!
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May 2024 by Ed Aoki
Friendly, listening for customer needs and preferences, non-pushy attitude,
taking the time. Helping us to determine that the chair would fit in our
car before continuing the sales pitch.
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March 2024 by Mike B.
i had a. family member buy me a. new brother genuine ink@tonker color laser printer on march 25 2024. the cupertino. staples store said i will get my shipment. to my cupertino house on march 26 2024. @ still did not get my shipment. yet.
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March 2024 by Sheri B.
Came in a few minutes after they opened to get 20 color copies of one piece of paper done. The only person in the copy area was one the phone and there was a growing line. The person in front of me left in disgust with the wait. Then I was told that they wouldn't be taking any more orders that day. I asked to speak to a manager, waited another five minutes, then gave up and left. I probably spend $1000 a year at this Staples but I will be taking my business elsewhere. Retail stores: you can't complain about us taking our business to Amazon when you can't be bothering to serve us when we walk in.
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March 2024 by Reynaldo H.
I stopped in at the Staples Cupertino store to pick up a couple office supplies. I was provided great customer service by Kris, Karen and Rachael. if you can't locate what you are looking for, just ask. The helpful staff will jump in to help you find the product or products you are after. Thanks and keep up the good work.
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February 2024 by Chuck Kuhn
Large selection of stationary, office supplies, printing services. Displays are well kept, store very organized and clean
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January 2024 by Nick M
Ordered a laptop leather bag as a replacement for the older one. Item came in 2 days late and a leather zip was damaged. Missed it during initial inspection because it was on a bottom side. No exchanges/returns options provided.
Won’t be shopping at Staples again.
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January 2024 by Anamika M.
Wanted to make the most of a wonderful deal in copy and print! And they didn't disappoint...... they went over and above to make sure that I was happy with my request, and all with a smile. Nothing beats the price on the value of what I got. I'm one happy customer Thanks again to the whole copy and print department, special mention to Steve and shweta!
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October 2023 by Metin E.
Took 3+ hours just to print 4 posters. Slowest employees ever. I don't recommend this place to print anything
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October 2023 by Dale Jehning
I asked for help and they found the ink cartridge I needed right away.
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October 2023 by King Vorock
I went here to buy a whiteboard, and I had to choose one of the ones in the back, since those seem to be some of the only ones in good condition.
Parking: The parking was not busy at all and we were able to get a spot right in front of the store.Customer Service: The service was average. The desk where there is a sign saying "Customer Service," Kris said they don't take returns apparently. Wow. Thankfully, they did let us return the duct tape at check out.Best Part: We were able to find everything we needed.Worst Part: When you say customer service, do customer service. And also, this place closes so early, 6:00 PM.Tips/Recommendations: There is a Target across the street if you want actual customer service, and a wider variety of equipment.Return: I mean, it is closer than Palo Alto.
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July 2023 by Alissa I.
Nice employees and a great sized parking lot. They also have UPS drop off and have signs for Amazon returns too!
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July 2023 by Prabhjot Singh
The lady taking passport photos was super rude when I asked her to retake the photo.