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“This is part for Nancy- who helped me with passport for my son. I had even forgotten some documents and she accommodated me and allowed me to come back making this a very easy process for this scrambled mom.
Many many thanks Nancy- people like you are hard to find”
“Store I was greeted with a happy smiling face, and she was very willing to help me with whatever I needed and gave me good advice for the next time that I return something to Amazon. I always come to this location and I always get great service”
“My go to place for all of my printing and packaging needs. Superb customer service. From the moment you walk in the door you are warmly greeted, and treated like a VIP.”
“I drop off packages etc. at this UPS location frequently and the customer service is always good. Today, Patricia was especially helpful when I didn't realize my package wasn't in an approved overbox for shipping. She offered some discarded packaging from a previous customer and saved me the hassle of a second trip. Thanks Patricia!”
“Postal Annex, in Los Altos is the best!Family owned and operated, they provide excellent, knowledgeable service with a smile!I’m so glad to have a dedicated group of professional people who go the extra mile for their customers!”
“For Sally:
Customers needed someone like Sally, kind, friendly, helpful to Customers and in the stores.
Thanks Sally and wish Your Store the Best.❤️”
“This is the best UPS store I have used. Every staff member is welcoming , cheerful, patient as you work through all the various steps to return or mail items.They are very dog friendly, even have a Dog Walk of Fame if every dog that comes to the store, always have dog treats, make time to greet (yes, they know many of our favorite pets by name) the dogs, and offer them treats.We take our dog on his favorite walk ti downtown Saratoga, he always goes ti the UPS Store because he knows that he gets treated royally there. He will wait outside the store for as long as 10 minutes even though the store is closed.The store is part of our community!!”
“Convenient location for any of the locals. I have dropped packages off several times at this location and have had a positive experience every time. Friendly, efficient & professional service.
Thank you.”
“We needed a notary to sign documents for us and found this location open on a Saturday until 3pm. The man behind the counter helped us and was very thorough and helpful! Would definitely come here again.”
“It's not often that I will go out of my way to write a review, much less for a UPS store, but yet the service here in the short time I was here left me such an impression. Run more like a mom & pop shop (in the best way possible), I was seen, advised, and taken care of within the few minutes I arrived. Hai (I hope I'm remembering your name right) went out of his way to ensure my package was taken care of.
While the best UPS store is the one open and closest, I'd urge you to consider this store if you're considering at all the service you want to receive. I consider myself lucky to have this one be both.”
“I've been using Express copy and more since I started my business in 2019 - they are my go-to destination for all my copies, business card printing and poster needs! From start to finish, their service has consistently been exceptional. The quality of the printed materials always exceeds my expectations!Every time someone holds our business card, they comment on how solid it feels - we print out cards on velvet stock with UV spot raise designs. Jandark (owner) has great attention to detail and committment to customer satisfaction. They were not only prompt and efficent but also offered valuable advice on design, elavating the overall look of our cards and printings.I also recently used them to print a sign for our photoshoot and it looked great! I would 100% highly recommend this spot!”
“I had an excellent experience with this UPS store, everyone seem very kind, resourceful and helpful. One of the staff, Rachit, she helped me in multiple instances to address my request, and explain patiently the response to my questions.”
“Tulisia helped me pack my gifts and figured the best way to send them least expensively. She saved my day and was really very helpful. The manager/owner was there and was also very helpful. Both were cheerful,helpful and very respectful.A+++ for customer service.”
“helpful service. was returning 3-4 Amazon packages. process was quick and painless. thanks to Thao for excellent customer service and offering my little boy stickers.”
“Very good experience here, my mom and I had to ship out an important sentimental portrait and the associate Jen was very compassionate and welcoming. She answered all our questions and made the whole process quick and easy. I really like this location.”
“Marshan & Rivien were super helpful. Give them a raise. their customer service is unreal. I was struggling big time & they came through and even waited after hours.”
“This location offers the latest and most extended hours in the South Bay! A quaint postal outlet that features a one-stop convenience for a variety of mailing services. Great rates on private mailbox rental services, especially for the Sunnyvale area. Specializes in international shipping and receiving. This is truly an old fashioned, independent and heart felt "mom and pops" shop. So don't expect the polished glamour of the faceless corporation style commercial business; and you won't find 3 clueless kids pretending to be working there who can't answer any basic logical questions. (But also be a grownup, and don't be in a huge rush during prime hours, nor be offended by old world price haggling either.)I personally rather do business with independently owned and operated outlets, as I've had enough of the callous faceless corporations lately.”
“I have coming to this UPS location for EVERYTHING!! They have the best team led by Sudah and always super helpful. I moved a bit far away and still come here for everything I need.”
“The people at this location are just awesome. I go there to scan documents, make photocopies and also to return things I’ve purchased on Amazon. I’ve also done my livescan there.This is the best place for a quick photo copy, to mail a package etc… really fantastic service…. Each and every timeDefinitely Most convenient way to do Amazon returns”
11AM - 4PM
171 Main St, Los Altos
Mailbox Centers
“Jennifer has the best outstanding customer service, I was greeted as soon as I walked in by her ,She went as far as making sure I had the correct address as I somehow forget where I live but she made sure everything was clear and correct, Thank you again and Also nice and clean environment. Cleanest UPS store I been at , other locations won’t even lend me a pen ?️”
“The guy who works here is the best. He’s super fast at doing returns and is always kind. Sometimes there’s this woman who’s rude and condescending, but he makes up for it”
“Syed and Dustin were super friendly!! I came into the store like 5 minutes before it closes. They are sooo friendly and nice and helped me quickly. I think this is definitely the most friendly UPS I have seen. Will come here often❤️”
“I came to ship some stuff. Victoria was very helpful and offered me a first time discount. They had boxes, tape, bubble wrap and printed my label. Very helpful friendly and quick. I recommend!”
“Great place -- EXCELLENT customer service. I've stopped in a few times over the past year. It's been the same guy each time, and he is very helpful. Yesterday I went in with my baby and this complicated UPS package with Canadian customs forms and the guy sorted it out for me in a minute. Much appreciated!”
“Just had an amazing experience with the staff at the UPS on Castro Street, mountain view. Sam helped me print the stationery I needed for business and she was super patient and helpful. Spent time making it work perfectly for me! Thank you!!”
“Had the best experience getting assisted by Mari and Josue: they made my UPS experience so smooth despite my crying newborn by being very friendly, prompt and extremely knowledgeable so I wrapped up very quickly even though needed a lot of services - from notary to printing. Great spot!”
“This is a great place, my dad's been getting his mail there for close to 30 years! The owner is a very cool dude. Since my dad can't come any more I am picking his mail up periodically, and this is a friendly full service mail shop that seems to have a lot of happy customers going in and out. Check it out!”
“The workers here were very helpful when the systems were a little slow. They provided good advice for me to return a warranty claim without having to pay for anything.”
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“Ritu was so amazing!!!! She helped me pack alllllll of my Christmas gifts, and made sure that I felt comfortable and happy throughout the entire experience (we all know how stressful it is to ship things around the holidays)!Wonderful customer service and incredible packing skill. Thank you so much, Ritu!!!”