11AM - 7PM
19479 Stevens Creek Blvd Ste 100, Cupertino11AM - 6PM
10821 N Wolfe Rd Ste D 320, Cupertino“I came in today because I wanted to switch back to Cricket after having a horrible experience with another carrier. I'm really glad that I came to this particular Cricket location. Bowen, the sales rep who helped me, was very nice and extremely patient. Since he was there by himself, training a new hire, he had to deal With a couple of customers at the same time. There was an older lady who came in and not tech savvy, like me. He was so patient and kind to her-even showing her the parts of her phone. On top of that, he also had a good sense of humor. I've been to a couple of Cricket Wireless locations and both times I've had a good experience. Thanks for knowing how to take care of your customers, Cricket Wireless!!!”
“In terms of service and timing, wonderful. In terms of pricing, a bit over the top, though the manufacturer may have a lot of influence over pricing. $300 for a new phone screen is honestly ridiculous no matter where you are.
For the service itself though, 5 stars.”
“Arnab was extremely helpful in reprogramming my phone. He showed me how to possibly troubleshoot problems in the future.
He had great communication and customer service skills. Great employee!!!!”